• Meet Shrek and his friends

  • Join Donkey's on his 4D flying bus to far far away

 

Combine a river cruise with a visit to the kingdom of Far Far Away. Enjoy a madcap Shrek adventure where amazing DreamWorks animation and captivating story-telling await.

The adventure begins when you board a magical 4D ‘DreamWorks Tours’ bus. With Donkey as your mischievous tour guide, calamity, chaos and endless fun are the name of the game.
Be part of the 10 live fairy-tale themed shows where you can visit Shrek’s swamp, find your fortune in the crystal ball, get lost in the Mirror maze and reveal your inner Ogre when needed!
 
During your adventure you’ll meet many characters (princesses and donkeys included), but as in all fairy tales you may also encounter a witch or two, which some of the younger audience may find scary!

Your ticket includes:

  • Hop-on Hop-off all day sightseeing cruise ticket
  • Entrance to Shrek's Adventure! London

 

Please note: Whilst there’s no age limit, Shrek's Adventure! London is recommended for children aged 6-12 (and for those younger knights and princesses feeling especially brave).

BOOK YOUR TICKET

Please complete all fields. Children must be accompanied

Package details

Opening Times

Sunday – Friday: 10am – 4pm
Except: Thursday: 11am – 5pm
Saturday: 10am – 6pm


Last entry is one hour before closing.

Closed on Christmas Day. 

Please check Shrek’s Adventure! London opening times prior to arrival. These times are a general guide only and times may vary depending on seasonality and special events. 

Recommended visit time:  This OGRE SIZED experience lasts for approximately 75 minutes.

Ticket Prices - Shrek's Adventure! London & River Cruise

 
 
Online Price From
 
Adult (16+) from
£38.60
 
Child (3-15) from
£28.80
 
Student** (16-25) from
£38.60
 
Senior** (60+) from
£38.60
 
Infant (0-2)
£0.00
 

**ID required for Student and Senior tickets.
 
Shrek’s Adventure! London ticket is valid for single entry use within 48 hours of issue date.

All children aged 15 years and below must be accompanied by an adult 18+.

Please note: Attraction tickets must first be collected from Westminster Pier (SW1A 2JH), Tower Pier (EC3N 4DT) or Greenwich Pier (SE10 9HT). You will not be able to enter the attraction without your tickets!

Sightseeing Timetable

Sightseeing cruises depart every 40 minutes from piers at Westminster, London Eye, Bankside, Tower and Greenwich.

11:50D 13:10D 14:20D 15:40D 16:50D*
11:50 14:20 15:40 16:50
11:50D 13:10 14:20D 15:40D 16:50D
11:50D 13:10D 14:20D
10:30 11:10 11:50 12:30 13:10 13:50 14:30 15:10B 15:50B*16:30A*17:10C*17:50C*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:30 11:10 11:50 12:30 13:10 13:50B 14:30B 15:10A 15:50*16:30*17:10C*17:50C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10 16:50B 17:30B 18:10*18:50C*19:30C*
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30C 16:10C
13:50
10:10 10:50 11:30 12:10 12:50 13:30 14:10 14:50 15:30 16:10C 16:50C
10:00 10:40 11:15 11:55 12:35 13:15 13:55 14:35 15:15 15:55 16:35 17:15 17:55C 18:35C
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
12:40 15:10C 16:20C
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20 16:00 16:40B 17:20B 18:00B 18:40C*19:20C*
10:00 10:40 11:20 12:00 12:40 13:20 14:00 14:40 15:20C 16:00C

* No return service available. 

 

A: Return services runs only in high summer: 1st July to 24th September 2017. 

B: Return services runs only in spring, summer and autumn 1st April to 29th October 2017. 

C: Extra services for spring to autumn: 1st April to 29th October 2017.

D: Please be advised if you wish to travel to Tower Pier, London Eye and Greenwich pier you will need to change boats. 


Actual times may vary depending upon the state of the tide and other river traffic. Always check with City Cruises staff for any changes to advertised services. 

Independent reviews by feefo
Shrek's Adventure! London & River Cruise

  • 2 hours ago

    ★★★★

    Service rating : yes, will recommend them.

    Product : purchased online, the procedure was very simple and convenient


    2 days ago

    ★★★★

    Service rating : The tour left right on time. The cakes, tea and food was nice.

    Product : Was able to add a additional person within 24 hours, account rep contacted me within 20 minutes to get it done.


    3 days ago

    ★★★★

    Service rating : We had a pleasant trip along the Thames, we were particularly pleased with the politeness of the crew and the personalised talk delivered by the crew.

    Product : Purchased a tea and some snack, reasonably priced.


