• Meet Shrek and his friends

  • Join Donkey's on his 4D flying bus to far far away

 

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Sightseeing
Events
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BOOK TICKET
Please complete all fields. Children must be accompanied

Shrek’s Adventure

Combine a river cruise with a visit to the kingdom of Far Far Away. Enjoy a madcap Shrek adventure where amazing DreamWorks animation and captivating story-telling await.

The adventure begins when you board a magical 4D ‘DreamWorks Tours’ bus. With Donkey as your mischievous tour guide, calamity, chaos and endless fun are the name of the game.
Be part of the 10 live fairy-tale themed shows where you can visit Shrek’s swamp, find your fortune in the crystal ball, get lost in the Mirror maze and reveal your inner Ogre when needed!
 
During your adventure you’ll meet many characters (princesses and donkeys included), but as in all fairy tales you may also encounter a witch or two, which some of the younger audience may find scary!

Your ticket includes:

  • Hop-on Hop-off all day sightseeing cruise ticket
  • Entrance to Shrek's Adventure! London
 

Please note: Whilst there’s no age limit, Shrek's Adventure! London is recommended for children aged 6-12 (and for those younger knights and princesses feeling especially brave).

Package details

Opening Times

Monday, Tuesday, Wednesday & Friday: 10am – 4pm
Thursday: 11am – 4pm
Saturday: 10am – 6pm
Sunday: 10am - 5pm

Last entry is one hour before closing.

Please check Shrek’s Adventure! London opening times prior to arrival. These times are a general guide only and times may vary depending on seasonality and special events. 

Recommended visit time:  This OGRE SIZED experience lasts for approximately 75 minutes.

Ticket Prices - Shrek's Adventure! London & River Cruise

 
 
Online Price From
 
Adult (16+) from
£39.10
 
Child (3-15) from
£29.00
 
Infant (0-2)
£0.00
 

**ID required for Student and Senior tickets.
 
Shrek’s Adventure! London ticket is valid for single entry use within 48 hours of issue date.

All children aged 15 years and below must be accompanied by an adult 18+.

Please note: Attraction tickets must first be collected from Westminster Pier (SW1A 2JH), Tower Pier (EC3N 4DT) or Greenwich Pier (SE10 9HT). You will not be able to enter the attraction without your tickets!

Sightseeing Timetable

Sightseeing cruises depart every 40 minutes from piers at Westminster, London Eye, Tower and Greenwich. 

10:30 11:10 11:50 12:30 13:10 14:30 15:10B 15:50B*16:30A*17:10C*17:50C*18:30A*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*18:30A*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:10 10:50 11:30 12:10 12:50 13:30 13:50 14:10 14:50 15:30 16:10 16:50B 17:30B 18:10*18:50C*19:30C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30C 16:10C 16:50A*
10:10 10:50 11:30 12:10 13:30 14:10 14:50 15:30 16:10C 16:50C 17:30A
10:00 10:40 11:15 11:55 12:35 12:55 13:15 13:55 14:35 15:15 15:55 16:35 17:15 17:55C 18:35C 19:15A*19:35A*
10:00 10:40 11:20 12:00 12:40 13:20 13:40 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20C 16:00C 16:40A

* No return service available. 

 

A: Return services runs only in high summer: 2nd July to 16th September 2018. 

B: Return services runs only in spring, summer and autumn 7th April to 28th October 2018. 

C: Extra services for spring to autumn: 9th April to 28th October 2018.

D: Please be advised if you wish to travel to Tower Pier, London Eye and Greenwich pier you will need to change boats. 


Actual times may vary depending upon the state of the tide and other river traffic. Always check with City Cruises staff for any changes to advertised services. 

Independent reviews by feefo
Shrek's Adventure! London & River Cruise

  • The London Showboat

    15 Jul 2018

    ★★★★

    I couldnt find fault at all


    Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    Great narrative of what we were viewing. On time. Everyone was friendly


    Evening Cruise

    15 Jul 2018

    ★★★★★

    all very good, good service and very enjoyable cruise


    The London Showboat

    15 Jul 2018

    ★★★★★

    Lovely evening ,excelent food ,polite helpful staff ,and wonderful views ,we really enjoyed every aspect from boarding to disembarking


    Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    Great experience to see and learn about London attractions from Thames point of view


    Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    The ships crew did our guided tour, he was funny and intersting


  • Sightseeing Cruise

    14 Jul 2018

    ★★★★★

    Great experience with City Cruises for our Thames River Cruise! Tickets were easy to purchase online, cruise was on-time, boat was comfortable, and the live commentary was especially enjoyable and informative!


