• Meet Shrek and his friends

  • Join Donkey's on his 4D flying bus to far far away

 

Combine a river cruise with a visit to the kingdom of Far Far Away. Enjoy a madcap Shrek adventure where amazing DreamWorks animation and captivating story-telling await.

The adventure begins when you board a magical 4D ‘DreamWorks Tours’ bus. With Donkey as your mischievous tour guide, calamity, chaos and endless fun are the name of the game.
Be part of the 10 live fairy-tale themed shows where you can visit Shrek’s swamp, find your fortune in the crystal ball, get lost in the Mirror maze and reveal your inner Ogre when needed!
 
During your adventure you’ll meet many characters (princesses and donkeys included), but as in all fairy tales you may also encounter a witch or two, which some of the younger audience may find scary!

Your ticket includes:

  • Hop-on Hop-off all day sightseeing cruise ticket
  • Entrance to Shrek's Adventure! London

 

Please note: Whilst there’s no age limit, Shrek's Adventure! London is recommended for children aged 6-12 (and for those younger knights and princesses feeling especially brave).

BOOK YOUR TICKET

Please complete all fields. Children must be accompanied

Package details

Opening Times

Sunday – Friday: 10am – 4pm
Except: Thursday: 11am – 5pm
Saturday: 10am – 6pm


Last entry is one hour before closing.

Closed on Christmas Day. 

Please check Shrek’s Adventure! London opening times prior to arrival. These times are a general guide only and times may vary depending on seasonality and special events. 

Recommended visit time:  This OGRE SIZED experience lasts for approximately 75 minutes.

Ticket Prices - Shrek's Adventure! London & River Cruise

 
 
Online Price From
 
Adult (16+) from
£38.60
 
Child (3-15) from
£28.80
 
Student** (16-25) from
£38.60
 
Senior** (60+) from
£38.60
 
Infant (0-2)
£0.00
 

**ID required for Student and Senior tickets.
 
Shrek’s Adventure! London ticket is valid for single entry use within 48 hours of issue date.

All children aged 15 years and below must be accompanied by an adult 18+.

Please note: Attraction tickets must first be collected from Westminster Pier (SW1A 2JH), Tower Pier (EC3N 4DT) or Greenwich Pier (SE10 9HT). You will not be able to enter the attraction without your tickets!

Sightseeing Timetable

Sightseeing cruises depart every 40 minutes from piers at Westminster, London Eye, Tower and Greenwich.

10:30 11:10 11:50 12:30 13:10 13:50 14:30 15:10B 15:50B*16:30A*17:10C*17:50C*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10 16:50B 17:30B 18:10*18:50C*19:30C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30C 16:10C
13:50
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10C 16:50C
10:00 10:40 11:15 11:55 12:35 13:15 13:55 14:35 15:15 15:55 16:35 17:15 17:55C 18:35C
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
12:40 15:10C 16:20C
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20C 16:00C

* No return service available. 

 

A: Return services runs only in high summer: 1st July to 24th September 2017. 

B: Return services runs only in spring, summer and autumn 1st April to 29th October 2017. 

C: Extra services for spring to autumn: 1st April to 29th October 2017.

D: Please be advised if you wish to travel to Tower Pier, London Eye and Greenwich pier you will need to change boats. 


Actual times may vary depending upon the state of the tide and other river traffic. Always check with City Cruises staff for any changes to advertised services. 

Independent reviews by feefo
Shrek's Adventure! London & River Cruise

  • 2 days ago

    ★★★★★

    The workers made the experience worthwhile as they were entertaining and lighthearted.


    3 days ago

    ★★★★

    Service rating : Overall cruise service and guide is good. City cruise was very clean and it was a perfect trip for babies who enjoyed the most

    Product : Value for money. Infant enjoyed the most


    3 days ago

    ★★★★★

    slower would be better!


    4 days ago

    ★★★★

    Service rating : The trip was very good, very informative, with a knowledgeable 'guide'. Although he explained that he was not a trained guide, his knowledge of the river was fascinating and we learnt a lot. The boat itself was comfortable with enough facilities such as toilets and café.

    A star has been dropped for 2 reasons:- the begging bucket was an off-putter. Especially as it was thrust under your nose! People are more likely to give if it is pointed out that it is available and let them make their own choice. The second point was having all the passengers disembark from one point, could not either end have been used?

    Otherwise, a great trip - have already recommended to friends and will certainly book again next time in London.

    Product : Highly recommended and will definitely buy again.


    4 days ago

    ★★★★

    There was an couple of issues, i wouldn't say complaints as I didn't come away annoyed about any if it. 1st there were 5 of us in the party but they had only given sandwiches for 4. I had ordered for vegetarian with no egg as well but still got some egg mayo. They did manage to sort something out even though it wasn't the same amount. Also would be handy to have little speakers around as with people talking you can't hear the captain telling us about the different sites along the way. Even so we had a really lovely afternoon & the staff were very helpful and friendly.


    5 days ago

    ★★★★★

    Service rating : well organized service and staff give good information about the locations alongside the river

    Product : good service I would like to try it again


  • 5 days ago

    ★★★★★

    Service rating : Lovely evening cruise - lots of canapés and good music , very relaxing !

    Product : Very relaxing evening and as advertised, good canapés and live music .


    5 days ago

    ★★★★★

    Service rating : When I come to England (I live in Switzerland) I like to invite my mother, who lives in London, to a special outing. Last year we went for the first time on your afternoon tea cruise and loved it. So I booked it again this year and it was again really wonderful. I was impressed how amazingly friendly and efficient the staff was. The tea/sandwiches and scones were delicious. What impressed me very much was how efficient a technical problem was solved: we were told that the boat had a "water pump problem". So instead of cancelling the tour, the boat made a little detour to fetch three young "specialists", who fixed the problem while we could enjoy our tea. Very efficient!!



    I definitely have to give you FIVE stars for your City Cruise Service.



    The next time I will visit London, my mother and I will definitely be back and enjoy another of your lovely "Afternoon tea cruises".

    Product : (please see my comment above)


    5 days ago

    ★★★★★

    Really, really good.


    6 days ago

    ★★★★★

    Service rating : This was the best "touristy" thing we did in London. The commentary was fun- it was informative without being boring. It was a great way to see the city. I would recommend this to anyone coming to London!

    Product : Easy purchase, well worth the money!


    6 days ago

    ★★★★

    Service rating : Long line and waiting time, actual cruise was great.

    Product : Easy to do online and to pay.


    6 days ago

    ★★

    Service rating : I had my backpack with me since I was sightseeing in London all day and could overhear the pilot talking with someone on the radio about an "Arab looking guy with a beard and backpack" sitting in the front of the boat... I was the only person there at the time. The conversation only escalated as we approached Tower Bridge. Really fun to have people staring at you the whole trip because they think you're going to blow them up. I guess this is how actual Arab people feel these days. I'm a white guy from SoCal... Maybe beards aren't as "in" in the UK as they are here. Don't even get me started on the "all Arabs are terrorists" thing. Being vigilant is one thing, but singling out customers because you don't like how they look is quite another.

