• Meet Shrek and his friends

  • Join Donkey's on his 4D flying bus to far far away

 

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Sightseeing
Events
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Please complete all fields. Children must be accompanied
BOOK TICKET
Please complete all fields. Children must be accompanied

Shrek’s Adventure! Live the fairytale

Combine a river cruise with a visit to the kingdom of Far Far Away. Enjoy a madcap Shrek adventure where amazing DreamWorks animation and captivating story-telling await.

The adventure begins when you board a magical 4D ‘DreamWorks Tours’ bus. With Donkey as your mischievous tour guide, calamity, chaos and endless fun are the name of the game.
Be part of the 10 live fairy-tale themed shows where you can visit Shrek’s swamp, find your fortune in the crystal ball, get lost in the Mirror maze and reveal your inner Ogre when needed!
 
During your adventure you’ll meet many characters (princesses and donkeys included), but as in all fairy tales you may also encounter a witch or two, which some of the younger audience may find scary!

Your ticket includes:

  • Hop-on Hop-off all day sightseeing cruise ticket
  • Entrance to Shrek's Adventure! London
 

Please note: Whilst there’s no age limit, Shrek's Adventure! London is recommended for children aged 6-12 (and for those younger knights and princesses feeling especially brave).

Package details

Opening Times

Monday, Tuesday, Wednesday & Friday: 10am – 4pm
Thursday: 11am – 4pm
Saturday: 10am – 6pm
Sunday: 10am - 5pm

Last entry is one hour before closing.

Please check Shrek’s Adventure! London opening times prior to arrival. These times are a general guide only and times may vary depending on seasonality and special events. 

Recommended visit time:  This OGRE SIZED experience lasts for approximately 75 minutes.

Ticket Prices - Shrek's Adventure! London & River Cruise

 
 
Online Price From
Prices from 1st of May
 
Adult (16+) from
£38.90
£38.60
 
Child (3-15) from
£29.10
£28.60
 
Infant (0-2)
£0.00
-
 

**ID required for Student and Senior tickets.
 
Shrek’s Adventure! London ticket is valid for single entry use within 48 hours of issue date.

All children aged 15 years and below must be accompanied by an adult 18+.

Please note: Attraction tickets must first be collected from Westminster Pier (SW1A 2JH), Tower Pier (EC3N 4DT) or Greenwich Pier (SE10 9HT). You will not be able to enter the attraction without your tickets!

Sightseeing Timetable

Sightseeing cruises depart every 40 minutes from piers at Westminster, London Eye, Tower and Greenwich. 

10:30 11:10 11:50 12:30 13:10 13:50 14:30 15:10B 15:50B*16:30A*17:10C*17:50C*18:30A*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*18:30A*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10 16:50B 17:30B 18:10*18:50C*19:30C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30C 16:10C 16:50A*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10C 16:50C 17:30A
10:00 10:40 11:15 11:55 12:35 12:55 13:15 13:55 14:35 15:15 15:55 16:35 17:15 17:55C 18:35C 19:15A*19:35A*
10:00 10:40 11:20 12:00 12:40 13:20 13:40 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20C 16:00C 16:40A

* No return service available. 

 

A: Return services runs only in high summer: 2nd July to 16th September 2018. 

B: Return services runs only in spring, summer and autumn 7th April to 28th October 2018. 

C: Extra services for spring to autumn: 9th April to 28th October 2018.

D: Please be advised if you wish to travel to Tower Pier, London Eye and Greenwich pier you will need to change boats. 


Actual times may vary depending upon the state of the tide and other river traffic. Always check with City Cruises staff for any changes to advertised services. 

Independent reviews by feefo
Shrek's Adventure! London & River Cruise

  • Afternoon Tea

    16 Jul 2019

    ★★★★★

    It was a very good afternoon tea and throw in the views of London, great.


    Afternoon Tea

    14 Jul 2019

    ★★★★★

    Everything about the trip was perfect.


    The London Showboat

    13 Jul 2019

    ★★★★★

    See comments above. A great fun evening


    Afternoon Tea

    13 Jul 2019

    ★★★★

    Good value for a window table for two.


    Afternoon Tea

    13 Jul 2019

    ★★★★

    This was a gift, the staff on the pier not so helpful ,I was told when booking to arrive at 3 o`clock ,we did and were told to come back in 25 minutes. When I said I was told to be here then we were sent down to the pier.5 minutes later everyone else booked on started arriving and we ended up at the back of the queue ,NOT happy, everything else was good


    Lunch Cruise

    13 Jul 2019

    ★★★★★

    Didn't expect too much from this reasonably priced trip along the Thames. But what a great day we had. The two course meal was just right. Very tasty. Service was excellent and with our table for two which is a window seat. Really enjoyable. Have to say good viewing from any of the tables though.


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Easy to book, staff very helpful, had a good trip


    Lunch Cruise

    12 Jul 2019

    ★★★★★

    very good for the price.did not like children running around the restaurant deck during lunch


    The London Showboat

    12 Jul 2019

    ★★★

    It did what it was supposed to. However, we were seated by the staff. After about 15 minutes and then told we were in the wrong places and made to move. The food was okay, but nothing special. The singer was much better as a DJ. Not the highlight of our holiday we expected.


    Lunch Cruise

    12 Jul 2019

    ★★★★

    We enjoyed the cruise and the meal was great. However, we could not hear the commentary.


    The London Showboat

    12 Jul 2019

    ★★★★★

    Boat and staff was excellent. Entertainment fun and inclusive.


    Sightseeing Cruise

    12 Jul 2019

    ★★★★

    All my comments are written above.


  • Afternoon Tea

    12 Jul 2019

    ★★★★★

    Very good Cruise and good commentary whilst going along the Themes


    Lunch Cruise

    12 Jul 2019

    ★★★★

    Only negative comment was the commentary was not always audible.


    Evening Cruise

    12 Jul 2019

    ★★★★

    Nice crew and singer got people singing and a few dancing .


    The London Showboat

    12 Jul 2019

    ★★★★★

    I done my research before online so i already know what i want.it was easy and understanding for the person who has purchase me


    Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Good boarding procedures and commentary. My small granddaughters wanted to see the sights of London and having done Buckingham Palace and Westminster on foot this was the ideal way to see everything else in a relaxing way


    Evening Cruise

    12 Jul 2019

    Lousy food. Big group of Indian tourist from same agency. If have such big group then let them have the ferry by themselves because they were rowdy, their noises drown out the music and any atmosphere


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    An amazing experience. It was fun and educative. Will definitely recommend.


    Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Fun and easy grat way to get around.


    Afternoon Tea

    12 Jul 2019

    ★★★★★

    We loved the tea, and thought it was great coffee and soda also were offered.


    Afternoon Tea

    08 Jul 2019

    ★★★★★

    Lovely tea and very helpful staff.


    The London Showboat

    07 Jul 2019

    ★★★★★

    Great night very helpful staff loved the singer and dancing into the night I would and do !!! Recommend to all my friends


    Sightseeing Cruise

    04 Jul 2019

    ★★★★★

    Información facilitada antes y durante el crucero


  • Lunch Cruise

    03 Jul 2019

    ★★★★

    An enjoyable day but we needed to re-arrange and couldn't hence 4 stars


    Cruise and Madame Tussauds

    03 Jul 2019

    ★★★★

    Cruise experience was great but ticket collection experience was worst, as madame tussauds don't accept the online ticket from city cruises.


    Evening Cruise

    02 Jul 2019

    ★★★★

    Great purchase would recommend


    Evening Cruise

    01 Jul 2019

    ★★★★★

    great canapes and really enjoyed the live music


    Lunch Cruise

    01 Jul 2019

    ★★★★★

    Very nice lunch, lovely having low level music in the background, staff were very helpful and attentive. We enjoyed our lunch cruise very much.


    Evening Cruise

    01 Jul 2019

    ★★★★★

    Very impressed by all round service. Excellent food and drink on boearb. loads on canopies! Good live mucic. Really enjoyed it.


  • The London Showboat

    30 Jun 2019

    ★★★★★

    Todo el servicio muy bueno


    The London Showboat

    30 Jun 2019

    I booked 8 tickets for my very special birthday. Sadly one person was unable to come. I was informed that I will not get a refund. Instead I was promised to be served all food and drinks that belonged to the missing person. I agreed. The staff gave me only wine and asked maybe we want soup. No starter, no main, no cake. But I already paid for it. I asked staff to bring what belonged to us....they promised, but didn't bring anything. Maybe boat staff is making savings on food which belongs to guests? I am upset because of what had happened on my special day. Unfortunately I will not book City Cruises any more and warn my friends about it.


    Sightseeing Cruise

    30 Jun 2019

    ★★★★★

    Great speaker Richard Great trip :)


    Afternoon Tea

    29 Jun 2019

    ★★

    Food ok but no choice of herb tea Cruise supposed to be 90 min for the last 30 we went up & down by the jetty


    Sightseeing Cruise

    30 Jun 2019

    ★★★★

    Good commentary. The tour guide was humorous and informative.


    Afternoon Tea

    29 Jun 2019

    ★★★★

    Have just done so on previous screen


  • Afternoon Tea

    29 Jun 2019

    ★★★★★

    Already done - amazing everything was absolutely great.


    Lunch Cruise

    29 Jun 2019

    ★★★★★

    Excellent food and efficient friendly service. Had a special request and this was carried out to our request.


    The London Showboat

    29 Jun 2019

    ★★★★★

    Very good service all round.


    Afternoon Tea

    29 Jun 2019

    ★★★★★

    Service was very good. Staff friendly. Only thing lacking was a commentary of places of interest.


    Cruise and Tower of London

    29 Jun 2019

    ★★★★★

    Loved the unofficial tour guide. Boats great condition. Friendly staff. Perhaps a different script for the return journey?


    Evening Cruise

    29 Jun 2019

    ★★★★★

    Good value for money and admin efficiently transacted.


  • Thames Jazz Cruise

    29 Jun 2019

    ★★★★

    Enjoyed the cruise, we were lucky sit with nice people. Food was good . Selection of wine could be better


    Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Highly recommended I’ve Given my comments a few mins ago


    Lunch Cruise

    29 Jun 2019

    ★★★★★

    We actually bought the trip from "Buy a gift"


    The London Showboat

    29 Jun 2019

    ★★★★★

    Excellant all evening, food, clean. staff friendly and helpful, quick to serve each course. would recommend to anyone, coming again in September


    Lunch Cruise

    29 Jun 2019

    ★★★★

    We enjoyed the trip very much. The food was good and we felt the trip was good value. Service and staff were friendly and efficient. The only downside was not quite enough time to get out on deck, but I don't know how you can get round this.


    Lunch Cruise

    29 Jun 2019

    ★★★★★

    Brilliant cruise, pleasant staff, wonderful meal


  • Lunch Cruise

    29 Jun 2019

    ★★★

    Was not given a seating choice. Lunch was below average.


    Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Easy online purchase the night before!


    Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Best cruising experience that I have had with them


    Afternoon Tea

    28 Jun 2019

    ★★★★★

    The food was fresh and delicious 😋


    Afternoon Tea

    28 Jun 2019

    ★★★★★

    Perfect afternoon tea on the Thanes. High standard all round. The staff were a credit ... afternoon tea & champagne - perfect. Can highly recommend.


    Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great day out, good value for the cost.


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Lovely afternoon, saw so much, delicious afternoon tea


    Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great cruise for a low cost.


    Sightseeing Cruise

    28 Jun 2019

    ★★★★

    The time between departures could have been shorter


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    Lots of food chicken was tender sauce was delicious drinks for good


    Lunch Cruise

    28 Jun 2019

    ★★★★

    テムズ川の両岸の景色をのんびり見られるのはいいですが、お料理のサーブがあわただしく、あまり落ち着いていられません。


    Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    We had a rainy, grey day, but the cruise was great. There was adequate room to shelter as it rained, and when it ended, we could go topside for photos. The commentary was informative and amusing. We were not rushed and could enjoy the perspective of London from the river. Embarkation and disembarkation were well handled. We enjoyed ourselves and would recommend the tour to others.


  • Lunch Cruise

    28 Jun 2019

    ★★★★

    No menu choice and didn't enjoy the meal provided


    Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great guided tour. The manager working on 15 June did a great job getting us on the right tour. Thank you


    Afternoon Tea

    28 Jun 2019

    ★★★★

    The food as always was good, but due to it being late onto the table we did not have the time to finish everything.


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    Great all round. Enjoyed by all


    Sightseeing Cruise

    28 Jun 2019

    ★★★

    It was a little expensive but fun.


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    I wcould not see how they could have improved our experience.


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    lovely, fabulous lunch. well delivered and service perfect


    Afternoon Tea

    28 Jun 2019

    ★★★★

    Very nice tea and sandwiches. But cakes were disappointing. Better to have say four large cakes rather than lots of little ones.


    Evening Cruise

    28 Jun 2019

    ★★★

    The cruise is ok, would be better if there was some commentary about the sights along the river. The canapes are very ordinary and all food is served cold which is not great for mini pies, quiches and won tons that should be served hot! We ended up on a cruise with very little people and instead of giving everyone a second glass of Prosecco which had already been poured due to the expectation of a larger number of guests, they poured the extra glasses down the sink! Staff were friendly and helpful.


    Evening Cruise

    28 Jun 2019

    ★★★★★

    Alles super. Bezahlung via Kreditkarte. Ticket kommt per Mail. Also auch für spontane Buchung absolut empfehlenswert.


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    Vegetarian food excellent as was the cruise


    Elvis Dinner Cruise

    28 Jun 2019

    ★★★★★

    Excellent service. Staff very helpful from start to finish


  • Afternoon Tea

    28 Jun 2019

    ★★★★

    the afternoon tea was nice.


    Sightseeing Cruise

    28 Jun 2019

    ★★★

    It was okay. I would have liked commentary that was different on the two legs rather than the exact same both ways.


    Hispaniola Murder Mystery

    28 Jun 2019

    ★★★★

    Play was fun but view was obstructed by pillars. I missed some of the scenes whilst eating and being served. Food was good, was expecting something better based on previous reviews. Overall it was a very entertaining evening


    Sightseeing Cruise

    28 Jun 2019

    ★★★★

    Good cruise. We enjoyed it with our family.


    Sightseeing Cruise

    28 Jun 2019

    ★★

    Boat PA system was broken, we did an extra stop to collect “an engineer”, waited 25 mins for a space at Westminster pier, to then be told boat was terminating there. The whole thing was 2 hours long and made us miss our slot on London Eye. The only good thing was the friendly staff.


    Lunch Cruise

    28 Jun 2019

    ★★★

    Meal was great and the views. But the tables were very far apart for 7 people and the service was much to be desired, staff didn’t care or make it a nice atmospheres :(


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Value for money, great experience


    Sightseeing Cruise

    28 Jun 2019

    ★★★

    The sound system was not good.


    Thames Jazz Cruise

    28 Jun 2019

    ★★★★★

    Great value for an incredible night Thames Jazz Cruise was the most amazing experience ever, the staff was absolutely helpful and incredible friendly. The music was superb. Dinner perfectly well presented. everything was 10 out of 10. Absolutely wonderful experience !!!


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    excellent.nice lunch excellent service


    Afternoon Tea

    28 Jun 2019

    ★★★★

    Decent tea. No choice of tea flavors.


    Sightseeing Cruise

    28 Jun 2019

    ★★

    The upper deck should have had partial cover so that people don't get drenched. The lower deck didn't provide good views as the windows were tinted. The latest departure time of the ferry on the website was 7:30 from Tower Bridge to Westminster but the staff didn't let us on saying that it they weren't taking any additional passengers.


  • Cruise and Kew Gardens

    28 Jun 2019

    Rubbish trip as cruise goes the wron way


    The London Showboat

    28 Jun 2019

    ★★★★★

    A spacious boat with huge windows for maximum view. The staff were excellent. So attentive and the food was of a very high standard. The entertainment - what can I say, Jackie was brilliant. A wonderful voice and it was so nice to hear about her experiences and life on the stage. The night out was to celebrate my 50th and the day before was our 23rd Wedding Anniversary. It was a great night out and i'd recommend it to anyone interested. It didn't get dark till late, so the views all the way up the Thames were truly memorable.


    The London Showboat

    28 Jun 2019

    ★★★★★

    Excellent value for money


    Lunch Cruise

    28 Jun 2019

    ★★★★★

    Loved the whole trip.great view and commentary.food lovely.service from all staff great.would definitely go again


    The London Showboat

    28 Jun 2019

    ★★★★★

    Brilliant night, food and entertainment were great.


    Afternoon Tea

    28 Jun 2019

    ★★★★★

    Although a bit slow in bringing out special sandwiches for my wife (lactose intolerant) All was sorted out pretty quickly and a good afternoon was had


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Staff were helpful and polite.I Had an enjoyable time with my friend. Didnt hesitate when i request items to be changed and when i require more tea/coffee they were very prompt


    Lunch Cruise

    25 Jun 2019

    ★★★★★

    good value day out from gift voucher


    Lunch Cruise

    24 Jun 2019

    ★★★★★

    Delicious, well presented food and pleasant staff.


    Afternoon Tea

    22 Jun 2019

    ★★★★★

    A lovely afternoon on the cruise


    Sightseeing Cruise

    22 Jun 2019

    ★★★★★

    Very economical for the four of us


    Lunch Cruise

    22 Jun 2019

    ★★★★★

    Excellent service. Lovely cruise


  • Afternoon Tea

    21 Jun 2019

    ★★★★

    drinks a little bit on the coolside


    Evening Cruise

    21 Jun 2019

    ★★★★★

    Thanks a lot. Everything was great!


    The London Showboat

    21 Jun 2019

    ★★★★★

    It was a great night full of music and laughs


    Lunch Cruise

    21 Jun 2019

    ★★★★

    Good food and service. Excellent experience. Duration could have been longer. At least 2 hours to give time for enjoying wonderful ambiance.


  • Afternoon Tea

    16 Jul 2019

    ★★★★★

    It was a very good afternoon tea and throw in the views of London, great.


  • Afternoon Tea

    14 Jul 2019

    ★★★★★

    Everything about the trip was perfect.


  • The London Showboat

    13 Jul 2019

    ★★★★★

    See comments above. A great fun evening


  • Afternoon Tea

    13 Jul 2019

    ★★★★

    Good value for a window table for two.


  • Afternoon Tea

    13 Jul 2019

    ★★★★

    This was a gift, the staff on the pier not so helpful ,I was told when booking to arrive at 3 o`clock ,we did and were told to come back in 25 minutes. When I said I was told to be here then we were sent down to the pier.5 minutes later everyone else booked on started arriving and we ended up at the back of the queue ,NOT happy, everything else was good


  • Lunch Cruise

    13 Jul 2019

    ★★★★★

    Didn't expect too much from this reasonably priced trip along the Thames. But what a great day we had. The two course meal was just right. Very tasty. Service was excellent and with our table for two which is a window seat. Really enjoyable. Have to say good viewing from any of the tables though.


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Easy to book, staff very helpful, had a good trip


  • Lunch Cruise

    12 Jul 2019

    ★★★★★

    very good for the price.did not like children running around the restaurant deck during lunch


  • The London Showboat

    12 Jul 2019

    ★★★

    It did what it was supposed to. However, we were seated by the staff. After about 15 minutes and then told we were in the wrong places and made to move. The food was okay, but nothing special. The singer was much better as a DJ. Not the highlight of our holiday we expected.


  • Lunch Cruise

    12 Jul 2019

    ★★★★

    We enjoyed the cruise and the meal was great. However, we could not hear the commentary.


  • The London Showboat

    12 Jul 2019

    ★★★★★

    Boat and staff was excellent. Entertainment fun and inclusive.


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★

    All my comments are written above.


  • Afternoon Tea

    12 Jul 2019

    ★★★★★

    Very good Cruise and good commentary whilst going along the Themes


  • Lunch Cruise

    12 Jul 2019

    ★★★★

    Only negative comment was the commentary was not always audible.


  • Evening Cruise

    12 Jul 2019

    ★★★★

    Nice crew and singer got people singing and a few dancing .


  • The London Showboat

    12 Jul 2019

    ★★★★★

    I done my research before online so i already know what i want.it was easy and understanding for the person who has purchase me


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Good boarding procedures and commentary. My small granddaughters wanted to see the sights of London and having done Buckingham Palace and Westminster on foot this was the ideal way to see everything else in a relaxing way


  • Evening Cruise

    12 Jul 2019

    Lousy food. Big group of Indian tourist from same agency. If have such big group then let them have the ferry by themselves because they were rowdy, their noises drown out the music and any atmosphere


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    An amazing experience. It was fun and educative. Will definitely recommend.


  • Sightseeing Cruise

    12 Jul 2019

    ★★★★★

    Fun and easy grat way to get around.


  • Afternoon Tea

    12 Jul 2019

    ★★★★★

    We loved the tea, and thought it was great coffee and soda also were offered.


  • Afternoon Tea

    08 Jul 2019

    ★★★★★

    Lovely tea and very helpful staff.


  • The London Showboat

    07 Jul 2019

    ★★★★★

    Great night very helpful staff loved the singer and dancing into the night I would and do !!! Recommend to all my friends


  • Sightseeing Cruise

    04 Jul 2019

    ★★★★★

    Información facilitada antes y durante el crucero


  • Lunch Cruise

    03 Jul 2019

    ★★★★

    An enjoyable day but we needed to re-arrange and couldn't hence 4 stars


  • Cruise and Madame Tussauds

    03 Jul 2019

    ★★★★

    Cruise experience was great but ticket collection experience was worst, as madame tussauds don't accept the online ticket from city cruises.


  • Evening Cruise

    02 Jul 2019

    ★★★★

    Great purchase would recommend


  • Evening Cruise

    01 Jul 2019

    ★★★★★

    great canapes and really enjoyed the live music


  • Lunch Cruise

    01 Jul 2019

    ★★★★★

    Very nice lunch, lovely having low level music in the background, staff were very helpful and attentive. We enjoyed our lunch cruise very much.


  • Evening Cruise

    01 Jul 2019

    ★★★★★

    Very impressed by all round service. Excellent food and drink on boearb. loads on canopies! Good live mucic. Really enjoyed it.


  • The London Showboat

    30 Jun 2019

    ★★★★★

    Todo el servicio muy bueno


  • The London Showboat

    30 Jun 2019

    I booked 8 tickets for my very special birthday. Sadly one person was unable to come. I was informed that I will not get a refund. Instead I was promised to be served all food and drinks that belonged to the missing person. I agreed. The staff gave me only wine and asked maybe we want soup. No starter, no main, no cake. But I already paid for it. I asked staff to bring what belonged to us....they promised, but didn't bring anything. Maybe boat staff is making savings on food which belongs to guests? I am upset because of what had happened on my special day. Unfortunately I will not book City Cruises any more and warn my friends about it.


  • Sightseeing Cruise

    30 Jun 2019

    ★★★★★

    Great speaker Richard Great trip :)


  • Afternoon Tea

    29 Jun 2019

    ★★

    Food ok but no choice of herb tea Cruise supposed to be 90 min for the last 30 we went up & down by the jetty


  • Sightseeing Cruise

    30 Jun 2019

    ★★★★

    Good commentary. The tour guide was humorous and informative.


  • Afternoon Tea

    29 Jun 2019

    ★★★★

    Have just done so on previous screen


  • Afternoon Tea

    29 Jun 2019

    ★★★★★

    Already done - amazing everything was absolutely great.


  • Lunch Cruise

    29 Jun 2019

    ★★★★★

    Excellent food and efficient friendly service. Had a special request and this was carried out to our request.


  • The London Showboat

    29 Jun 2019

    ★★★★★

    Very good service all round.


  • Afternoon Tea

    29 Jun 2019

    ★★★★★

    Service was very good. Staff friendly. Only thing lacking was a commentary of places of interest.


  • Cruise and Tower of London

    29 Jun 2019

    ★★★★★

    Loved the unofficial tour guide. Boats great condition. Friendly staff. Perhaps a different script for the return journey?


  • Evening Cruise

    29 Jun 2019

    ★★★★★

    Good value for money and admin efficiently transacted.


  • Thames Jazz Cruise

    29 Jun 2019

    ★★★★

    Enjoyed the cruise, we were lucky sit with nice people. Food was good . Selection of wine could be better


  • Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Highly recommended I’ve Given my comments a few mins ago


  • Lunch Cruise

    29 Jun 2019

    ★★★★★

    We actually bought the trip from "Buy a gift"


  • The London Showboat

    29 Jun 2019

    ★★★★★

    Excellant all evening, food, clean. staff friendly and helpful, quick to serve each course. would recommend to anyone, coming again in September


  • Lunch Cruise

    29 Jun 2019

    ★★★★

    We enjoyed the trip very much. The food was good and we felt the trip was good value. Service and staff were friendly and efficient. The only downside was not quite enough time to get out on deck, but I don't know how you can get round this.


  • Lunch Cruise

    29 Jun 2019

    ★★★★★

    Brilliant cruise, pleasant staff, wonderful meal


  • Lunch Cruise

    29 Jun 2019

    ★★★

    Was not given a seating choice. Lunch was below average.


  • Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Easy online purchase the night before!


  • Sightseeing Cruise

    29 Jun 2019

    ★★★★★

    Best cruising experience that I have had with them


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    The food was fresh and delicious 😋


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Perfect afternoon tea on the Thanes. High standard all round. The staff were a credit ... afternoon tea & champagne - perfect. Can highly recommend.


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great day out, good value for the cost.


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Lovely afternoon, saw so much, delicious afternoon tea


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great cruise for a low cost.


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★

    The time between departures could have been shorter


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Lots of food chicken was tender sauce was delicious drinks for good


  • Lunch Cruise

    28 Jun 2019

    ★★★★

    テムズ川の両岸の景色をのんびり見られるのはいいですが、お料理のサーブがあわただしく、あまり落ち着いていられません。


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    We had a rainy, grey day, but the cruise was great. There was adequate room to shelter as it rained, and when it ended, we could go topside for photos. The commentary was informative and amusing. We were not rushed and could enjoy the perspective of London from the river. Embarkation and disembarkation were well handled. We enjoyed ourselves and would recommend the tour to others.


  • Lunch Cruise

    28 Jun 2019

    ★★★★

    No menu choice and didn't enjoy the meal provided


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★★

    Great guided tour. The manager working on 15 June did a great job getting us on the right tour. Thank you


  • Afternoon Tea

    28 Jun 2019

    ★★★★

    The food as always was good, but due to it being late onto the table we did not have the time to finish everything.


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Great all round. Enjoyed by all


  • Sightseeing Cruise

    28 Jun 2019

    ★★★

    It was a little expensive but fun.


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    I wcould not see how they could have improved our experience.


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    lovely, fabulous lunch. well delivered and service perfect


  • Afternoon Tea

    28 Jun 2019

    ★★★★

    Very nice tea and sandwiches. But cakes were disappointing. Better to have say four large cakes rather than lots of little ones.


  • Evening Cruise

    28 Jun 2019

    ★★★

    The cruise is ok, would be better if there was some commentary about the sights along the river. The canapes are very ordinary and all food is served cold which is not great for mini pies, quiches and won tons that should be served hot! We ended up on a cruise with very little people and instead of giving everyone a second glass of Prosecco which had already been poured due to the expectation of a larger number of guests, they poured the extra glasses down the sink! Staff were friendly and helpful.


  • Evening Cruise

    28 Jun 2019

    ★★★★★

    Alles super. Bezahlung via Kreditkarte. Ticket kommt per Mail. Also auch für spontane Buchung absolut empfehlenswert.


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Vegetarian food excellent as was the cruise


  • Elvis Dinner Cruise

    28 Jun 2019

    ★★★★★

    Excellent service. Staff very helpful from start to finish


  • Afternoon Tea

    28 Jun 2019

    ★★★★

    the afternoon tea was nice.


  • Sightseeing Cruise

    28 Jun 2019

    ★★★

    It was okay. I would have liked commentary that was different on the two legs rather than the exact same both ways.


  • Hispaniola Murder Mystery

    28 Jun 2019

    ★★★★

    Play was fun but view was obstructed by pillars. I missed some of the scenes whilst eating and being served. Food was good, was expecting something better based on previous reviews. Overall it was a very entertaining evening


  • Sightseeing Cruise

    28 Jun 2019

    ★★★★

    Good cruise. We enjoyed it with our family.


  • Sightseeing Cruise

    28 Jun 2019

    ★★

    Boat PA system was broken, we did an extra stop to collect “an engineer”, waited 25 mins for a space at Westminster pier, to then be told boat was terminating there. The whole thing was 2 hours long and made us miss our slot on London Eye. The only good thing was the friendly staff.


  • Lunch Cruise

    28 Jun 2019

    ★★★

    Meal was great and the views. But the tables were very far apart for 7 people and the service was much to be desired, staff didn’t care or make it a nice atmospheres :(


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Value for money, great experience


  • Sightseeing Cruise

    28 Jun 2019

    ★★★

    The sound system was not good.


  • Thames Jazz Cruise

    28 Jun 2019

    ★★★★★

    Great value for an incredible night Thames Jazz Cruise was the most amazing experience ever, the staff was absolutely helpful and incredible friendly. The music was superb. Dinner perfectly well presented. everything was 10 out of 10. Absolutely wonderful experience !!!


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    excellent.nice lunch excellent service


  • Afternoon Tea

    28 Jun 2019

    ★★★★

    Decent tea. No choice of tea flavors.


  • Sightseeing Cruise

    28 Jun 2019

    ★★

    The upper deck should have had partial cover so that people don't get drenched. The lower deck didn't provide good views as the windows were tinted. The latest departure time of the ferry on the website was 7:30 from Tower Bridge to Westminster but the staff didn't let us on saying that it they weren't taking any additional passengers.


  • Cruise and Kew Gardens

    28 Jun 2019

    Rubbish trip as cruise goes the wron way


  • The London Showboat

    28 Jun 2019

    ★★★★★

    A spacious boat with huge windows for maximum view. The staff were excellent. So attentive and the food was of a very high standard. The entertainment - what can I say, Jackie was brilliant. A wonderful voice and it was so nice to hear about her experiences and life on the stage. The night out was to celebrate my 50th and the day before was our 23rd Wedding Anniversary. It was a great night out and i'd recommend it to anyone interested. It didn't get dark till late, so the views all the way up the Thames were truly memorable.


  • The London Showboat

    28 Jun 2019

    ★★★★★

    Excellent value for money


  • Lunch Cruise

    28 Jun 2019

    ★★★★★

    Loved the whole trip.great view and commentary.food lovely.service from all staff great.would definitely go again


  • The London Showboat

    28 Jun 2019

    ★★★★★

    Brilliant night, food and entertainment were great.


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Although a bit slow in bringing out special sandwiches for my wife (lactose intolerant) All was sorted out pretty quickly and a good afternoon was had


  • Afternoon Tea

    28 Jun 2019

    ★★★★★

    Staff were helpful and polite.I Had an enjoyable time with my friend. Didnt hesitate when i request items to be changed and when i require more tea/coffee they were very prompt


  • Lunch Cruise

    25 Jun 2019

    ★★★★★

    good value day out from gift voucher


  • Lunch Cruise

    24 Jun 2019

    ★★★★★

    Delicious, well presented food and pleasant staff.


  • Afternoon Tea

    22 Jun 2019

    ★★★★★

    A lovely afternoon on the cruise


  • Sightseeing Cruise

    22 Jun 2019

    ★★★★★

    Very economical for the four of us


  • Lunch Cruise

    22 Jun 2019

    ★★★★★

    Excellent service. Lovely cruise


  • Afternoon Tea

    21 Jun 2019

    ★★★★

    drinks a little bit on the coolside


  • Evening Cruise

    21 Jun 2019

    ★★★★★

    Thanks a lot. Everything was great!


  • The London Showboat

    21 Jun 2019

    ★★★★★

    It was a great night full of music and laughs


  • Lunch Cruise

    21 Jun 2019

    ★★★★

    Good food and service. Excellent experience. Duration could have been longer. At least 2 hours to give time for enjoying wonderful ambiance.

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