Update - Return to Service

Dear valued customer,

following Government's advice, we are pleased to announce that we have re-opened on 4th of July.

In order to do so, we have implemented a series of enhanced hygiene measures and social distancing guidelines and ask all our customers to wear a face covering inside our saloons. For a detalied list of all the safety and hygiene measures we are implementing, please take a look here here.  

If you have any queries about your booking before our opening day, please take a look at our FAQ page.

We are proud to have acquired the Visit Britain "We're good to go" industry standard. Acquiring this mark means that we have followed government and industry COVID-19 guidelines, we have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. You can read more about these procedures below.

We are also thrilled to be part of London's #BecauseImALondoner campaign - encouraging Londoners to rediscover their neighbourhoods and support local businesses. 

Safety measures

At City Cruises we pride ourselves on our brand values; being fun, passionate, welcoming and expert. And whilst these values have not changed, after conducting risk assessments across all areas of our business, we have introduced a number of health and safety measures to ensure that we can continue to offer our guests a different view of London, Poole and York. In line with Government advice, and working alongside local legislative bodies, we have reduced the risk of contact with COVID-19 across all of our locations.

To find out more about our new enhanced hygiene measures and social distancing guidelines, please click here.

Please note that we are asking customers to wear a face mask on our boats and use contactless payment only. 

New tickets

As we see relaxation of the lockdown rules, we know people will start looking into a more flexible and agile way of travelling throught the City. We are delighted to announce our new flexbile undated tickets as well as a weekly or monthly pass. 

  • Sightseeing flexible open pass, click here for more info.
  • Daytime Dining Open ticket, click here for more info.
  • Evening Dining Open ticket, click here for more info.
  • Weekly Pass, click here for more info.
  • Monthly Pass, click here for more info.

We look forward to welcoming you on board soon! Thank you and stay safe.