    Product : I had my backpack with me since I was sightseeing in London all day and could overhear the pilot talking with someone on the radio about an "Arab looking guy with a beard and backpack" sitting in the front of the boat... I was the only person there at the time. The conversation only escalated as we approached Tower Bridge. Really fun to have people staring at you the whole trip because they think you're going to blow them up. I guess this is how actual Arab people feel these days. I'm a white guy from SoCal... Maybe beards aren't as "in" in the UK as they are here. Don't even get me started on the "all Arabs are terrorists" thing. Being vigilant is one thing, but singling out customers because you don't like how they look is quite another.


  • 6 days ago

    ★★★★

    Good service. Entertaining Commentary


    6 days ago

    ★★★★★

    Ja ich würde jederzeit wieder mit City Cruises fahren. Wir waren das erste mal in London und die Fahrt war der ideale opener für unseren Aufenthalt.

    City Cruises : super Service, sehr,sehr freundliches Personal , wundervolle Atmosphäre tolles Ambiente. Leckere Canapés . Einfach London .


    6 days ago

    ★★★★★

    Always a nice experience. Highly recommended to everyone that wish to see the city from another perspective.

    Nice in couple but also with all the family (we were 6). Staff very polite and careful, the found a suitable solution for two vegans, simply contact them in advance.


    6 days ago

    ★★★★★

    Very organized and good explanations.


    7 days ago

    ★★★★

    Service rating : En fin tur og gode historier fra guider.

    Product : Gik nemt og fint. Ingen problemer.


    7 days ago

    ★★★★

    Service rating : We enjoyed the commentary as we moved along.

    Product : All we purchased was the ticket. We brought our own refreshments.


  • 7 days ago

    ★★★★★

    Service rating : Great Guide and Experience !

    Product : So Simple and recommendable


    1 week ago

    ★★★★★

    Cruise was great and the staff on the boat were knowledgeable, helpful and engaging.



    A great family day out.


    1 week ago

    ★★★★★

    Service rating : Entertained us fully, couldn't fault anything. Very pleased with our day.

    Product : Excellent deal for our group


    1 week ago

    ★★★★★

    Highly recommend this cruise, great staff and great service through out.


    1 week ago

    ★★★

    Service rating : The service was very good but there was a boat race on the day we travelled which closed some of the piers for a period of time. We missed our lunch reservation because of this and feel prior notice of such an event would have benefited all passengers.

    Product : The option of getting on and off the boat at different piers and seeing lots of sights is great but the boat race meant we were limited to what we could achieve on our trip.


    1 week ago

    ★★★★★

    Service rating : Very easy from start to finish, professional crew, brilliant

    Product : Great value for money, easy way to get your bearings


  • 1 week ago

    ★★★★★

    Service rating : Very good service; tea was hot and constantly refilled.

    Product : Lovely time on the Thames


    1 week ago

    ★★★★

    Service rating : Servizio buono

    Product : Il servizio è stato molto buono e gli orari sono stati rispettati. Buon rapporto qualità-prezzo considerando i prezzi di Londra


    1 week ago

    ★★★★★

    Service rating : Beautiful Saturday afternoon,great staff,fantastic food and drinks

    Product : Fantastic time,on a Saturday afternoon


    1 week ago

    ★★★★

    Service rating : The prices of the food behind the bad were ridiculous but in general it was a nice and relaxing experience

    Product : It was a nice and romantic experience


    1 week ago

    ★★★★★

    The crew was excellent


    1 week ago

    ★★★★★

    Service rating : Booked this on line was really easy and enjoyed the cruises very much . We went from Westminster to the tower and then onto Greenwich. The crew did a commentary which gave you some historic information and points of interest they were both very knowledgeable and pleasant.

    Product : Very enjoyable cruise , enables you to see the sights from a different angle. There was a commentary that was informative regarding historical information and points of interest by the cruise staff that were very knowledgeable.


  • 1 week ago

    ★★★★★

    I would definitely recommend this treat and use them again ourselves

    Good value, excellent way to see the sights, being hop on hop off. Crew were entertaining as well as informative and helpful


    1 week ago

    ★★★★★

    Superb trip from the London Eye to the Tower, with the most excellent commentary by a member of the crew


    1 week ago

    ★★★★★

    Service rating : Well organized and value for money(£10 romaer). Please get back the deal.

    Product : £10 deal was perfect for my family.


    1 week ago

    ★★★★

    Service rating : Prompt service . Friendly staff

    Product : We were given this as a present


    1 week ago

    ★★★★★

    Service rating : Very good

    Product : I was happy with the purchase. I recommend


    1 week ago

    ★★★★

    Very helpful the waiter helped make the night a memorable experience.


  • 1 week ago

    ★★★★

    Loved it, felt a bit like a holiday inn restaurant room but the food was amazing as was the service


    1 week ago

    ★★★★★

    Service rating : Everything was so well organised and really simple to get onto the boat. Plenty of leg room and an incredible vista when sat out on the deck. Ask for the personal commentary by one of the crew. Spoken in a real London accent. 5 stars all round. By the way go to Greenwich and the Cutty Sark

    Product : Very simple online booking


    1 week ago

    ★★★★★

    Service rating : Excellent service - great food and drink - wonderful caring staff - great boat and experience - one to remember

    Product : Great value for money - worth every penny


    1 week ago

    ★★★★★

    Service rating : Attentive service but not intrusive.

    Product : Very good price for whole experience of show, meal and London by night.


    1 week ago

    ★★★★★

    Service rating : Fantastic, loved it

    Product : Fantastic, lovely staff and boat


    1 week ago

    ★★★★

    very good


  • 1 week ago

    ★★★★★

    Service rating : Staff were very welcoming, was escorted to our seats, tea and cake were very nice and plentiful

    Product : Afternoon tea was very nice, tea and cake were very plentiful


    1 week ago

    ★★★

    Service rating : This was bought for us as a wedding present, cruise on the Thames with canapés, they piled us all onto this boat and because it was raining there were not enough seats for everyone!!! canapés were very far and few between, make sure you have a meal before you board. Drinks were expensive.... Positive side the view was amazing and they had a guy singing with his guitar .. he was very talented... Staff did try to help but found us a seat once people headed for the top deck...

    Product : This was a wedding present.


    1 week ago

    ★★★★★

    Service rating : City Cruises was really easy to book and the website was easy to navigate, even on a mobile device. On the dock, the employees were very helpful, and the waitstaff on the boat was delightful.

    Product : The location was great and the ship was really comfortable. It was supposed to be stormy the night I went so I appreciated the indoor sections that still allowed us to see everything. We got lucky and the rain was on and off so we went to the front and back of the boat on the decks, which was lovely. The woman who sang was incredible and so much fun. I liked the free champagne and canapes, though the canapes were a little odd. We passed everything on the waterfront which made for phenomenal photos.


    1 week ago

    ★★★★★

    Wonderful way to view much of the heart of London.


    1 week ago

    ★★★★★

    Loved the ride from Westminster pier to Tower Bridge and appreciated the audio commentary to identify key sights on either banks.


    1 week ago

    ★★★★★

    Mi familia y yo, lo pasamos muy bien. Fue un rato muy agradable, viendo la puesta de sol, y luego de noche. Los canapés pasaban muy a menudo y estaban muy ricos, más de lo que esperaba. Lo recomiendo mucho.


  • 1 week ago

    ★★★★

    Service rating : Excellent service by the staff. Only point to note is that commentary done on the places were too fast, we got lost about half way through.

    Product : Great service. What could improve is the commentary which was fast and one big blur since we had to turn our heads both left and right simultaneously.


    1 week ago

    ★★★★★

    Service rating : Everything from start to finish was superb. The food was delightful as we're the staff. Considering it was London the drinks were good value and good quality. Entertainment was good. No hesitation in recommending City Cruises.

    Product : Excellent value for money food was amazing tasty and plenty of it. Entertainment was good, he looked, moved and spoke like Elvis.


    1 week ago

    ★★★★★

    Service rating : Good cruise, poor selection of vegetarian appetizers.

    Product : Good way to see London. Recommended


    1 week ago

    ★★★★★

    Service rating : They were very welcoming when we went on board. Service was good ,very friendly. Nothing' was a problem. Would recommend to friends. Food was excellent. This is the 3rd time we have used City Cruises and would use them again.

    Product : Excellent . Food was good. Good value for money


    1 week ago

    ★★★★★

    polite, helpful, on time, good commentary, smiley


    1 week ago

    ★★★★★

    Service rating : Great service and commentary and very helpful.

    Product : Good value for money, quick service and very helpful.


  • 1 week ago

    ★★★

    Service rating : The cruise was good and convenient for tourist drop offs.



    The performance of asking if all the passengers would like a personal commentary or a tape of the cruise each trip was annoying.



    - however the commentaries were good and well delivered - well rewarded too as all passengers were somewhat intimidated by having an ice bucket rattled in front of them as they disembarked!

    Product : Did what it said on the tin!


    1 week ago

    ★★★★★

    Service rating : Yes very nice afternoon and amusing commentary and a very unrushed and unhurried trip - worth the money and the sights are great. Good facilities to enjoy the sunshine or stay out of the rain.

    Product : Good value. Will take family again.


    1 week ago

    ★★★★★

    Excellent service. As my companion is disabled, we were fast tracked very courteously by the staff to the London Eye and cruise boats. Much appreciated!


    1 week ago

    ★★★★★

    Service rating : My girls and I loved the experience on the cruise, the london eye and the 4D short clip. What a beautiful way to view the city of London. The whole package was well worth it.

    Product : Awesome! Great customer service, I had my eticket, no hassles, no long queues. It was an amazing experience.


    1 week ago

    ★★★★★

    Everything from start to finish.was excellent Staff were professional and friendly and helped to make our experience thoroughly enjoyable


    1 week ago

    ★★★★★

    Service rating : All the staff were pleasant, helpful and cheerful. The boats were clean and punctual with the commentary given by a crew member being very informative and humorous.

    Product : Reasonably priced for a family of two adults and two children.


  • 1 week ago

    ★★★★★

    Service rating : Great commentary and quick and efficient way to see a lot of London, thank you!!

    Product : Efficient and easy to use website


    1 week ago

    ★★★★★

    Service rating : Well organised and enjoyable experience. All staff lovely to deal with.

    Product : Very enjoyable and good value for money.


    1 week ago

    ★★★★★

    Service rating : brilliant

    Product : brilliant service and very well organized


    1 week ago

    ★★★★

    Had a really good cruise down the river well worth doing if your in London , great experience and the guys who do the commentary are excellent with there knowledge and banter


    1 week ago

    ★★★★

    Service rating : The narration by the crew was excellent but the pre recorded audio on the the return from Grenwich to tower was appalling and had nothing to do with the trip

    Product : Had to queue for the Cutty Sark ticket only to find that it was only a voucher which had to be exchanged at Cutty Sark. Probably would by the two seperately next time


    1 week ago

    ★★★★★

    Very funny guide. Thoroughly enjoyed it. Good price too


  • 1 week ago

    ★★★★

    Commentary was very interesting and humorous .


    1 week ago

    ★★★★★

    It was a really interesting tour, the staff was very kind and the service was very good. I would pay again for this tour.


    1 week ago

    ★★★★★

    Thoroughly enjoyed the trip.


    1 week ago

    ★★

    Service rating : The food and service was good but there was no commentary on what we were seeing until halfway through the cruise when they turned on the recording it was of poor quality and very low volume. Also did not go to the houses of Parliament but stopped short when for less than 5mins they could have shown this impressive site.

    Product : The food and service was good but there was no commentary on what we were seeing until halfway through the cruise when they turned on the recording it was of poor quality and very low volume. Also did not go to the houses of Parliament but stopped short when for less than 5mins they could have shown this impressive site.


    1 week ago

    ★★★★★

    Service rating : It was a short one way trip from Tower of London to Westminster. The weather was lovely and although there was a delay because of a boat race, there was a genuine apology and the staff got us all on board with calm efficiency. I particularly liked the commentary and the humour which underscored some very interesting facts. I live in London and have done since 2003 but whenever I have family and friends visit me and I want to spoil them, a trip on the Thames is a must and so far, City Cruises haven't disappoint. Long may it continue

    Product : Good value for money xxxx


    1 week ago

    ★★★★★

    Service rating : Excellent service and crew - the live commentary was particularly welcome and so much better than the "canned" option!

    Product : Good value for money, thanks


  • 1 week ago

    ★★★★

    Service rating : Very good service

    Product : Very good. Highly recommended


    1 week ago

    ★★★★★

    Service rating : Service impeccable

    Product : Bon Rapport / qualité prix.


    1 week ago

    ★★★

    Our server's primary language was not English. She was very difficult to understand, and in addition she spoke fast, was intolerant of our needing her to repeat herself, and we ended up being talked out of a part of our meal, without knowing until it was too late.


    1 week ago

    ★★★★★

    Service rating : Great value, staff very knowledgeable and commentary. Great way to see another side of London

    Product : Great value and way to see London


    1 week ago

    ★★★★★

    Service rating : Excellent

    Product : Good service, able to hop on and off easily.


    1 week ago

    ★★★★★

    Service rating : Wonderful experience. Staff were fantastic. My little boy fell over and they were excellent with him. Smooth ride, knowledgeable and friendly commentary, not too high brow. Loved it.

    Product : Good value for money. Enjoyed it more than the London Eye. Would do it again.


  • 1 week ago

    ★★★★★

    Really enjoyed the day with lovely iconic views and being able to hop on and off the ferry was a bonus, staff were very friendly and helpful


    1 week ago

    ★★★★★

    Service rating : This was an excellent service from start to finish! Fun cruise enjoying London's glorious sights, delicious meal and the Elvis entertainment was superb! I would love to do it all over again! I wouldn't hesitate to book a City Cruise again.

    Product : Fantastic evening! I had the best night! Delicious food; Elvis was superb and it had the amazing backdrop of London by night.

    I would 100% book this cruise again!


    1 week ago

    ★★★★★

    Service rating : wonderfull!!!

    amazing jazz music!!

    Product : awsome!!

    great jazz music!!


    1 week ago

    Sorry to say but Very poor Customer Service plus Not Care about Time punctuality. My Boarding time is 18:30 PM.No one Care to Inform about Delay...Cruises board at 18:46 PM.

    And Finished your fixed time 20:30.



    U have to Componsate our time.Have to finish around 20:46 PM. As Per your policy 2 hours Ride.



    I have Elder parents with me.other elder passengers as well.U must taken care and Respect their Age.Keep your staff more Attentive.



    If u start late then Finish also late.we paid full Ticket. That's not Fair Enough.



    I don't prefer anybody to go with your cruises.Specially Elderly persons.


    1 week ago

    ★★★★★

    First rate from start to finish. Easy book at a good price and commentary from boat staff was very enjoyable


    1 week ago

    ★★★★★

    Service rating : City Cruises made our wonderful day out in London fantastic! The commentary was very informative and interesting. I would highly recommend and Will definitely be doing again.

    Product : Fantastic service! Will be doing it again.


  • 1 week ago

    ★★★★

    Service rating : スタッフは親切で、やさしく、踊るなど、活発でした。。

    Product : 全体は良かった。夜景はきれい、食事は高級感があり、味は微妙でした。


    1 week ago

    ★★★★★

    Service rating : enjoyable commentary along the river

    Product : good flexibility and great commentary along the way


    1 week ago

    ★★★★★

    Service rating : Excellent

    Product : Great tour, really easy to book online and saved quite a bit doin so


    1 week ago

    ★★★★★

    Although it was sometimes difficult to hear the commentary, my husband and I had a fantastic experience exploring London from a different perspective.


    1 week ago

    ★★★★★

    Service rating : You did well and I recommend

    Product : Because excellent service


    1 week ago

    ★★★★★

    Service rating : This was a truly enjoyable and relaxing experience and a great way to cruise the Thames and see the sights. My only suggestion is to provide a warm cloth at the tables for people to wipe their hands . To get aboard the boat, you have to touch handrails, etc and since the tea cruise offers many finger sandwiches, it would be great to have clean hands !!

    Product : Great food, attentive service, beverages and view. Very relaxing.

    Enjoyed every minute.


  • 1 week ago

    ★★★★★

    Service rating : I recommend this boat service because A) the snacks available on board were decent and plentiful B) the boat was very comfortable and swift and well looked-after, C) the journey was precisely on time, and D) the two hosts/ guides were informative, good-humoured, clear, engaging, genuinely interesting

    Product : I said it all in my positive review of my customer experience. All good


    1 week ago

    ★★★★★

    We had a great night the staff were friendly and helpful they made us feel welcome.

    The entertainment was also good.Thank you for a perfect night I will be booking with you again.


    1 week ago

    ★★★★★

    My wife is disabled and they gave her great service.


    1 week ago

    ★★★★★

    Pretty landscape view. Good explanation. Drinks on board


    1 week ago

    ★★★

    Service rating : The tour on the Thames was lovely, tea and coffee were fine but the food wasn't very good specially the sandwiches, scones were so dry, the pastries were ok.

    Product : The food wasn't very good


    1 week ago

    ★★★★★

    Service rating : Very nice experience and family enjoyed it

    Product : Excellent and highly recommended


  • 1 week ago

    ★★★★

    A lovely cruise, good service but more gluten free food options would have been appreciated.


    1 week ago

    ★★★

    The cruise started late but no information was given to us as to what was going on. The canapés were soggy.


    1 week ago

    ★★★★★

    Totally something someone should do when visiting London. The staff is so polite and welcoming. Loved the comments about the city. Such a funny man.


    1 week ago

    ★★★★★

    Service rating : Everything was perfect from the start to the finish of the boat what a lovely time and night we have with my friends we will definitely do it again well done to you City cruise worth paying the money we have paid it was worth it

    Product : Perfect everything will definitely do again


    1 week ago

    ★★★★★

    Service rating : Loved the commentary by the staff. Very informative.

    Product : Very interesting and informative.


    1 week ago

    ★★★

    Service rating : When we got there we waited at our point. No one came to get us. We could have missed the boat.



    On board there wasn't enough seats tables for everyone as it was raining.



    Staff were ok.

    Product : Clean and tidy but not enough seats or tables downstairs for when it rains.


  • 1 week ago

    ★★★★★

    This was a nice little extra during our London weekend. The young staff on the boat were great and the whole trip was organised really well. The food was also lovely. Its quite a long walk from the embankment to the Tower pick up point so allow a bit of extra time if you plan is to walk there. Overall we loved it. Thank you


    1 week ago

    ★★★★★

    Service rating : Employees on the cruise and the commentary was very nice.

    Product : The tea service was only average. There was no selection of teas, only tea or coffee. Also, the sandwiches just didn't taste that great.


    1 week ago

    ★★★★★

    Service rating : Ran on time. Efficient crew and entertaining commentary. Loved every minute!

    Product : Loved the commentary and the boat itself was well maintained with good facilities.


    1 week ago

    ★★★★★

    Service rating : Very enjoyable return trip to Greenwich from the London Eye especially aided by the commentary by one of the crew on the return trip. Having not been down river for many years I was impressed how much the building have altered.

    As a kid I used to watch the barges carrying cargo up and down all day. Great day with my grandchildren, shame about the weather on the day.

    Product : Took advantage of the on line deal. Excellent value. Also appreciated the assistance of *personal info removed by Feefo*, Reservations Assistant, after I made an error when making the booking.


    2 weeks ago

    ★★★★★

    All major attractions seen and amazing 24 hour usage. We hoped on and off multiple times over the course of the day and the crew gave amazing live commentary along the way. Crew were courteous and helpful. A great time was had by all in our party - from the 3 year old to the 65 year old! I Would highly recommend it!


    2 weeks ago

    ★★★★★

    The staff were friendly and knowledgeable and we had a lovely day


  • 2 weeks ago

    ★★★★★

    Service rating : Very friendly and professional staff. Excellent service music quality was very good. Food was fresh

    Product : Wonderful way to sightsee. Pleasant experience food was fresh, staff was friendly and professional.


    2 weeks ago

    ★★★★★

    Service rating : Awesome!!!

    Product : I would have given 5 stars, but the desert was not my cup of tea. The main course and drink were second to none. Staff are very polite and the commentary was nice.


    3 weeks ago

    ★★★★★

    Service rating : The Captain was amazing guide

    Product : It was a wonderful afternoon with Citycruise


    3 weeks ago

    ★★★★★

    Service rating : Great staff especially the compare doing the commentary after the food, We all x5 of us really enjoyed it

    Product : Good fun , Good food and tea


    3 weeks ago

    ★★★★

    Service rating : The cruise staffs are nice and helpful!

    Product : It is convenient to purchase online.


    3 weeks ago

    ★★★★★

    Service rating : Easy booking friendly staff well organised

    Product : Great informative cruise enjoyable


  • 3 weeks ago

    ★★★★★

    The tour was lon enough to enjoy Thames and see the most important objectives. The guide gave a lot of background information and kept a really fun atmosphere during the trip. Would totally recommend.


    3 weeks ago

    ★★★★★

    Service rating : The experience was excellent and the crew members commentary was informative and entertaining. And it was good value for the onlineticket cost

    Product : Online ticket purchase excellent value


    3 weeks ago

    ★★★★★

    We had an excellent experience during the cruise the comentator is so funny and we will definitely recommend it to our friends.


    3 weeks ago

    ★★★★★

    Service rating : Excellent deal price on internet. Good fun information by crew. Bit slow between Westminster and Tower Bridge but good after that. Easy access onto boat.

    Product : Good experience at v good price


    3 weeks ago

    ★★★★★

    Service rating : Easy to use and our guide that gave commentary was informative and hilarious. A great way to see London by boat while also getting around the city.

    Product : Great value! The 24 hour hop on/off was very convenient and a fun way to get around London and see the city from a different vantage.


    3 weeks ago

    ★★★★★

    Service rating : Fantastic experience. Sitting outside on the top deck made us feel we could see the whole of London. The live commentary was fascinating, informative and witty - it made the trip. The online prices made it excellent value for a big family. Would highly recommend.

    Product : Excellent! Fantastic experience and great value for money.


  • 2 days ago

    ★★★★★

    The workers made the experience worthwhile as they were entertaining and lighthearted.


  • 3 days ago

    ★★★★

    Service rating : Overall cruise service and guide is good. City cruise was very clean and it was a perfect trip for babies who enjoyed the most

    Product : Value for money. Infant enjoyed the most


  • 3 days ago

    ★★★★★

    slower would be better!


  • 4 days ago

    ★★★★

    Service rating : The trip was very good, very informative, with a knowledgeable 'guide'. Although he explained that he was not a trained guide, his knowledge of the river was fascinating and we learnt a lot. The boat itself was comfortable with enough facilities such as toilets and café.

    A star has been dropped for 2 reasons:- the begging bucket was an off-putter. Especially as it was thrust under your nose! People are more likely to give if it is pointed out that it is available and let them make their own choice. The second point was having all the passengers disembark from one point, could not either end have been used?

    Otherwise, a great trip - have already recommended to friends and will certainly book again next time in London.

    Product : Highly recommended and will definitely buy again.


  • 4 days ago

    ★★★★

    There was an couple of issues, i wouldn't say complaints as I didn't come away annoyed about any if it. 1st there were 5 of us in the party but they had only given sandwiches for 4. I had ordered for vegetarian with no egg as well but still got some egg mayo. They did manage to sort something out even though it wasn't the same amount. Also would be handy to have little speakers around as with people talking you can't hear the captain telling us about the different sites along the way. Even so we had a really lovely afternoon & the staff were very helpful and friendly.


  • 5 days ago

    ★★★★★

    Service rating : well organized service and staff give good information about the locations alongside the river

    Product : good service I would like to try it again


  • 5 days ago

    ★★★★★

    Service rating : Lovely evening cruise - lots of canapés and good music , very relaxing !

    Product : Very relaxing evening and as advertised, good canapés and live music .


  • 5 days ago

    ★★★★★

    Service rating : When I come to England (I live in Switzerland) I like to invite my mother, who lives in London, to a special outing. Last year we went for the first time on your afternoon tea cruise and loved it. So I booked it again this year and it was again really wonderful. I was impressed how amazingly friendly and efficient the staff was. The tea/sandwiches and scones were delicious. What impressed me very much was how efficient a technical problem was solved: we were told that the boat had a "water pump problem". So instead of cancelling the tour, the boat made a little detour to fetch three young "specialists", who fixed the problem while we could enjoy our tea. Very efficient!!



    I definitely have to give you FIVE stars for your City Cruise Service.



    The next time I will visit London, my mother and I will definitely be back and enjoy another of your lovely "Afternoon tea cruises".

    Product : (please see my comment above)


  • 5 days ago

    ★★★★★

    Really, really good.


  • 6 days ago

    ★★★★★

    Service rating : This was the best "touristy" thing we did in London. The commentary was fun- it was informative without being boring. It was a great way to see the city. I would recommend this to anyone coming to London!

    Product : Easy purchase, well worth the money!


  • 6 days ago

    ★★★★

    Service rating : Long line and waiting time, actual cruise was great.

    Product : Easy to do online and to pay.


  • 6 days ago

    ★★

    Service rating : I had my backpack with me since I was sightseeing in London all day and could overhear the pilot talking with someone on the radio about an "Arab looking guy with a beard and backpack" sitting in the front of the boat... I was the only person there at the time. The conversation only escalated as we approached Tower Bridge. Really fun to have people staring at you the whole trip because they think you're going to blow them up. I guess this is how actual Arab people feel these days. I'm a white guy from SoCal... Maybe beards aren't as "in" in the UK as they are here. Don't even get me started on the "all Arabs are terrorists" thing. Being vigilant is one thing, but singling out customers because you don't like how they look is quite another.

    Product : I had my backpack with me since I was sightseeing in London all day and could overhear the pilot talking with someone on the radio about an "Arab looking guy with a beard and backpack" sitting in the front of the boat... I was the only person there at the time. The conversation only escalated as we approached Tower Bridge. Really fun to have people staring at you the whole trip because they think you're going to blow them up. I guess this is how actual Arab people feel these days. I'm a white guy from SoCal... Maybe beards aren't as "in" in the UK as they are here. Don't even get me started on the "all Arabs are terrorists" thing. Being vigilant is one thing, but singling out customers because you don't like how they look is quite another.


  • 6 days ago

    ★★★★

    Good service. Entertaining Commentary


  • 6 days ago

    ★★★★★

    Ja ich würde jederzeit wieder mit City Cruises fahren. Wir waren das erste mal in London und die Fahrt war der ideale opener für unseren Aufenthalt.

    City Cruises : super Service, sehr,sehr freundliches Personal , wundervolle Atmosphäre tolles Ambiente. Leckere Canapés . Einfach London .


  • 6 days ago

    ★★★★★

    Always a nice experience. Highly recommended to everyone that wish to see the city from another perspective.

    Nice in couple but also with all the family (we were 6). Staff very polite and careful, the found a suitable solution for two vegans, simply contact them in advance.


  • 6 days ago

    ★★★★★

    Very organized and good explanations.


  • 7 days ago

    ★★★★

    Service rating : En fin tur og gode historier fra guider.

    Product : Gik nemt og fint. Ingen problemer.


  • 7 days ago

    ★★★★

    Service rating : We enjoyed the commentary as we moved along.

    Product : All we purchased was the ticket. We brought our own refreshments.


  • 7 days ago

    ★★★★★

    Service rating : Great Guide and Experience !

    Product : So Simple and recommendable


  • 1 week ago

    ★★★★★

    Cruise was great and the staff on the boat were knowledgeable, helpful and engaging.



    A great family day out.


  • 1 week ago

    ★★★★★

    Service rating : Entertained us fully, couldn't fault anything. Very pleased with our day.

    Product : Excellent deal for our group


  • 1 week ago

    ★★★★★

    Highly recommend this cruise, great staff and great service through out.


  • 1 week ago

    ★★★

    Service rating : The service was very good but there was a boat race on the day we travelled which closed some of the piers for a period of time. We missed our lunch reservation because of this and feel prior notice of such an event would have benefited all passengers.

    Product : The option of getting on and off the boat at different piers and seeing lots of sights is great but the boat race meant we were limited to what we could achieve on our trip.


  • 1 week ago

    ★★★★★

    Service rating : Very easy from start to finish, professional crew, brilliant

    Product : Great value for money, easy way to get your bearings


  • 1 week ago

    ★★★★★

    Service rating : Very good service; tea was hot and constantly refilled.

    Product : Lovely time on the Thames


  • 1 week ago

    ★★★★

    Service rating : Servizio buono

    Product : Il servizio è stato molto buono e gli orari sono stati rispettati. Buon rapporto qualità-prezzo considerando i prezzi di Londra


  • 1 week ago

    ★★★★★

    Service rating : Beautiful Saturday afternoon,great staff,fantastic food and drinks

    Product : Fantastic time,on a Saturday afternoon


  • 1 week ago

    ★★★★

    Service rating : The prices of the food behind the bad were ridiculous but in general it was a nice and relaxing experience

    Product : It was a nice and romantic experience


  • 1 week ago

    ★★★★★

    The crew was excellent


  • 1 week ago

    ★★★★★

    Service rating : Booked this on line was really easy and enjoyed the cruises very much . We went from Westminster to the tower and then onto Greenwich. The crew did a commentary which gave you some historic information and points of interest they were both very knowledgeable and pleasant.

    Product : Very enjoyable cruise , enables you to see the sights from a different angle. There was a commentary that was informative regarding historical information and points of interest by the cruise staff that were very knowledgeable.


  • 1 week ago

    ★★★★★

    I would definitely recommend this treat and use them again ourselves

    Good value, excellent way to see the sights, being hop on hop off. Crew were entertaining as well as informative and helpful


  • 1 week ago

    ★★★★★

    Superb trip from the London Eye to the Tower, with the most excellent commentary by a member of the crew


  • 1 week ago

    ★★★★★

    Service rating : Well organized and value for money(£10 romaer). Please get back the deal.

    Product : £10 deal was perfect for my family.


  • 1 week ago

    ★★★★

    Service rating : Prompt service . Friendly staff

    Product : We were given this as a present


  • 1 week ago

    ★★★★★

    Service rating : Very good

    Product : I was happy with the purchase. I recommend


  • 1 week ago

    ★★★★

    Very helpful the waiter helped make the night a memorable experience.


  • 1 week ago

    ★★★★

    Loved it, felt a bit like a holiday inn restaurant room but the food was amazing as was the service


  • 1 week ago

    ★★★★★

    Service rating : Everything was so well organised and really simple to get onto the boat. Plenty of leg room and an incredible vista when sat out on the deck. Ask for the personal commentary by one of the crew. Spoken in a real London accent. 5 stars all round. By the way go to Greenwich and the Cutty Sark

    Product : Very simple online booking


  • 1 week ago

    ★★★★★

    Service rating : Excellent service - great food and drink - wonderful caring staff - great boat and experience - one to remember

    Product : Great value for money - worth every penny


  • 1 week ago

    ★★★★★

    Service rating : Attentive service but not intrusive.

    Product : Very good price for whole experience of show, meal and London by night.


  • 1 week ago

    ★★★★★

    Service rating : Fantastic, loved it

    Product : Fantastic, lovely staff and boat


  • 1 week ago

    ★★★★

    very good


  • 1 week ago

    ★★★★★

    Service rating : Staff were very welcoming, was escorted to our seats, tea and cake were very nice and plentiful

    Product : Afternoon tea was very nice, tea and cake were very plentiful


  • 1 week ago

    ★★★

    Service rating : This was bought for us as a wedding present, cruise on the Thames with canapés, they piled us all onto this boat and because it was raining there were not enough seats for everyone!!! canapés were very far and few between, make sure you have a meal before you board. Drinks were expensive.... Positive side the view was amazing and they had a guy singing with his guitar .. he was very talented... Staff did try to help but found us a seat once people headed for the top deck...

    Product : This was a wedding present.


  • 1 week ago

    ★★★★★

    Service rating : City Cruises was really easy to book and the website was easy to navigate, even on a mobile device. On the dock, the employees were very helpful, and the waitstaff on the boat was delightful.

    Product : The location was great and the ship was really comfortable. It was supposed to be stormy the night I went so I appreciated the indoor sections that still allowed us to see everything. We got lucky and the rain was on and off so we went to the front and back of the boat on the decks, which was lovely. The woman who sang was incredible and so much fun. I liked the free champagne and canapes, though the canapes were a little odd. We passed everything on the waterfront which made for phenomenal photos.


  • 1 week ago

    ★★★★★

    Wonderful way to view much of the heart of London.


  • 1 week ago

    ★★★★★

    Loved the ride from Westminster pier to Tower Bridge and appreciated the audio commentary to identify key sights on either banks.


  • 1 week ago

    ★★★★★

    Mi familia y yo, lo pasamos muy bien. Fue un rato muy agradable, viendo la puesta de sol, y luego de noche. Los canapés pasaban muy a menudo y estaban muy ricos, más de lo que esperaba. Lo recomiendo mucho.


  • 1 week ago

    ★★★★

    Service rating : Excellent service by the staff. Only point to note is that commentary done on the places were too fast, we got lost about half way through.

    Product : Great service. What could improve is the commentary which was fast and one big blur since we had to turn our heads both left and right simultaneously.


  • 1 week ago

    ★★★★★

    Service rating : Everything from start to finish was superb. The food was delightful as we're the staff. Considering it was London the drinks were good value and good quality. Entertainment was good. No hesitation in recommending City Cruises.

    Product : Excellent value for money food was amazing tasty and plenty of it. Entertainment was good, he looked, moved and spoke like Elvis.


  • 1 week ago

    ★★★★★

    Service rating : Good cruise, poor selection of vegetarian appetizers.

    Product : Good way to see London. Recommended


  • 1 week ago

    ★★★★★

    Service rating : They were very welcoming when we went on board. Service was good ,very friendly. Nothing' was a problem. Would recommend to friends. Food was excellent. This is the 3rd time we have used City Cruises and would use them again.

    Product : Excellent . Food was good. Good value for money


  • 1 week ago

    ★★★★★

    polite, helpful, on time, good commentary, smiley


  • 1 week ago

    ★★★★★

    Service rating : Great service and commentary and very helpful.

    Product : Good value for money, quick service and very helpful.


  • 1 week ago

    ★★★

    Service rating : The cruise was good and convenient for tourist drop offs.



    The performance of asking if all the passengers would like a personal commentary or a tape of the cruise each trip was annoying.



    - however the commentaries were good and well delivered - well rewarded too as all passengers were somewhat intimidated by having an ice bucket rattled in front of them as they disembarked!

    Product : Did what it said on the tin!


  • 1 week ago

    ★★★★★

    Service rating : Yes very nice afternoon and amusing commentary and a very unrushed and unhurried trip - worth the money and the sights are great. Good facilities to enjoy the sunshine or stay out of the rain.

    Product : Good value. Will take family again.


  • 1 week ago

    ★★★★★

    Excellent service. As my companion is disabled, we were fast tracked very courteously by the staff to the London Eye and cruise boats. Much appreciated!


  • 1 week ago

    ★★★★★

    Service rating : My girls and I loved the experience on the cruise, the london eye and the 4D short clip. What a beautiful way to view the city of London. The whole package was well worth it.

    Product : Awesome! Great customer service, I had my eticket, no hassles, no long queues. It was an amazing experience.


  • 1 week ago

    ★★★★★

    Everything from start to finish.was excellent Staff were professional and friendly and helped to make our experience thoroughly enjoyable


  • 1 week ago

    ★★★★★

    Service rating : All the staff were pleasant, helpful and cheerful. The boats were clean and punctual with the commentary given by a crew member being very informative and humorous.

    Product : Reasonably priced for a family of two adults and two children.


  • 1 week ago

    ★★★★★

    Service rating : Great commentary and quick and efficient way to see a lot of London, thank you!!

    Product : Efficient and easy to use website


  • 1 week ago

    ★★★★★

    Service rating : Well organised and enjoyable experience. All staff lovely to deal with.

    Product : Very enjoyable and good value for money.


  • 1 week ago

    ★★★★★

    Service rating : brilliant

    Product : brilliant service and very well organized


  • 1 week ago

    ★★★★

    Had a really good cruise down the river well worth doing if your in London , great experience and the guys who do the commentary are excellent with there knowledge and banter


  • 1 week ago

    ★★★★

    Service rating : The narration by the crew was excellent but the pre recorded audio on the the return from Grenwich to tower was appalling and had nothing to do with the trip

    Product : Had to queue for the Cutty Sark ticket only to find that it was only a voucher which had to be exchanged at Cutty Sark. Probably would by the two seperately next time


  • 1 week ago

    ★★★★★

    Very funny guide. Thoroughly enjoyed it. Good price too


  • 1 week ago

    ★★★★

    Commentary was very interesting and humorous .


  • 1 week ago

    ★★★★★

    It was a really interesting tour, the staff was very kind and the service was very good. I would pay again for this tour.


  • 1 week ago

    ★★★★★

    Thoroughly enjoyed the trip.


  • 1 week ago

    ★★

    Service rating : The food and service was good but there was no commentary on what we were seeing until halfway through the cruise when they turned on the recording it was of poor quality and very low volume. Also did not go to the houses of Parliament but stopped short when for less than 5mins they could have shown this impressive site.

    Product : The food and service was good but there was no commentary on what we were seeing until halfway through the cruise when they turned on the recording it was of poor quality and very low volume. Also did not go to the houses of Parliament but stopped short when for less than 5mins they could have shown this impressive site.


  • 1 week ago

    ★★★★★

    Service rating : It was a short one way trip from Tower of London to Westminster. The weather was lovely and although there was a delay because of a boat race, there was a genuine apology and the staff got us all on board with calm efficiency. I particularly liked the commentary and the humour which underscored some very interesting facts. I live in London and have done since 2003 but whenever I have family and friends visit me and I want to spoil them, a trip on the Thames is a must and so far, City Cruises haven't disappoint. Long may it continue

    Product : Good value for money xxxx


  • 1 week ago

    ★★★★★

    Service rating : Excellent service and crew - the live commentary was particularly welcome and so much better than the "canned" option!

    Product : Good value for money, thanks


  • 1 week ago

    ★★★★

    Service rating : Very good service

    Product : Very good. Highly recommended


  • 1 week ago

    ★★★★★

    Service rating : Service impeccable

    Product : Bon Rapport / qualité prix.


  • 1 week ago

    ★★★

    Our server's primary language was not English. She was very difficult to understand, and in addition she spoke fast, was intolerant of our needing her to repeat herself, and we ended up being talked out of a part of our meal, without knowing until it was too late.


  • 1 week ago

    ★★★★★

    Service rating : Great value, staff very knowledgeable and commentary. Great way to see another side of London

    Product : Great value and way to see London


  • 1 week ago

    ★★★★★

    Service rating : Excellent

    Product : Good service, able to hop on and off easily.


  • 1 week ago

    ★★★★★

    Service rating : Wonderful experience. Staff were fantastic. My little boy fell over and they were excellent with him. Smooth ride, knowledgeable and friendly commentary, not too high brow. Loved it.

    Product : Good value for money. Enjoyed it more than the London Eye. Would do it again.


  • 1 week ago

    ★★★★★

    Really enjoyed the day with lovely iconic views and being able to hop on and off the ferry was a bonus, staff were very friendly and helpful


  • 1 week ago

    ★★★★★

    Service rating : This was an excellent service from start to finish! Fun cruise enjoying London's glorious sights, delicious meal and the Elvis entertainment was superb! I would love to do it all over again! I wouldn't hesitate to book a City Cruise again.

    Product : Fantastic evening! I had the best night! Delicious food; Elvis was superb and it had the amazing backdrop of London by night.

    I would 100% book this cruise again!


  • 1 week ago

    ★★★★★

    Service rating : wonderfull!!!

    amazing jazz music!!

    Product : awsome!!

    great jazz music!!


  • 1 week ago

    Sorry to say but Very poor Customer Service plus Not Care about Time punctuality. My Boarding time is 18:30 PM.No one Care to Inform about Delay...Cruises board at 18:46 PM.

    And Finished your fixed time 20:30.



    U have to Componsate our time.Have to finish around 20:46 PM. As Per your policy 2 hours Ride.



    I have Elder parents with me.other elder passengers as well.U must taken care and Respect their Age.Keep your staff more Attentive.



    If u start late then Finish also late.we paid full Ticket. That's not Fair Enough.



    I don't prefer anybody to go with your cruises.Specially Elderly persons.


  • 1 week ago

    ★★★★★

    First rate from start to finish. Easy book at a good price and commentary from boat staff was very enjoyable


  • 1 week ago

    ★★★★★

    Service rating : City Cruises made our wonderful day out in London fantastic! The commentary was very informative and interesting. I would highly recommend and Will definitely be doing again.

    Product : Fantastic service! Will be doing it again.


  • 1 week ago

    ★★★★

    Service rating : スタッフは親切で、やさしく、踊るなど、活発でした。。

    Product : 全体は良かった。夜景はきれい、食事は高級感があり、味は微妙でした。


  • 1 week ago

    ★★★★★

    Service rating : enjoyable commentary along the river

    Product : good flexibility and great commentary along the way


  • 1 week ago

    ★★★★★

    Service rating : Excellent

    Product : Great tour, really easy to book online and saved quite a bit doin so


  • 1 week ago

    ★★★★★

    Although it was sometimes difficult to hear the commentary, my husband and I had a fantastic experience exploring London from a different perspective.


  • 1 week ago

    ★★★★★

    Service rating : You did well and I recommend

    Product : Because excellent service


  • 1 week ago

    ★★★★★

    Service rating : This was a truly enjoyable and relaxing experience and a great way to cruise the Thames and see the sights. My only suggestion is to provide a warm cloth at the tables for people to wipe their hands . To get aboard the boat, you have to touch handrails, etc and since the tea cruise offers many finger sandwiches, it would be great to have clean hands !!

    Product : Great food, attentive service, beverages and view. Very relaxing.

    Enjoyed every minute.


  • 1 week ago

    ★★★★★

    Service rating : I recommend this boat service because A) the snacks available on board were decent and plentiful B) the boat was very comfortable and swift and well looked-after, C) the journey was precisely on time, and D) the two hosts/ guides were informative, good-humoured, clear, engaging, genuinely interesting

    Product : I said it all in my positive review of my customer experience. All good


  • 1 week ago

    ★★★★★

    We had a great night the staff were friendly and helpful they made us feel welcome.

    The entertainment was also good.Thank you for a perfect night I will be booking with you again.


  • 1 week ago

    ★★★★★

    My wife is disabled and they gave her great service.


  • 1 week ago

    ★★★★★

    Pretty landscape view. Good explanation. Drinks on board


  • 1 week ago

    ★★★

    Service rating : The tour on the Thames was lovely, tea and coffee were fine but the food wasn't very good specially the sandwiches, scones were so dry, the pastries were ok.

    Product : The food wasn't very good


  • 1 week ago

    ★★★★★

    Service rating : Very nice experience and family enjoyed it

    Product : Excellent and highly recommended


  • 1 week ago

    ★★★★

    A lovely cruise, good service but more gluten free food options would have been appreciated.


  • 1 week ago

    ★★★

    The cruise started late but no information was given to us as to what was going on. The canapés were soggy.


  • 1 week ago

    ★★★★★

    Totally something someone should do when visiting London. The staff is so polite and welcoming. Loved the comments about the city. Such a funny man.


  • 1 week ago

    ★★★★★

    Service rating : Everything was perfect from the start to the finish of the boat what a lovely time and night we have with my friends we will definitely do it again well done to you City cruise worth paying the money we have paid it was worth it

    Product : Perfect everything will definitely do again


  • 1 week ago

    ★★★★★

    Service rating : Loved the commentary by the staff. Very informative.

    Product : Very interesting and informative.


  • 1 week ago

    ★★★

    Service rating : When we got there we waited at our point. No one came to get us. We could have missed the boat.



    On board there wasn't enough seats tables for everyone as it was raining.



    Staff were ok.

    Product : Clean and tidy but not enough seats or tables downstairs for when it rains.


  • 1 week ago

    ★★★★★

    This was a nice little extra during our London weekend. The young staff on the boat were great and the whole trip was organised really well. The food was also lovely. Its quite a long walk from the embankment to the Tower pick up point so allow a bit of extra time if you plan is to walk there. Overall we loved it. Thank you


  • 1 week ago

    ★★★★★

    Service rating : Employees on the cruise and the commentary was very nice.

    Product : The tea service was only average. There was no selection of teas, only tea or coffee. Also, the sandwiches just didn't taste that great.


  • 1 week ago

    ★★★★★

    Service rating : Ran on time. Efficient crew and entertaining commentary. Loved every minute!

    Product : Loved the commentary and the boat itself was well maintained with good facilities.


  • 1 week ago

    ★★★★★

    Service rating : Very enjoyable return trip to Greenwich from the London Eye especially aided by the commentary by one of the crew on the return trip. Having not been down river for many years I was impressed how much the building have altered.

    As a kid I used to watch the barges carrying cargo up and down all day. Great day with my grandchildren, shame about the weather on the day.

    Product : Took advantage of the on line deal. Excellent value. Also appreciated the assistance of *personal info removed by Feefo*, Reservations Assistant, after I made an error when making the booking.


  • 2 weeks ago

    ★★★★★

    All major attractions seen and amazing 24 hour usage. We hoped on and off multiple times over the course of the day and the crew gave amazing live commentary along the way. Crew were courteous and helpful. A great time was had by all in our party - from the 3 year old to the 65 year old! I Would highly recommend it!


  • 2 weeks ago

    ★★★★★

    The staff were friendly and knowledgeable and we had a lovely day


  • 2 weeks ago

    ★★★★★

    Service rating : Very friendly and professional staff. Excellent service music quality was very good. Food was fresh

    Product : Wonderful way to sightsee. Pleasant experience food was fresh, staff was friendly and professional.


  • 2 weeks ago

    ★★★★★

    Service rating : Awesome!!!

    Product : I would have given 5 stars, but the desert was not my cup of tea. The main course and drink were second to none. Staff are very polite and the commentary was nice.


  • 3 weeks ago

    ★★★★★

    Service rating : The Captain was amazing guide

    Product : It was a wonderful afternoon with Citycruise


  • 3 weeks ago

    ★★★★★

    Service rating : Great staff especially the compare doing the commentary after the food, We all x5 of us really enjoyed it

    Product : Good fun , Good food and tea


  • 3 weeks ago

    ★★★★

    Service rating : The cruise staffs are nice and helpful!

    Product : It is convenient to purchase online.


  • 3 weeks ago

    ★★★★★

    Service rating : Easy booking friendly staff well organised

    Product : Great informative cruise enjoyable


  • 3 weeks ago

    ★★★★★

    The tour was lon enough to enjoy Thames and see the most important objectives. The guide gave a lot of background information and kept a really fun atmosphere during the trip. Would totally recommend.


  • 3 weeks ago

    ★★★★★

    Service rating : The experience was excellent and the crew members commentary was informative and entertaining. And it was good value for the onlineticket cost

    Product : Online ticket purchase excellent value


  • 3 weeks ago

    ★★★★★

    We had an excellent experience during the cruise the comentator is so funny and we will definitely recommend it to our friends.


  • 3 weeks ago

    ★★★★★

    Service rating : Excellent deal price on internet. Good fun information by crew. Bit slow between Westminster and Tower Bridge but good after that. Easy access onto boat.

    Product : Good experience at v good price


  • 3 weeks ago

    ★★★★★

    Service rating : Easy to use and our guide that gave commentary was informative and hilarious. A great way to see London by boat while also getting around the city.

    Product : Great value! The 24 hour hop on/off was very convenient and a fun way to get around London and see the city from a different vantage.


  • 3 weeks ago

    ★★★★★

    Service rating : Fantastic experience. Sitting outside on the top deck made us feel we could see the whole of London. The live commentary was fascinating, informative and witty - it made the trip. The online prices made it excellent value for a big family. Would highly recommend.

    Product : Excellent! Fantastic experience and great value for money.

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