    Thames Jazz Cruise

    14 Jul 2018

    ★★★★★

    A lovely cruise, good food too, both me and my daughter really had a lovely night, staff really friendly and helpful too.


    Sightseeing Cruise

    14 Jul 2018

    ★★★★★

    Glorious weather and very friendly staff. The tour guide in particular was funny and interactive and can’t say anything negative :D


    Lunch Cruise

    14 Jul 2018

    ★★★★★

    a lovely afternoon staff very pleasant


    Lunch Cruise

    14 Jul 2018

    ★★★★

    enjoyable day & was relaxed


    The London Showboat

    14 Jul 2018

    ★★★★★

    The trip was brilliant, we had a really lovely evening. The service, the food and the entertainment were all very good. Will definitely be booking again in the future.


  • The London Showboat

    14 Jul 2018

    ★★★★

    It was a very warm June evening so was hoping it would be a little cooler on the river. Once the boat got going there was a pleasant breeze. The food was served quickly and we were surprised by the quality of the food. The tables are very close together but luckily my husband and I made friends with a lovely couple . As Londoners we were able to point out lots of sites along the way. The lady signing had a fantastic voice and sung songs from a massive range of shows. We were also lucky enough to see Tower Bridge open for another boat which was amazing. The staff were all polite and helpful. They were happy to take photos for us.


    Lunch Cruise

    14 Jul 2018

    ★★★★★

    We really enjoyed the cruise, seeing all the buildings along the Thames while eating some lovely food.


    Hispaniola Murder Mystery

    14 Jul 2018

    ★★★★★

    Fabulous evenings entertainment, great food and excellent service. Fun packed evening with lots of belly laughs. R3comend highly.


    Afternoon Tea

    14 Jul 2018

    ★★★★

    the food was good and fresh and well presented


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Great value for a wonderful cruise up and down the Thames.


    The London Showboat

    13 Jul 2018

    ★★★★★

    Everyting was perfect.. I had a great time ..


  • Afternoon Tea

    13 Jul 2018

    ★★★★

    The commentary one way was informative and entertaining, well put together and felt fresh even though probably delivered frequently. The other way was spoilt for us by a highly critical remark about ITV programmes. Our son works hard for ITV and the commentator should be more careful about making such remarks.


    The London Showboat

    13 Jul 2018

    ★★★★★

    All very good. A beautiful evening.


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    afternoon weather, cruise and food were excellent


    Cruise and The View from the Shard

    13 Jul 2018

    ★★★★★

    see above please but real great experience


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Easy to purchase online and a great value.


    The London Showboat

    13 Jul 2018

    ★★★★★

    Nothing disappointed first time experience for my husband he loved it


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Lovely river cruise with lunch,would recommend to others.


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    I recommend to everyone,we enjoyed a lot ,it was amazing


    The London Showboat

    13 Jul 2018

    ★★★★★

    Excellent present, could not fault this cruise. Very well organised, good food, nice music , staff very welcoming and professional. Nice to see the sights of London and also all lit up on way back to Westminster. Thank you to all the staff who looked after us. We would thoroughly recommend this as a present or for yourself.


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Well organized, nice lunch, friendly staff.


    Afternoon Tea

    13 Jul 2018

    ★★★★★

    Lovely afternoon on the Thames with a very nice afternoon tea. Would recommend


    Afternoon Tea

    13 Jul 2018

    ★★★★★

    It was the perfect length of time to enjoy our afternoon tea and spend some time in the deck area taking in the sights.


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    A very enjoyable experience


    Afternoon Tea

    13 Jul 2018

    ★★★★★

    excellent service from start to finish


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Extremely good. The food was excellent! We had a lovely chicken dish with a delicious sauce. The service was also very good. The pudding was fabulous too!