    4 days ago

    ★★★★★

    Everything went smoothly and food was very nice.


    4 days ago

    ★★★★

    Service rating : Buen servicio, ágil, amables, guía ameno (no con grabación), etc.

    Product : Muy interesante, algo de filas para entrar a las diferentes atracciones (joyas de la corona), pero avanza rápido y vale la pena.


    4 days ago

    Service rating : rubbish

    Product : would not use again - pick up/drop off was not as advertised. beware if you are planning on relying on the boat dropping you off at the correct port - ruined my plans


  • 4 days ago

    ★★★★★

    Service rating : Well organised, nice afternoon tea cruising the Thames on a nice sunny day. Staff were very attentive and everything ran to schedule.

    Product : Nice afternoon tea, varied selection and the tea and coffee kept coming all afternoon.


    4 days ago

    ★★★★★

    Service rating : All very pleasant. Atmosphere, service, food all excellent. Our 8 year old danced until the end; the highlight of our visit to London.

    Product : Good value for money, but you could offer a small discount for younger children, particularly as they do not drink the wine.


    4 days ago

    ★★★★

    Service rating : Easy check-in, good service and enjoyable tour of Thames

    Product : Good value for money and nice change from sitting in traffic


    5 days ago

    ★★★★

    Cheerful friendly staff

    Commentary on London with humour

    Good timekeeping

    Clear instructions


    5 days ago

    ★★★★

    Service rating : Personnel sympathique, commentaires intéressants, tarifs avantageux par internet. Attention, un peu compliqué lorsque l'on est français et non coutumiers de ce mode de transport.

    Product : Bon rapport qualité prix.


    5 days ago

    ★★★★★

    lovely food, perfect setting...


  • 5 days ago

    ★★★★★

    We had a great time, the cruise has been really nice, interesting and fun thanks to the crew member who made the comments all along the way.


    5 days ago

    ★★★★

    Service rating : All right

    Product : Sandwiches weren't great, everything was just mediocre


    6 days ago

    ★★★★★

    Service rating : Ships clean, on time, shore staff and crews extremely helpful and very pleasant, loved the commentary by crew

    Thank you for a lovely day,

    Product : Used an offer great value will do it again


    6 days ago

    ★★★★

    Service rating : Good but a bot chaotic at the start

    Product : Good commentry and welcome


    7 days ago

    Service rating : We bought sightseeing passes for the day to hop on and off the boats when we arrived to the bank side pier there were no boats for 1.5 hours even though they were on the timetable the man at the desk was very frustrated and said the service is rubbish most of the boats are regularly cancelled because the captain throw sickies all the time and suggested we walk to tower pier. We had a small child with us and another walk was not going to work as he needed lunch. Rather than a nice boat ride and lunch we had to go to pizza express.

    Product : Most boats were cancelled and we didn't even get on. Very disappointing.


    7 days ago

    ★★★★★

    Service rating : Hop-on service to various spots along the Thames made seeing the sights very easy, but highly rated due to the great commentary from the captains - perfect dry and ironic British wit that we were laughing about days later. ("And in this area we have a rather uninteresting section of the Thames...")

    Product : Purchased tickets online before trip and very easy to use there.


  • 1 week ago

    ★★★★★

    Service rating : The commentary helped a lot to provide context to the sites.

    Product : The website navigation was helpful


    1 week ago

    ★★★

    Service rating : The staff were friendly, the boat looked aesthetically pleasing and there was a relaxed vibe on the boat, especially with the musician. However, the getting on board aspect was a shambles. The staff did not know what to do and took us to two different queues, then looked at each other to question if that was the right queue. Please make this smoother for other customers

    Product : it is okay value for money, but you should increase the price, so that the canapes and drinks taste nicer


    1 week ago

    ★★★★★

    Excellent


    1 week ago

    ★★★★★

    whole experience was lovely - lovely sandwiches and cakes -would do it again!!!!


    1 week ago

    ★★★★

    Service rating : The afternoon tea was delicious and plenty of tea/coffee refills offered. The only negative comment is that we could not hear the tour guide commentary due to the noise levels from other passengers so we missed out on hearing about some of the landmarks that were pointed out. That aside the whole experience was very pleasurable and one that we would choose to do again.

    Product : Delicious 😋 and would definitely recommend and would certainly do it again!


    1 week ago

    ★★★★★

    Service rating : A great cruise, plenty of seating on top and below .Happy approachable staff (we were late but it was ok to catch the next departure.) Great commentary given with knowledge and wit . Highly recommended.

    Product : Great value cruise with good choices of start/finished points


  • 1 week ago

    ★★★★★

    Service rating : Very interesting live talk. Clear and with some humour. Better than a recorded talk.

    Product : As in number 1. Clear interesting talk pointing out to rest attractions bordering theThamessage with some history.


    1 week ago

    ★★★★★

    service is good

    cruise is also good


    1 week ago

    ★★★★★

    Very nice!


    1 week ago

    ★★★★★

    Service rating : Really enjoyed it, especially the live commentary which was informative and entertaining. Found it hard on the Internet to find out how long the journey would take, which was important as we were going on to the theatre. Excellent experience, thank you.

    Product : The 'select a photo/video file' from the camera roll doesn't work on an iPhone. Shame as I had some good pics and videos clips.


    1 week ago

    ★★★★

    Lovely atmosphere, good service, nice selection of afternoon tea snacks. Good trip!


    1 week ago

    ★★★★★

    Service rating : An informative cruise, led by a guy who made it funny

    Product : Saw a lot of good sights, for a decent price and duration was good


  • 1 week ago

    ★★★

    Service rating : The boat trip was fabulous.

    The food was just okay, the scones were very dry, and the jam & cream portions were tiny.

    Product : Very ordinary, scones far too dry


    1 week ago

    ★★★★

    Would of liked to have sat by the window starters were already on the table before we boarded and was late departing but overall excellent night


    1 week ago

    ★★★★★

    Service rating : Accueil et service , professionnel et tres chaleureux 😀

    Product : Possibilité de réserver en ligne qq heures avant le depart !


    1 week ago

    ★★★★★

    Service rating : Food excellent, staff very accomodating and polite. A good way to see some of the sights in London.

    Product : ............................................................


    1 week ago

    ★★★★

    Professional staff, felt relaxed and safe. Lively and enthusiastic commentary which was interesting. Helpful staff with elderly passengers who had mobility issues. £10 24 hour rover ticket from Bankside was great value.


    1 week ago

    ★★★★★

    Service rating : Great care was taken to ensure customers were boarded and alighted safely, Commentary was fun and informative.

    Request for donations fair, but holding a large bucket in front of you as you left the boat seemed a little harsh.

    If I have any real criticism, it is that I was seasick on the way back to Tower Pier.

    Product : No purchases 111111111111111


  • 1 week ago

    ★★★★★

    We loved the whole experience, our second visit in two years!


    1 week ago

    ★★★★★

    Service rating : Guter Service

    Product : Gute Sicht

    Bis nächstes Mal


    1 week ago

    ★★★★★

    Service rating : Good value for money and great for kids too

    Product : Good value for money and great for kids too


    1 week ago

    ★★★★

    First trip was awesome. A modern boat, a splendid captain who commented the views in a fun style, not the usual tape. Return from Greenwich was not so good: an old boat, crowded, some rain inside, not so clean.


    1 week ago

    ★★★★

    Service rating : Very good overall, however it is difficult to book a hop on hop off online as that is what I clicked but when we got there we were told it was not hope on/off, so we had to go back to the queue and the girl there told us we had to pay £8 / person. I told her that we were told it was a top up and as the difference was £2/person I was happy to pay that but no more, she said she was sorry but she couldn't do anything. I told her this was actually unethical and it should be easier to buy these online, it says clearly online is cheaper on your website and actually it said the hop on/off were £10 so I really don't know why I had to pay more at all. She ended up changing our tickets to hop on/off but I really don't think it should have been that difficult or I should have had to queue again or be charged an additional £24, when the actual price difference was £6. Maybe your system should be changed to allow this.

    Product : Please see above, see above


    1 week ago

    ★★★★★

    excellent


  • 1 week ago

    ★★★★

    It was nice and simple


    1 week ago

    ★★★★★

    Rover ticket of great value. Enjoyed beautiful views of London as well as funny tour guides. Queues weren't as long as feared. Convenient. I would go again.


    1 week ago

    ★★★

    Service rating : This didn't feel special at all. Horrid white thick crockery, no table cloth or table decorations, only tea or coffee to drink. I had to ask three times for hot water and cold water was never offered at all. There were children running around between the tables playing tick games. A well behaved child policy would be helpful. The sandwiches and cakes were nice but the scones were inedible they were so hard. Very disappointing considering the cost.

    Product : No attention to detail and over priced


    1 week ago

    ★★★★★

    Service rating : everybody was very helpful, and helped me on and off the boat

    we really enjoyed the trip, and the on board commentary was good

    we will be using city cruises again soon

    Product : we enjoyed our visit to the cutty Sark and so did my gradaughter


    1 week ago

    ★★★★★

    Underbart att se London från vattnet. Bra service!


    1 week ago

    ★★★★

    Service rating : The service was good. The guide was funny and engaging.

    Product : it was a short trip but good value for money.


  • 1 week ago

    ★★★★★

    Service rating : Ticket purchase was easy, we received confirmation emails and also email about possible disruption to service owing to a large event. The staff were all very friendly, knowledgeable and professional and the price was perfect.

    Product : Good price, friendly professional staff


    1 week ago

    ★★★★★

    Die Themsefahrt war eine wunderbare Idee. London aus einem anderen Blickwinkel zu sehen, war eine Bereicherung.

    Am besten jedoch waren die jungen Skipper, die auf eine lustige Art und Weise die Sehenswürdigkeiten links und rechts von uns kommentiert haben. Wir haben viel gelacht.

    Die Tickets online zu kaufen, war eine Leichtigkeit. Der gesamte Ablauf vor Ort war ein Spiel. Sämtliche Mitarbeiter vor Ort, am Pier und auf den Booten waren ausnahmslos freundlich und hilfsbereit.

    Viel Spaß allen, die sich für diese Fahrt entscheiden!


    1 week ago

    ★★★★

    Service rating : Very good we enjoyed it

    Product : Very good experience .....


    1 week ago

    ★★★

    Service rating : I was expecting more of a commentary.

    Product : Commentary was limited. Didn't hear much about the sights.


    1 week ago

    ★★★★★

    Service rating : The service was excellent

    Product : Excellent experience throughout my trip


    1 week ago

    ★★★★

    Nice experience,staff were excellent both efficient and friendly. The main course was lovely but for me the dessert was to sweet. The only small criticism was we didn't know the menu beforehand.


  • 1 week ago

    ★★★★★

    Service rating : Hi,



    Excellent value for money. The only thing I did not like much was the speaker/sound quality. I understand that there is lot of wind on the upper deck where we sat and I could not clearly understand what the Guide was mentioning over the speaker/mic all the time. I suggest placing small water proof/ wirelessspeakers all around the upper deck to ensure at all times we can hear the commentary better.

    Product : Wonderful experience, every visitor should experience this.


    1 week ago

    ★★★★

    Service rating : Bra service, helt ok afternoon tea. Guidningen var bra.

    Product : Bra service och bra utbud av afternoon tea!


    1 week ago

    ★★★★

    Really good evening. The waiting staff were very polite,efficient and friendly.think you are missing a trick, on the table mats for evening cruises you could print a basic map of places of interest along the Thames so tourists can relate to where they are along the route


    1 week ago

    ★★★★

    Service rating : Enjoyable meal and good service. Have done this cruise a couple of times and also given it as a present for a family member. Would do it again!

    Product : Good service and food. Would do it again.


    1 week ago

    ★★

    Service rating : Hi, I recently purchased the Bankside pier promotional tickets which I did after speaking to your call centre. I was advised over the phone that the promotion is valid only if I start my journey from Bankside pier only.



    Fair enough, I purchased the ticket and on the day, I had to walk all the way from London Bridge to Bankside pier. This would not be a challenge, if I had not the company of an elderly lady, my wife, my toddler child, and a baby.



    Obviously, we just missed the 11:50 cruise ( apparently the first one of the day from this pier) since struggling to find our way, with no signs helping the cause.



    What was more frustrating, is that upon arrival, the ticket office advised that it was not mandatory to use/ start the journey from Bankside pier. I could have used the online ticket from any other pier.



    This was an ordeal, which resulted us in not enjoying the ride at all. It was so bad, that we got off at Westminster and came back home.



    Don't think it was fair to misscommunicate about the the promotion resulting in inconvenience to others.

    Product : Read review, nothing else to add.


    1 week ago

    ★★★★

    Ansprechender Guide


  • 1 week ago

    ★★★★★

    Service rating : very clean boats and great service

    Product : Great staff and comfortable boats


    1 week ago

    ★★★★

    Service rating : A very educational city boat cruise. Gathered new info. about some landmarks never knew before. Had a lovely time especially spending the time with my family.

    Product : The price could have been a little lower.


    1 week ago

    ★★★★★

    Service rating : Lovely cruise from Greenwich to Westminster and back. Great commentary from the crew, really enjoyed our day out and looking forward to next time.

    Product : Easy to book online and fabulous crew and sites into London where fantastic!


    1 week ago

    ★★★★★

    Service rating : Very good indeed. despite the fact we did not mention we had an infant coming when booking, the staff were able to cater for us admirably.



    is there a lost property office I could approach? I think we left a baseball cap on board.

    Product : The sandwiches were plentiful and the scones delicious


    1 week ago

    ★★★★★

    Not too busy, good service, nice choice of music. Left on time. Boat clean and comfortable. