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WE HAVE A DIFFERENT VIEW OF THE BEST SLICE OF LONDON - Afternoon Tea Cruise on the River Thames

 

Why not see the best views in London while you tuck into tea, scones and all the trimmings of a traditional afternoon tea on the Thames?

Afternoon Tea while cruising along the Thames. What a civilised way to pass the afternoon. Why not gather a group of like-minded friends to enjoy a gentle cruise with a little cake?

And if the mood takes you, perhaps a glass of something bubbly?

Your ticket includes:

  • 1.5 hour river cruise 
  • A selection of sandwiches, mini pastries & scones with clotted cream and jam
  • As much tea and coffee as you want
  • Live commentary

And when you've finished off your tea, you can always stroll upstairs to take in the 360 degree views of London's riverside landmarks.

Perfect for relaxing after a little light shopping or just the journey up to town, or for entertaining family and friends.

 

Cruise Details

Departure

The cruise departs daily from Tower Pier. The boat leaves at 15.30 (boarding at 15.15) from Tower Pier and returns to Tower pier at 17.00.

Pier Location

Click here for Map - Tower Pier EC3N 4DT


Please note: due to high demand prices will be increased by £5 on selected dates 

Ticket Prices - Afternoon Tea Cruise

 
 
Online Price
 
Adult (13+) from
£32.00
 
Champagne Package (18+)
42.00
 
Child (2-12)
£22.00
 
Infant (0-2)
£0.00
 
Window seat** from
£34.00
 
Weekend Supplement from
£3.00
 

Champagne Package: customers who choose this package are entitled to a glass of Moët & Chandon along with their meal

** Window Seats face each other on a table for two. They are separated from other tables and cannot be put together to make up a bigger table.

New - Plain Sandwich option: 

As well as Vegetarian or Gluten Free, you can also select the ‘Plain Sandwiches’ option when making your booking – this is for anyone who would prefer sandwiches with more basic fillings, such as just ham or cheese. It’s a great option for kids!


Tables

Your seat on board is guaranteed and will be allocated to you before the cruise takes place.  When you board you will be shown to your table, please note tables are fixed with each table (or pair of tables) seating four people. Our panoramic windows provide great views from all angles of the passing sky-line, regardless of your table location, however window tables, are available which seat two people only.


Menu

View Menu >


Dietary requirements

You can select “Vegetarian” when making your booking. We do not guarantee that products are free from nuts or traces of nuts. For gluten-free tea give at least 24 hours’ notice. For any special dietary requirements please call Reservations on 020 77 400 400 or e-mail to info@citycruises.com.

Dress Code

Casual

 
Independent reviews by feefo
Afternoon Tea Cruise

  • 20 Aug 2019

    ★★★★★

    Very pleasant afternoon spent snacking on a nice selection of sandwiches and desserts. Their gluten free option was really good, a nice variety of treats. We have a tree-nut allergy in the family as well and they provided a fruit salad to replace the dessert items.


    19 Aug 2019

    ★★★★

    Rapport qualité/prix correct


    17 Aug 2019

    ★★★★★

    The staff was very frendly realy enjoyed it


    17 Aug 2019

    The windows were dirty so my picture did not come out very well the sandwiches were ok but the cakes were so small & not very nice plus we didnt get 2 of the same thing so had to cut in half the only good thing was the endless tea we had disappointed overall


    16 Aug 2019

    ★★★★★

    Was not too impressed with the sandwiches and the cakes were a but bland


    16 Aug 2019

    were last to be served afternoon tea, they had ran out of cakes!! when questioning the waitress, I was told it happens every day and not their fault!!! wonderful!! management please take note!!!!!!!!


  • 16 Aug 2019

    ★★★★★

    They were very friendly. And nice


    16 Jul 2019

    ★★★★★

    It was a very good afternoon tea and throw in the views of London, great.


    14 Jul 2019

    ★★★★★

    Everything about the trip was perfect.


    13 Jul 2019

    ★★★★

    Good value for a window table for two.


    13 Jul 2019

    ★★★★

    This was a gift, the staff on the pier not so helpful ,I was told when booking to arrive at 3 o`clock ,we did and were told to come back in 25 minutes. When I said I was told to be here then we were sent down to the pier.5 minutes later everyone else booked on started arriving and we ended up at the back of the queue ,NOT happy, everything else was good


    12 Jul 2019

    ★★★★★

    Very good Cruise and good commentary whilst going along the Themes


  • 12 Jul 2019

    ★★★★★

    We loved the tea, and thought it was great coffee and soda also were offered.


    08 Jul 2019

    ★★★★★

    Lovely tea and very helpful staff.


    29 Jun 2019

    ★★

    Food ok but no choice of herb tea Cruise supposed to be 90 min for the last 30 we went up & down by the jetty


    29 Jun 2019

    ★★★★

    Have just done so on previous screen


    29 Jun 2019

    ★★★★★

    Already done - amazing everything was absolutely great.


    29 Jun 2019

    ★★★★★

    Service was very good. Staff friendly. Only thing lacking was a commentary of places of interest.


  • 28 Jun 2019

    ★★★★★

    The food was fresh and delicious 😋


    28 Jun 2019

    ★★★★★

    Perfect afternoon tea on the Thanes. High standard all round. The staff were a credit ... afternoon tea & champagne - perfect. Can highly recommend.


    28 Jun 2019

    ★★★★★

    Lovely afternoon, saw so much, delicious afternoon tea


    28 Jun 2019

    ★★★★

    The food as always was good, but due to it being late onto the table we did not have the time to finish everything.


    28 Jun 2019

    ★★★★

    Very nice tea and sandwiches. But cakes were disappointing. Better to have say four large cakes rather than lots of little ones.


    28 Jun 2019

    ★★★★

    the afternoon tea was nice.


  • 28 Jun 2019

    ★★★★

    Decent tea. No choice of tea flavors.


    28 Jun 2019

    ★★★★★

    Although a bit slow in bringing out special sandwiches for my wife (lactose intolerant) All was sorted out pretty quickly and a good afternoon was had


    28 Jun 2019

    ★★★★★

    Staff were helpful and polite.I Had an enjoyable time with my friend. Didnt hesitate when i request items to be changed and when i require more tea/coffee they were very prompt


    22 Jun 2019

    ★★★★★

    A lovely afternoon on the cruise


    21 Jun 2019

    ★★★★

    drinks a little bit on the coolside


    21 Jun 2019

    ★★★★

    Sandwiches were a bit dry


  • 13 Jun 2019

    ★★

    The chairs were cinema style folding down chairs, and were looking dated. My chair ended up sloping downwards, so I had to sit quite far back to avoiding sliding off the chair. The sandwiches were just starting to dry out a little at the edges. Nothing terrible, but they had been left out on the trays 20mins to long while the boat was loading IMHO. They tasted OK. The cakes and scones were OK, but nothing to write home about. There were tea and coffee refills, but for the price, I would have expected fresh, decent quality cafetiere coffee, not bulk filter coffee from a insulated jug. Coffee tasted OK, but nothing great. The river cruse it self was fine, but the quality of the audio was terrible, and what I could hear was horribly touristy. No real information. Value for money wise, I think this is terrible. This was valued at £64 for two. If one takes the £26 out for the river cruse (judge the value of that yourself) you're left with £19 per person for a few sandwiches, some small cakes, a scone each and some tea and coffee. Even in London, I would think that's quite expensive for what is essentially a floating cafe. £10 per person would still have felt a bit OTT, but acceptable in London. Overall, not impressed, but I had little to use the voucher I was given for an xmas present last year as it was due to expire.


    14 Jun 2019

    ★★★★

    The tea was as expected, very fresh and plenty for each person, and the tea...or coffee kept coming


    14 Jun 2019

    ★★★★★

    Tasty, yummy and plenty of food


    14 Jun 2019

    ★★★

    Our afternoon tea took 40 mins to be served to us which didn't leave us with enough time to enjoy it properly or explore rest of the cruise i.e.top deck. Our table was cleared without asking if we were done. Apart from that great experience


    13 Jun 2019

    ★★★★

    Great afternoon with kids.


    12 Jun 2019

    ★★★★

    Sandwiches could be better, cakes and scones delicious


  • 10 Jun 2019

    ★★★

    Rather disappointed that there was no commentary. We were familiar with all the sights we cruised past; foreign tourists may not have known them. We enjoyed the £7 River Bus from Tate Britain to the Tower much more - similar views, but without the additional expense of a rather average afternoon tea.


    08 Jun 2019

    ★★★

    Sweet welcome but some of the servers did not speak English very well. Food and Tea was very average, very dry scone. But the group had fun anyway....


    08 Jun 2019

    ★★★★★

    Excellent service and food


    08 Jun 2019

    ★★★★★

    Lovely champagne afternoon tea


    08 Jun 2019

    ★★★★★

    Brilliant and afternoon tea was fabulous


    07 Jun 2019

    ★★★

    It took too long for food to be delivered. Cruise was nearly over before wine and food was served at the table. Food was not very fresh


  • 07 Jun 2019

    ★★★

    My seat was broken and we couldn't hear the tannoy telling us about the things to see etc. The plain sandwiches ordered and glasses of prosecco didn't come, I had to ask for the sandwiches to be changed and then we still had a salmon one! The glasses of wine we had to order and I explained then we had already prepaid & showed the proof but at the end they gave us a bill to pay. A bit disorganised and understand its busy but when booking, why bother requesting things that you don't get


    07 Jun 2019

    ★★★★

    Loved the cruise and the food. The staff was friendly. The only point of improvement would be to pass by the guests more often to ask whether they want a refill.


    07 Jun 2019

    ★★★

    Afternoon tea was nice but the speaker system was broken so we couldn’t hear the tour information.


    07 Jun 2019

    ★★★★

    Would have been 5 stars but was delayed setting off but still back on time therefore feel missed out on 12 to 15 minutes of the scheduled 1hour 30 minutes cruise


    07 Jun 2019

    ★★★★★

    Food excellent and a never ending top up of tea or coffee. Again staff friendly and efficient


    07 Jun 2019

    ★★★★

    Good selection of cakes though sandwiches were average.


  • 07 Jun 2019

    ★★★

    It was ok but nothing special. Food was ok too but had to share a table


    07 Jun 2019

    ★★★★★

    Very nice time and very authentic experience!


    05 Jun 2019

    ★★★★★

    Afternoon tea was delicious


    01 Jun 2019

    ★★★★★

    Tutto perfetto, ottima accoglienza, pasticcini e tramezzini molto buoni


    31 May 2019

    ★★★★

    I was expecting it to last 2 hours and it was a lot less


    31 May 2019

    ★★★★★

    Lovely cruise, lovely tea. Well organised.


  • 31 May 2019

    ★★★★★

    The afternoon tea and cruise was excellent and delicious. There was loads to eat.


    31 May 2019

    ★★★★★

    Cruise was lovely food and staff were great 👍


    26 May 2019

    ★★★★★

    We had an amazing time! The boat was great and the tea was lovely!


    26 May 2019

    ★★★★★

    Food & service was excellent.


    25 May 2019

    ★★★★★

    We loved the cruise, the food was well presented, and of excellent quality. The crockery and cutlery were spotless, as was the rest of the vessel. The staff were very friendly, with loads of smiles, even though they had been very busy all day. Well done to you all. I've given you 4 stars because we felt there was a lack of signs giving information for the afternoon tea cruise at the boarding gate, as to where and when to queue. My wife and I were at the front of the queue, but only after eventually grabbing an assistant's attention and asking her where to queue. Whilst queueing we witnessed loads and loads of equally confused people asking the same question from a member of staff as to where to queue for the afternoon tea cruise. So, more signage please.


    24 May 2019

    ★★★★★

    Lovely mix of sandwiches, mini cakes and delicious scone cream and jam, and as much tea and coffee as you want.


  • 24 May 2019

    ★★★★

    It was just a really pleasant day


    24 May 2019

    ★★★★★

    It was a lovely day, the tea was excellent and the staff were very friendly and very attentive.


    24 May 2019

    ★★★★★

    Loved the welcoming and staff service from start to finish on the cruise the Afternoon tea was lovely too.


    23 May 2019

    ★★★★

    The weather was ideal and we enjoyed the route. Would have preferred a choice of tea drink


    23 May 2019

    ★★★★★

    I loved every minute, it was a really great cruise. I did it with my daughter who bought it for me for Christmas


    21 May 2019

    ★★★★★

    Loved all of the sandwiches, scones, etc.


  • 20 May 2019

    ★★

    The cruise itself was lovely with great scenery and was comfortable onboard. I was however very disappointed with the food. Our salmon sandwiches had turned a funny colour, as it was a hot day I can only assume these were left in the sun. I have an allergy to Pistachio nuts so when asked I informed them at the time of booking. When I arrived on board instead of cakes I was given a fruit salad! I have been to hundreds of afternoon teas and never has this been a problem as there are many alternatives available. When I emailed the company sharing my disappointment they responded: While we appreciate that the fresh fruit salad may not have been to your liking, it is of your opinion that what was provided was unacceptable.' So seems that they have poor customer service too! Wouldn't recommend if you have an allergies as you won't get an afternoon experience.


    18 May 2019

    ★★★★★

    Exerlency everyone was brilliant.


    18 May 2019

    ★★★★★

    Lovely tea and cakes while cruising down the Thames!!


    17 May 2019

    ★★★

    My only downside was the wait for tea and the bar closed before we coukd get a drink.


    17 May 2019

    ★★★★★

    The afternoon tea was superb


    17 May 2019

    ★★★

    The commentary was so quite we could hardly it. We asked for Herbal tea they didn't have any so I asked for a sparkling water as I didn't have a hot drink and I had to pay.!!!


  • 17 May 2019

    ★★★★★

    Afternoon tea was excellent.Good choice of sandwiches & very fresh.Assortment of chocolates & macaroons were delicious & large fruit scones with jam & cream.The waiting staff supplied tea & coffee which was refilled frequently.One member of our party had requested plain sandwiches which were the same as ours but without salad or cream cheese.On reflection I think you should be able to request the type of filling for fussy eaters as I'm sure most of them have a dislike of salmon & would prefer just the cheese & ham.He was happy with the rest of them nevertheless.


    15 May 2019

    ★★★★★

    Lovely and enjoyable - would recommend


    15 May 2019

    ★★★★★

    Perfect way to spend the afternoon! Delightful and good value for the cost.


    14 May 2019

    ★★★★★

    Really nice and good afternoon out


    13 May 2019

    ★★★★★

    This was a very pleasant afternoon on the river, The food was very nice and staff were great.


    10 May 2019

    ★★★★★

    this was something new and different for us.


  • 09 May 2019

    ★★★★★

    Very Good Selection, super service


    09 May 2019

    ★★★★★

    Polite, friendly and efficient staff. Fantastic views, a nice tea with plenty of clotted cream for those all important scones. Tea cups refilled constantly, however, tea was jot always as hot as it should be.


    09 May 2019

    ★★★★★

    Lovely afternoon tea, great selection of sandwiches, and cakes


    09 May 2019

    ★★★★★

    The trip and afternoon tea was a gift from friends. The food was excellent and we also ordered a bottle of sparkling wine which was nicely presented. All in all it was a very civilised way to spend an afternoon.


    09 May 2019

    ★★★★★

    Well organised. Shown to seats, not a free for all mad rush. Good commentary. Brilliant staff. Lovely food


    09 May 2019

    ★★★★

    Would be great if we could choose what sandwiches to have, great unlimited tea and coffee. Most of the staff were very friendly, shame it rained for some of the trip.


  • 09 May 2019

    Unfortunately due to unforeseen circumstances outside our control my friend and I were unable to go on the cruise we booked. City Cruises refused to exercise a discretion and allow us to re-schedule our booking. We therefore lost £100 😓. FYI they require 72 hours notice to make any changes to a booking; so if you are unable to make your booking due to something which has come up at the last minute you will not recover your funds or be allowed to reschedule your booking 😔


    09 May 2019

    ★★★

    Our first cup of tea was unfortunately lukewarm but they were busy. Food was okay.


    09 May 2019

    ★★★★

    All was good with boat and trip overall


    08 May 2019

    ★★★★★

    Avons passé un moment fantastique, l'accueil, la nourriture tout était bien soigné


    08 May 2019

    The customer service was so poor nobody had made an effort to talk to us throughout the journey. We were offered tea and coffee later than everyone else. Also the vegan food was disgusting dry sandwiches, no drinks included and the only thing I liked was the fruit bowl. Very disappointed


    08 May 2019

    ★★★★

    good food, plenty of tea/coffee. Commentary was too quiet, difficult to hear & wasn't always in sync with the buildings we were passing


  • 01 May 2019

    ★★★★

    Very enjoyable, smooth trip even though the weather was rough. I have a nut allergy the only selection of sweets was a bowl of mixed fruit mainly mango which was abit hard and lacked taste and a eggy type of creme brule' with soggy strawberry's in it , that was it and my husband had a selection of petite cakes and a scone with jam & crm so maybe alittle more thought would be nice going into the food for people with allergys. Sandwiches and coffee ok.


    01 May 2019

    ★★★★

    The seating is very tight and the noise from everyone talking meant that we could not fully hear the history talk. May as well have just played music.


    01 May 2019

    ★★★★

    The only thing was I felt the trip should have gone to the east first while we were eating as there is not too much to see there. But going to the west first we missed a lot of the historical buildings and also the commentary was on while we were eating and chatting. Should have been the other way round.We would have enjoyed sitting on the top deck while looking at Bridges, Shard,Globe, Tate, Eye, St Pauls, Big Ben etc.


    01 May 2019

    ★★★★

    Good service, nice welcome aboard boat and all clean and airy.


    01 May 2019

    ★★★★

    Yes and the tea was very nice. The downside was the toilet seat in the ladies was broken and could have been quite dangerous for an elderly person. This should have been rectified before the cruise started.


    01 May 2019

    ★★★★★

    Easy to book; easy to embark, good all round seat, good cruise.


  • 01 May 2019

    ★★★

    Average food. Service good


    01 May 2019

    ★★★★★

    The food was good quality and very polite staff. We almost missed the cruise because of the trains not running and they waited a few minutes for us which we really appreciated


    01 May 2019

    ★★★★★

    FANTASTIC STUFF AMAZING SERVICE


    01 May 2019

    ★★★★★

    Wonderful,served by nice people


  • 20 Aug 2019

    ★★★★★

    Very pleasant afternoon spent snacking on a nice selection of sandwiches and desserts. Their gluten free option was really good, a nice variety of treats. We have a tree-nut allergy in the family as well and they provided a fruit salad to replace the dessert items.


  • 19 Aug 2019

    ★★★★

    Rapport qualité/prix correct


  • 17 Aug 2019

    ★★★★★

    The staff was very frendly realy enjoyed it


  • 17 Aug 2019

    The windows were dirty so my picture did not come out very well the sandwiches were ok but the cakes were so small & not very nice plus we didnt get 2 of the same thing so had to cut in half the only good thing was the endless tea we had disappointed overall


  • 16 Aug 2019

    ★★★★★

    Was not too impressed with the sandwiches and the cakes were a but bland


  • 16 Aug 2019

    were last to be served afternoon tea, they had ran out of cakes!! when questioning the waitress, I was told it happens every day and not their fault!!! wonderful!! management please take note!!!!!!!!


  • 16 Aug 2019

    ★★★★★

    They were very friendly. And nice


  • 16 Jul 2019

    ★★★★★

    It was a very good afternoon tea and throw in the views of London, great.


  • 14 Jul 2019

    ★★★★★

    Everything about the trip was perfect.


  • 13 Jul 2019

    ★★★★

    Good value for a window table for two.


  • 13 Jul 2019

    ★★★★

    This was a gift, the staff on the pier not so helpful ,I was told when booking to arrive at 3 o`clock ,we did and were told to come back in 25 minutes. When I said I was told to be here then we were sent down to the pier.5 minutes later everyone else booked on started arriving and we ended up at the back of the queue ,NOT happy, everything else was good


  • 12 Jul 2019

    ★★★★★

    Very good Cruise and good commentary whilst going along the Themes


  • 12 Jul 2019

    ★★★★★

    We loved the tea, and thought it was great coffee and soda also were offered.


  • 08 Jul 2019

    ★★★★★

    Lovely tea and very helpful staff.


  • 29 Jun 2019

    ★★

    Food ok but no choice of herb tea Cruise supposed to be 90 min for the last 30 we went up & down by the jetty


  • 29 Jun 2019

    ★★★★

    Have just done so on previous screen


  • 29 Jun 2019

    ★★★★★

    Already done - amazing everything was absolutely great.


  • 29 Jun 2019

    ★★★★★

    Service was very good. Staff friendly. Only thing lacking was a commentary of places of interest.


  • 28 Jun 2019

    ★★★★★

    The food was fresh and delicious 😋


  • 28 Jun 2019

    ★★★★★

    Perfect afternoon tea on the Thanes. High standard all round. The staff were a credit ... afternoon tea & champagne - perfect. Can highly recommend.


  • 28 Jun 2019

    ★★★★★

    Lovely afternoon, saw so much, delicious afternoon tea


  • 28 Jun 2019

    ★★★★

    The food as always was good, but due to it being late onto the table we did not have the time to finish everything.


  • 28 Jun 2019

    ★★★★

    Very nice tea and sandwiches. But cakes were disappointing. Better to have say four large cakes rather than lots of little ones.


  • 28 Jun 2019

    ★★★★

    the afternoon tea was nice.


  • 28 Jun 2019

    ★★★★

    Decent tea. No choice of tea flavors.


  • 28 Jun 2019

    ★★★★★

    Although a bit slow in bringing out special sandwiches for my wife (lactose intolerant) All was sorted out pretty quickly and a good afternoon was had


  • 28 Jun 2019

    ★★★★★

    Staff were helpful and polite.I Had an enjoyable time with my friend. Didnt hesitate when i request items to be changed and when i require more tea/coffee they were very prompt


  • 22 Jun 2019

    ★★★★★

    A lovely afternoon on the cruise


  • 21 Jun 2019

    ★★★★

    drinks a little bit on the coolside


  • 21 Jun 2019

    ★★★★

    Sandwiches were a bit dry


  • 13 Jun 2019

    ★★

    The chairs were cinema style folding down chairs, and were looking dated. My chair ended up sloping downwards, so I had to sit quite far back to avoiding sliding off the chair. The sandwiches were just starting to dry out a little at the edges. Nothing terrible, but they had been left out on the trays 20mins to long while the boat was loading IMHO. They tasted OK. The cakes and scones were OK, but nothing to write home about. There were tea and coffee refills, but for the price, I would have expected fresh, decent quality cafetiere coffee, not bulk filter coffee from a insulated jug. Coffee tasted OK, but nothing great. The river cruse it self was fine, but the quality of the audio was terrible, and what I could hear was horribly touristy. No real information. Value for money wise, I think this is terrible. This was valued at £64 for two. If one takes the £26 out for the river cruse (judge the value of that yourself) you're left with £19 per person for a few sandwiches, some small cakes, a scone each and some tea and coffee. Even in London, I would think that's quite expensive for what is essentially a floating cafe. £10 per person would still have felt a bit OTT, but acceptable in London. Overall, not impressed, but I had little to use the voucher I was given for an xmas present last year as it was due to expire.


  • 14 Jun 2019

    ★★★★

    The tea was as expected, very fresh and plenty for each person, and the tea...or coffee kept coming


  • 14 Jun 2019

    ★★★★★

    Tasty, yummy and plenty of food


  • 14 Jun 2019

    ★★★

    Our afternoon tea took 40 mins to be served to us which didn't leave us with enough time to enjoy it properly or explore rest of the cruise i.e.top deck. Our table was cleared without asking if we were done. Apart from that great experience


  • 13 Jun 2019

    ★★★★

    Great afternoon with kids.


  • 12 Jun 2019

    ★★★★

    Sandwiches could be better, cakes and scones delicious


  • 10 Jun 2019

    ★★★

    Rather disappointed that there was no commentary. We were familiar with all the sights we cruised past; foreign tourists may not have known them. We enjoyed the £7 River Bus from Tate Britain to the Tower much more - similar views, but without the additional expense of a rather average afternoon tea.


  • 08 Jun 2019

    ★★★

    Sweet welcome but some of the servers did not speak English very well. Food and Tea was very average, very dry scone. But the group had fun anyway....


  • 08 Jun 2019

    ★★★★★

    Excellent service and food


  • 08 Jun 2019

    ★★★★★

    Lovely champagne afternoon tea


  • 08 Jun 2019

    ★★★★★

    Brilliant and afternoon tea was fabulous


  • 07 Jun 2019

    ★★★

    It took too long for food to be delivered. Cruise was nearly over before wine and food was served at the table. Food was not very fresh


  • 07 Jun 2019

    ★★★

    My seat was broken and we couldn't hear the tannoy telling us about the things to see etc. The plain sandwiches ordered and glasses of prosecco didn't come, I had to ask for the sandwiches to be changed and then we still had a salmon one! The glasses of wine we had to order and I explained then we had already prepaid & showed the proof but at the end they gave us a bill to pay. A bit disorganised and understand its busy but when booking, why bother requesting things that you don't get


  • 07 Jun 2019

    ★★★★

    Loved the cruise and the food. The staff was friendly. The only point of improvement would be to pass by the guests more often to ask whether they want a refill.


  • 07 Jun 2019

    ★★★

    Afternoon tea was nice but the speaker system was broken so we couldn’t hear the tour information.


  • 07 Jun 2019

    ★★★★

    Would have been 5 stars but was delayed setting off but still back on time therefore feel missed out on 12 to 15 minutes of the scheduled 1hour 30 minutes cruise


  • 07 Jun 2019

    ★★★★★

    Food excellent and a never ending top up of tea or coffee. Again staff friendly and efficient


  • 07 Jun 2019

    ★★★★

    Good selection of cakes though sandwiches were average.


  • 07 Jun 2019

    ★★★

    It was ok but nothing special. Food was ok too but had to share a table


  • 07 Jun 2019

    ★★★★★

    Very nice time and very authentic experience!


  • 05 Jun 2019

    ★★★★★

    Afternoon tea was delicious


  • 01 Jun 2019

    ★★★★★

    Tutto perfetto, ottima accoglienza, pasticcini e tramezzini molto buoni


  • 31 May 2019

    ★★★★

    I was expecting it to last 2 hours and it was a lot less


  • 31 May 2019

    ★★★★★

    Lovely cruise, lovely tea. Well organised.


  • 31 May 2019

    ★★★★★

    The afternoon tea and cruise was excellent and delicious. There was loads to eat.


  • 31 May 2019

    ★★★★★

    Cruise was lovely food and staff were great 👍


  • 26 May 2019

    ★★★★★

    We had an amazing time! The boat was great and the tea was lovely!


  • 26 May 2019

    ★★★★★

    Food & service was excellent.


  • 25 May 2019

    ★★★★★

    We loved the cruise, the food was well presented, and of excellent quality. The crockery and cutlery were spotless, as was the rest of the vessel. The staff were very friendly, with loads of smiles, even though they had been very busy all day. Well done to you all. I've given you 4 stars because we felt there was a lack of signs giving information for the afternoon tea cruise at the boarding gate, as to where and when to queue. My wife and I were at the front of the queue, but only after eventually grabbing an assistant's attention and asking her where to queue. Whilst queueing we witnessed loads and loads of equally confused people asking the same question from a member of staff as to where to queue for the afternoon tea cruise. So, more signage please.


  • 24 May 2019

    ★★★★★

    Lovely mix of sandwiches, mini cakes and delicious scone cream and jam, and as much tea and coffee as you want.


  • 24 May 2019

    ★★★★

    It was just a really pleasant day


  • 24 May 2019

    ★★★★★

    It was a lovely day, the tea was excellent and the staff were very friendly and very attentive.


  • 24 May 2019

    ★★★★★

    Loved the welcoming and staff service from start to finish on the cruise the Afternoon tea was lovely too.


  • 23 May 2019

    ★★★★

    The weather was ideal and we enjoyed the route. Would have preferred a choice of tea drink


  • 23 May 2019

    ★★★★★

    I loved every minute, it was a really great cruise. I did it with my daughter who bought it for me for Christmas


  • 21 May 2019

    ★★★★★

    Loved all of the sandwiches, scones, etc.


  • 20 May 2019

    ★★

    The cruise itself was lovely with great scenery and was comfortable onboard. I was however very disappointed with the food. Our salmon sandwiches had turned a funny colour, as it was a hot day I can only assume these were left in the sun. I have an allergy to Pistachio nuts so when asked I informed them at the time of booking. When I arrived on board instead of cakes I was given a fruit salad! I have been to hundreds of afternoon teas and never has this been a problem as there are many alternatives available. When I emailed the company sharing my disappointment they responded: While we appreciate that the fresh fruit salad may not have been to your liking, it is of your opinion that what was provided was unacceptable.' So seems that they have poor customer service too! Wouldn't recommend if you have an allergies as you won't get an afternoon experience.


  • 18 May 2019

    ★★★★★

    Exerlency everyone was brilliant.


  • 18 May 2019

    ★★★★★

    Lovely tea and cakes while cruising down the Thames!!


  • 17 May 2019

    ★★★

    My only downside was the wait for tea and the bar closed before we coukd get a drink.


  • 17 May 2019

    ★★★★★

    The afternoon tea was superb


  • 17 May 2019

    ★★★

    The commentary was so quite we could hardly it. We asked for Herbal tea they didn't have any so I asked for a sparkling water as I didn't have a hot drink and I had to pay.!!!


  • 17 May 2019

    ★★★★★

    Afternoon tea was excellent.Good choice of sandwiches & very fresh.Assortment of chocolates & macaroons were delicious & large fruit scones with jam & cream.The waiting staff supplied tea & coffee which was refilled frequently.One member of our party had requested plain sandwiches which were the same as ours but without salad or cream cheese.On reflection I think you should be able to request the type of filling for fussy eaters as I'm sure most of them have a dislike of salmon & would prefer just the cheese & ham.He was happy with the rest of them nevertheless.


  • 15 May 2019

    ★★★★★

    Lovely and enjoyable - would recommend


  • 15 May 2019

    ★★★★★

    Perfect way to spend the afternoon! Delightful and good value for the cost.


  • 14 May 2019

    ★★★★★

    Really nice and good afternoon out


  • 13 May 2019

    ★★★★★

    This was a very pleasant afternoon on the river, The food was very nice and staff were great.


  • 10 May 2019

    ★★★★★

    this was something new and different for us.


  • 09 May 2019

    ★★★★★

    Very Good Selection, super service


  • 09 May 2019

    ★★★★★

    Polite, friendly and efficient staff. Fantastic views, a nice tea with plenty of clotted cream for those all important scones. Tea cups refilled constantly, however, tea was jot always as hot as it should be.


  • 09 May 2019

    ★★★★★

    Lovely afternoon tea, great selection of sandwiches, and cakes


  • 09 May 2019

    ★★★★★

    The trip and afternoon tea was a gift from friends. The food was excellent and we also ordered a bottle of sparkling wine which was nicely presented. All in all it was a very civilised way to spend an afternoon.


  • 09 May 2019

    ★★★★★

    Well organised. Shown to seats, not a free for all mad rush. Good commentary. Brilliant staff. Lovely food


  • 09 May 2019

    ★★★★

    Would be great if we could choose what sandwiches to have, great unlimited tea and coffee. Most of the staff were very friendly, shame it rained for some of the trip.


  • 09 May 2019

    Unfortunately due to unforeseen circumstances outside our control my friend and I were unable to go on the cruise we booked. City Cruises refused to exercise a discretion and allow us to re-schedule our booking. We therefore lost £100 😓. FYI they require 72 hours notice to make any changes to a booking; so if you are unable to make your booking due to something which has come up at the last minute you will not recover your funds or be allowed to reschedule your booking 😔


  • 09 May 2019

    ★★★

    Our first cup of tea was unfortunately lukewarm but they were busy. Food was okay.


  • 09 May 2019

    ★★★★

    All was good with boat and trip overall


  • 08 May 2019

    ★★★★★

    Avons passé un moment fantastique, l'accueil, la nourriture tout était bien soigné


  • 08 May 2019

    The customer service was so poor nobody had made an effort to talk to us throughout the journey. We were offered tea and coffee later than everyone else. Also the vegan food was disgusting dry sandwiches, no drinks included and the only thing I liked was the fruit bowl. Very disappointed


  • 08 May 2019

    ★★★★

    good food, plenty of tea/coffee. Commentary was too quiet, difficult to hear & wasn't always in sync with the buildings we were passing


  • 01 May 2019

    ★★★★

    Very enjoyable, smooth trip even though the weather was rough. I have a nut allergy the only selection of sweets was a bowl of mixed fruit mainly mango which was abit hard and lacked taste and a eggy type of creme brule' with soggy strawberry's in it , that was it and my husband had a selection of petite cakes and a scone with jam & crm so maybe alittle more thought would be nice going into the food for people with allergys. Sandwiches and coffee ok.


  • 01 May 2019

    ★★★★

    The seating is very tight and the noise from everyone talking meant that we could not fully hear the history talk. May as well have just played music.


  • 01 May 2019

    ★★★★

    The only thing was I felt the trip should have gone to the east first while we were eating as there is not too much to see there. But going to the west first we missed a lot of the historical buildings and also the commentary was on while we were eating and chatting. Should have been the other way round.We would have enjoyed sitting on the top deck while looking at Bridges, Shard,Globe, Tate, Eye, St Pauls, Big Ben etc.


  • 01 May 2019

    ★★★★

    Good service, nice welcome aboard boat and all clean and airy.


  • 01 May 2019

    ★★★★

    Yes and the tea was very nice. The downside was the toilet seat in the ladies was broken and could have been quite dangerous for an elderly person. This should have been rectified before the cruise started.


  • 01 May 2019

    ★★★★★

    Easy to book; easy to embark, good all round seat, good cruise.


  • 01 May 2019

    ★★★

    Average food. Service good


  • 01 May 2019

    ★★★★★

    The food was good quality and very polite staff. We almost missed the cruise because of the trains not running and they waited a few minutes for us which we really appreciated


  • 01 May 2019

    ★★★★★

    FANTASTIC STUFF AMAZING SERVICE


  • 01 May 2019

    ★★★★★

    Wonderful,served by nice people

Other City Cruises special dining experiences & giftvouchers

LUNCH CRUISE

Lunch on the Thames.