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Good Price, Good Service, Prices on-board very good considering you are a captive market, went form Westminster to Greenwich, about 1 1/2 hours each way in glorious sunshine, would do again and would certainly recommend it.


    Afternoon Tea

    13 Jul 2018

    ★★★★★

    Lovely trip and excellent service


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Good meal in a pleasant atmosphere


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    Nice staff, good service with high efficiency.


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Very smooth and efficient.


    Cruise and Royal Observatory

    13 Jul 2018

    ★★★

    We had a little problem with the ticket purchasing experience. Why bother to buy the tickets online if we have to queue up only to have the tickets printed? It is not only time consuming, it's not enviroment friendly either.


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Enjoyed the local knowledge and interesting facts that can't be read in any history book. We had a lovely trip and would recommend them.


    Afternoon Tea

    13 Jul 2018

    ★★★

    We enjoyed the trip but sadly the sandwiches were dry and the scones were rock hard, they had probably been left out to long in the heat, had they been freshening would have been great, also too much emphasis selling drinks so waited 30 minutes after getting on board before the tea arrived so by the time we had finished eating did not have time to go on deck and enjoy weather and views, staff were lovely


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Excellent commentary, entertaining and informative!


  • Evening Cruise

    13 Jul 2018

    ★★★

    Like I said I was served a meat snack when I asked if it was vegetarian and was told it was, I was horrified to have beaten it to find meat in it, which ruined my all boat experience,


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Very entertaining guides, you see every part of famous London just in one comfortable and interactive tour!


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Great experience a must do. Well organised experience. Good value for money


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Lovely experience and fabulous food...


    Evening Cruise

    13 Jul 2018

    Late leaving early coming back so cruise was over half an hour short of stated time


    Sightseeing Cruise

    13 Jul 2018

    ★★

    The staff is really bad, they really have no time for you, and give you orders on a time of voice... The guide who were speaking during the cruise was so bored of explaining, more than obvious! No motivation, no joke, no smile, no nothing! Staff needs a massive training on guest experience.


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Prompt, boarding, organised seating, nice 2 course meal. The commentary wasn’t as good as the evening one. Really pleasant staff and great service with lovely views.


    Lunch Cruise

    13 Jul 2018

    ★★★

    The food was lovely but the bar service could have been a little more efficient. I had pre-ordered (and pre-paid for) a bottle of prosecco as it was my husband's 50th birthday celebration. The bar staff weren't aware of the pre-order and I had to tell them about it. By the time it finally arrived, we were already eating our food so it was a little disappointing and not a surprise for my husband. The whole point of me pre-ordering was so that it would be on the table for us as we were seated and we could have a drink before our meal.


    Afternoon Tea

    13 Jul 2018

    ★★★★★

    Afternoon tea was served quickly and efficiently


    Sightseeing Cruise

    13 Jul 2018

    ★★★★

    It was great, at least once they cut off the cheesy pre-recorded commentary and got the crew to do it.


    The London Showboat

    13 Jul 2018

    ★★★★★

    The whole evening went so smoothly,booked in waited to board ,on boarding given a glass of champagne 🥂 and shown to table ,4 course meal 🥘 was delicious.Entertainment was very good and boat 🚤 cruised along very smoothly .Went down to O2 arena and then cruised slowly back . Cruise started at 7.45pm and we arrived back at 11.45 pm most enjoyable evening .


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Cruise was great , Coming from London (now live in Portsmouth ) you don't realise how good the place is in regards, buildings, events things to do , take it for granted . The crew where helpful and guide was very informative and made it funny too . yes will do it again .


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    The experience has been great for me and my relatives!😉😉


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Nice atmosphere, amazing crew!


    Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Simple and fast. Paperless is definitely a plus.


    Lunch Cruise

    13 Jul 2018

    ★★★★★

    Really good experience. Very enjoyable.


    Evening Cruise

    13 Jul 2018

    ★★★

    Boat was poor, seating uncomfortable and PA unable to hear


    Fireworks & Tall Ships at Greenwich

    12 Jul 2018

    ★★★★★

    The cruise itself was very enjoyable, relaxing and the views of the river, the buildings and the skyline at dusk was amazing. The glass of wine and food brought round during the cruise was also nice. would do this again. One negative; we nearly missed the cruise because we were told by City cruise staff to wait at boarding point B and at the last minute found we should have been at boarding point A.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    Enjoyable trip from start to finish.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    It was a lovely lunch, very tasty.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Definitely a great experience


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    The staff were very knowledgeable and very entertaining, highly recommended.


    Elvis Dinner Cruise

    12 Jul 2018

    ★★★★

    We enjoyed our cruise, Ben Thompson was great as Elvis and the food was good (except the fishy starter which was a bit warm and should be served chilled) There was a delay in boarding the boat as many other boats came and went in front of us so we were bored waiting to go but once on board the cruise was enjoyable. Things to note... the seating is quite uncomfortable so stood up when not eating and drinks are pricey. All in all a good alternative Elvis evening out, would recommend it.


    Evening Cruise

    12 Jul 2018

    ★★★★

    Needed more vegetarian foods. Foods weren't listed so i had to ask everytime food came around. Would have been better to get the food all at once.


  • Afternoon Tea

    12 Jul 2018

    Food was left out for a length of time on a very hot day. Sandwiches arrived hardened and curled, clotted cream had formed a skin.


    Thames Jazz Cruise

    12 Jul 2018

    ★★★★

    Relaxed trip Nice food Nice music


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Got told really interesting facts and shown excellent sights.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★

    It would have been five stars except for the difficulties in actually finding out where to board the boat. We went to Westminster Pier for 10 am boat. There was no member of staff there and no one to ask. The signs were misleading and the boat actually went from a different part of the landing stage to the sign Very confusing. The trip itself was excellent and the informal commentary was great. The canned commentary on the return was poor.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    We Throughly enjoyed the city cruise very much


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    book on-line everythingh smoothly


  • Sightseeing Cruise

    12 Jul 2018

    ★★

    ausdio guide, I prefer the human guide


    Lunch Cruise

    12 Jul 2018

    ★★★★

    Nice food could off been longer on boat


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great commentary provided by crew member. Clearly delivered and full of interesting bits of information


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    lovely time kids loved the sights and the descriptive boat operator made it fun ..it was a lovely tour seeing the Tower Bridge open ..The shard and the beauty of London along the Thames ..we took the bus too the Emirates sky lift fantastic day


    Afternoon Tea

    12 Jul 2018

    ★★★★★

    Was a really enjoyable cruise with enough time to enjoy the Afternoon Tea which had a very good selection of sandwiches and cakes before moving to the top to enjoy the sights.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great trip, we both really enjoyed it.


  • Evening Cruise

    12 Jul 2018

    ★★★★

    Lovely trip under all the beautiful bridges. Lucky with beautiful weather and golden light. Food, singer all good.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    Very good experience. Enjoyed very much.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    Although I have rated five stars there was one slight hiccup; When I booked I expressed a preference for a window table in the restaurant as there was only two of us and the window tables are for two. The booking stated that our preference was not guaranteed, which was fair enough. However, we were very near the front of the queue for boarding and the two of us were shown to a table for four! I mentioned our booking preference to the waiter and he said you have to pay an extra £10.00 on booking to guarantee this. I said that I was not aware of this and nowhere was I informed of this or I would have done! In any case when fully boarded there was still a window seat empty so we moved anyway, but I feel this should be made clearer upon booking. Apart from that slight thing we had a thoroughly enjoyable cruise. The boat was modern and exceptionally clean, the staff attentive and the two course meal was absolutely delicious. I have to say the trip far exceeded our expectations, so thank you City Cruises for a very enjoyable time.


    Evening Cruise

    12 Jul 2018

    ★★★★★

    Worth the money. Highlight of my trip to London.


    The London Showboat

    12 Jul 2018

    ★★★★★

    Very happy with the product would recommend to anyone a nice treat and thank you to the lovely staff and entertainment


    Fireworks & Tall Ships at Greenwich

    12 Jul 2018

    ★★★★★

    it was very colourfull, long and loud


  • Afternoon Tea

    12 Jul 2018

    ★★★★

    Everything was good just waiting too long for our teas to be served.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    Staff were brilliant and friendly. The boat was spacious, bright and clean. Food was gorgeous.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Crew member was brilliant at the commentary enjoyed immensely


    Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    A professional enjoyable and relaxing and entertaining evening well done to everyone


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    The tour was interesting and the crew helpful and friendly. The commentary very funny. Not quite so good was the recorded commentary they had to play on the return trip - bit cringeworthy!!!


    Lunch Cruise

    12 Jul 2018

    ★★★★

    It was a lovely day a lovely lunch . The staff were very welcoming. Only comment would be no choice for lunch. Chicken 🐓 or chicken.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★

    Easy process, no complaints


    Lunch Cruise

    12 Jul 2018

    ★★★

    The tour recording not very clear


    Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    Great food, well organised, super music, it all worked very smoothly. Just so surprising how much you get to see from the river.


    Lunch Cruise

    12 Jul 2018

    ★★★★★

    An excellent lunch and trip


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great purchase for the money.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    We had a wonderful time on bosrd


  • Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    We really enjoyed our cruise on the Thames, it was a beautiful sunny warm evening. We had fantastic views of the riverside landmarks. We thought the dinner was very good and the staff polite and helpful. The Jazz quintet and singer were excellent and played music that would appeal to most people, not to in depth Jazz. We even had a firework display that I think was organised for the passengers on a cruise liner that was moored near Greenwich. My only complaint would be that I couldn't get to speak to anyone at city cruises during the daytime. I had an enquiry about the dress code. As it was 30 degrees I wanted confirmation that I could wear shorts. After 3 calls and being on hold for 30 minutes plus I gave up. I wore my shorts anyway and so did others. No problem.. A great evening complemented by the super weather.


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Helpful water men who assisted older members of my party on and off the boat. Entertaining and informative commentary. You even organised beautiful sunshine the day we visited!


    Sightseeing Cruise

    12 Jul 2018

    ★★★★

    A great experience with a good knowledgeable guide talking us through(even if he had kissed the blarnry stone)


    Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Spacious and in the middle of London surrounded by water - great! Staff loveky


  • The London Showboat

    15 Jul 2018

    ★★★★

    I couldnt find fault at all


  • Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    Great narrative of what we were viewing. On time. Everyone was friendly


  • Evening Cruise

    15 Jul 2018

    ★★★★★

    all very good, good service and very enjoyable cruise


  • The London Showboat

    15 Jul 2018

    ★★★★★

    Lovely evening ,excelent food ,polite helpful staff ,and wonderful views ,we really enjoyed every aspect from boarding to disembarking


  • Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    Great experience to see and learn about London attractions from Thames point of view


  • Sightseeing Cruise

    15 Jul 2018

    ★★★★★

    The ships crew did our guided tour, he was funny and intersting


  • Sightseeing Cruise

    14 Jul 2018

    ★★★★★

    Great experience with City Cruises for our Thames River Cruise! Tickets were easy to purchase online, cruise was on-time, boat was comfortable, and the live commentary was especially enjoyable and informative!


  • Thames Jazz Cruise

    14 Jul 2018

    ★★★★★

    A lovely cruise, good food too, both me and my daughter really had a lovely night, staff really friendly and helpful too.


  • Sightseeing Cruise

    14 Jul 2018

    ★★★★★

    Glorious weather and very friendly staff. The tour guide in particular was funny and interactive and can’t say anything negative :D


  • Lunch Cruise

    14 Jul 2018

    ★★★★★

    a lovely afternoon staff very pleasant


  • Lunch Cruise

    14 Jul 2018

    ★★★★

    enjoyable day & was relaxed


  • The London Showboat

    14 Jul 2018

    ★★★★★

    The trip was brilliant, we had a really lovely evening. The service, the food and the entertainment were all very good. Will definitely be booking again in the future.


  • The London Showboat

    14 Jul 2018

    ★★★★

    It was a very warm June evening so was hoping it would be a little cooler on the river. Once the boat got going there was a pleasant breeze. The food was served quickly and we were surprised by the quality of the food. The tables are very close together but luckily my husband and I made friends with a lovely couple . As Londoners we were able to point out lots of sites along the way. The lady signing had a fantastic voice and sung songs from a massive range of shows. We were also lucky enough to see Tower Bridge open for another boat which was amazing. The staff were all polite and helpful. They were happy to take photos for us.


  • Lunch Cruise

    14 Jul 2018

    ★★★★★

    We really enjoyed the cruise, seeing all the buildings along the Thames while eating some lovely food.


  • Hispaniola Murder Mystery

    14 Jul 2018

    ★★★★★

    Fabulous evenings entertainment, great food and excellent service. Fun packed evening with lots of belly laughs. R3comend highly.


  • Afternoon Tea

    14 Jul 2018

    ★★★★

    the food was good and fresh and well presented


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Great value for a wonderful cruise up and down the Thames.


  • The London Showboat

    13 Jul 2018

    ★★★★★

    Everyting was perfect.. I had a great time ..


  • Afternoon Tea

    13 Jul 2018

    ★★★★

    The commentary one way was informative and entertaining, well put together and felt fresh even though probably delivered frequently. The other way was spoilt for us by a highly critical remark about ITV programmes. Our son works hard for ITV and the commentator should be more careful about making such remarks.


  • The London Showboat

    13 Jul 2018

    ★★★★★

    All very good. A beautiful evening.


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    afternoon weather, cruise and food were excellent


  • Cruise and The View from the Shard

    13 Jul 2018

    ★★★★★

    see above please but real great experience


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Easy to purchase online and a great value.


  • The London Showboat

    13 Jul 2018

    ★★★★★

    Nothing disappointed first time experience for my husband he loved it


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Lovely river cruise with lunch,would recommend to others.


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    I recommend to everyone,we enjoyed a lot ,it was amazing


  • The London Showboat

    13 Jul 2018

    ★★★★★

    Excellent present, could not fault this cruise. Very well organised, good food, nice music , staff very welcoming and professional. Nice to see the sights of London and also all lit up on way back to Westminster. Thank you to all the staff who looked after us. We would thoroughly recommend this as a present or for yourself.


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Well organized, nice lunch, friendly staff.


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    Lovely afternoon on the Thames with a very nice afternoon tea. Would recommend


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    It was the perfect length of time to enjoy our afternoon tea and spend some time in the deck area taking in the sights.


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    A very enjoyable experience


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    excellent service from start to finish


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Extremely good. The food was excellent! We had a lovely chicken dish with a delicious sauce. The service was also very good. The pudding was fabulous too!


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Good Price, Good Service, Prices on-board very good considering you are a captive market, went form Westminster to Greenwich, about 1 1/2 hours each way in glorious sunshine, would do again and would certainly recommend it.


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    Lovely trip and excellent service


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Good meal in a pleasant atmosphere


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    Nice staff, good service with high efficiency.


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Very smooth and efficient.


  • Cruise and Royal Observatory

    13 Jul 2018

    ★★★

    We had a little problem with the ticket purchasing experience. Why bother to buy the tickets online if we have to queue up only to have the tickets printed? It is not only time consuming, it's not enviroment friendly either.


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Enjoyed the local knowledge and interesting facts that can't be read in any history book. We had a lovely trip and would recommend them.


  • Afternoon Tea

    13 Jul 2018

    ★★★

    We enjoyed the trip but sadly the sandwiches were dry and the scones were rock hard, they had probably been left out to long in the heat, had they been freshening would have been great, also too much emphasis selling drinks so waited 30 minutes after getting on board before the tea arrived so by the time we had finished eating did not have time to go on deck and enjoy weather and views, staff were lovely


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Excellent commentary, entertaining and informative!


  • Evening Cruise

    13 Jul 2018

    ★★★

    Like I said I was served a meat snack when I asked if it was vegetarian and was told it was, I was horrified to have beaten it to find meat in it, which ruined my all boat experience,


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Very entertaining guides, you see every part of famous London just in one comfortable and interactive tour!


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Great experience a must do. Well organised experience. Good value for money


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Lovely experience and fabulous food...


  • Evening Cruise

    13 Jul 2018

    Late leaving early coming back so cruise was over half an hour short of stated time


  • Sightseeing Cruise

    13 Jul 2018

    ★★

    The staff is really bad, they really have no time for you, and give you orders on a time of voice... The guide who were speaking during the cruise was so bored of explaining, more than obvious! No motivation, no joke, no smile, no nothing! Staff needs a massive training on guest experience.


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Prompt, boarding, organised seating, nice 2 course meal. The commentary wasn’t as good as the evening one. Really pleasant staff and great service with lovely views.


  • Lunch Cruise

    13 Jul 2018

    ★★★

    The food was lovely but the bar service could have been a little more efficient. I had pre-ordered (and pre-paid for) a bottle of prosecco as it was my husband's 50th birthday celebration. The bar staff weren't aware of the pre-order and I had to tell them about it. By the time it finally arrived, we were already eating our food so it was a little disappointing and not a surprise for my husband. The whole point of me pre-ordering was so that it would be on the table for us as we were seated and we could have a drink before our meal.


  • Afternoon Tea

    13 Jul 2018

    ★★★★★

    Afternoon tea was served quickly and efficiently


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★

    It was great, at least once they cut off the cheesy pre-recorded commentary and got the crew to do it.


  • The London Showboat

    13 Jul 2018

    ★★★★★

    The whole evening went so smoothly,booked in waited to board ,on boarding given a glass of champagne 🥂 and shown to table ,4 course meal 🥘 was delicious.Entertainment was very good and boat 🚤 cruised along very smoothly .Went down to O2 arena and then cruised slowly back . Cruise started at 7.45pm and we arrived back at 11.45 pm most enjoyable evening .


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Cruise was great , Coming from London (now live in Portsmouth ) you don't realise how good the place is in regards, buildings, events things to do , take it for granted . The crew where helpful and guide was very informative and made it funny too . yes will do it again .


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    The experience has been great for me and my relatives!😉😉


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Nice atmosphere, amazing crew!


  • Sightseeing Cruise

    13 Jul 2018

    ★★★★★

    Simple and fast. Paperless is definitely a plus.


  • Lunch Cruise

    13 Jul 2018

    ★★★★★

    Really good experience. Very enjoyable.


  • Evening Cruise

    13 Jul 2018

    ★★★

    Boat was poor, seating uncomfortable and PA unable to hear


  • Fireworks & Tall Ships at Greenwich

    12 Jul 2018

    ★★★★★

    The cruise itself was very enjoyable, relaxing and the views of the river, the buildings and the skyline at dusk was amazing. The glass of wine and food brought round during the cruise was also nice. would do this again. One negative; we nearly missed the cruise because we were told by City cruise staff to wait at boarding point B and at the last minute found we should have been at boarding point A.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    Enjoyable trip from start to finish.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    It was a lovely lunch, very tasty.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Definitely a great experience


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    The staff were very knowledgeable and very entertaining, highly recommended.


  • Elvis Dinner Cruise

    12 Jul 2018

    ★★★★

    We enjoyed our cruise, Ben Thompson was great as Elvis and the food was good (except the fishy starter which was a bit warm and should be served chilled) There was a delay in boarding the boat as many other boats came and went in front of us so we were bored waiting to go but once on board the cruise was enjoyable. Things to note... the seating is quite uncomfortable so stood up when not eating and drinks are pricey. All in all a good alternative Elvis evening out, would recommend it.


  • Evening Cruise

    12 Jul 2018

    ★★★★

    Needed more vegetarian foods. Foods weren't listed so i had to ask everytime food came around. Would have been better to get the food all at once.


  • Afternoon Tea

    12 Jul 2018

    Food was left out for a length of time on a very hot day. Sandwiches arrived hardened and curled, clotted cream had formed a skin.


  • Thames Jazz Cruise

    12 Jul 2018

    ★★★★

    Relaxed trip Nice food Nice music


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Got told really interesting facts and shown excellent sights.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★

    It would have been five stars except for the difficulties in actually finding out where to board the boat. We went to Westminster Pier for 10 am boat. There was no member of staff there and no one to ask. The signs were misleading and the boat actually went from a different part of the landing stage to the sign Very confusing. The trip itself was excellent and the informal commentary was great. The canned commentary on the return was poor.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    We Throughly enjoyed the city cruise very much


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    book on-line everythingh smoothly


  • Sightseeing Cruise

    12 Jul 2018

    ★★

    ausdio guide, I prefer the human guide


  • Lunch Cruise

    12 Jul 2018

    ★★★★

    Nice food could off been longer on boat


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great commentary provided by crew member. Clearly delivered and full of interesting bits of information


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    lovely time kids loved the sights and the descriptive boat operator made it fun ..it was a lovely tour seeing the Tower Bridge open ..The shard and the beauty of London along the Thames ..we took the bus too the Emirates sky lift fantastic day


  • Afternoon Tea

    12 Jul 2018

    ★★★★★

    Was a really enjoyable cruise with enough time to enjoy the Afternoon Tea which had a very good selection of sandwiches and cakes before moving to the top to enjoy the sights.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great trip, we both really enjoyed it.


  • Evening Cruise

    12 Jul 2018

    ★★★★

    Lovely trip under all the beautiful bridges. Lucky with beautiful weather and golden light. Food, singer all good.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    Very good experience. Enjoyed very much.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    Although I have rated five stars there was one slight hiccup; When I booked I expressed a preference for a window table in the restaurant as there was only two of us and the window tables are for two. The booking stated that our preference was not guaranteed, which was fair enough. However, we were very near the front of the queue for boarding and the two of us were shown to a table for four! I mentioned our booking preference to the waiter and he said you have to pay an extra £10.00 on booking to guarantee this. I said that I was not aware of this and nowhere was I informed of this or I would have done! In any case when fully boarded there was still a window seat empty so we moved anyway, but I feel this should be made clearer upon booking. Apart from that slight thing we had a thoroughly enjoyable cruise. The boat was modern and exceptionally clean, the staff attentive and the two course meal was absolutely delicious. I have to say the trip far exceeded our expectations, so thank you City Cruises for a very enjoyable time.


  • Evening Cruise

    12 Jul 2018

    ★★★★★

    Worth the money. Highlight of my trip to London.


  • The London Showboat

    12 Jul 2018

    ★★★★★

    Very happy with the product would recommend to anyone a nice treat and thank you to the lovely staff and entertainment


  • Fireworks & Tall Ships at Greenwich

    12 Jul 2018

    ★★★★★

    it was very colourfull, long and loud


  • Afternoon Tea

    12 Jul 2018

    ★★★★

    Everything was good just waiting too long for our teas to be served.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    Staff were brilliant and friendly. The boat was spacious, bright and clean. Food was gorgeous.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Crew member was brilliant at the commentary enjoyed immensely


  • Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    A professional enjoyable and relaxing and entertaining evening well done to everyone


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    The tour was interesting and the crew helpful and friendly. The commentary very funny. Not quite so good was the recorded commentary they had to play on the return trip - bit cringeworthy!!!


  • Lunch Cruise

    12 Jul 2018

    ★★★★

    It was a lovely day a lovely lunch . The staff were very welcoming. Only comment would be no choice for lunch. Chicken 🐓 or chicken.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★

    Easy process, no complaints


  • Lunch Cruise

    12 Jul 2018

    ★★★

    The tour recording not very clear


  • Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    Great food, well organised, super music, it all worked very smoothly. Just so surprising how much you get to see from the river.


  • Lunch Cruise

    12 Jul 2018

    ★★★★★

    An excellent lunch and trip


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Great purchase for the money.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    We had a wonderful time on bosrd


  • Thames Jazz Cruise

    12 Jul 2018

    ★★★★★

    We really enjoyed our cruise on the Thames, it was a beautiful sunny warm evening. We had fantastic views of the riverside landmarks. We thought the dinner was very good and the staff polite and helpful. The Jazz quintet and singer were excellent and played music that would appeal to most people, not to in depth Jazz. We even had a firework display that I think was organised for the passengers on a cruise liner that was moored near Greenwich. My only complaint would be that I couldn't get to speak to anyone at city cruises during the daytime. I had an enquiry about the dress code. As it was 30 degrees I wanted confirmation that I could wear shorts. After 3 calls and being on hold for 30 minutes plus I gave up. I wore my shorts anyway and so did others. No problem.. A great evening complemented by the super weather.


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Helpful water men who assisted older members of my party on and off the boat. Entertaining and informative commentary. You even organised beautiful sunshine the day we visited!


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★

    A great experience with a good knowledgeable guide talking us through(even if he had kissed the blarnry stone)


  • Sightseeing Cruise

    12 Jul 2018

    ★★★★★

    Spacious and in the middle of London surrounded by water - great! Staff loveky

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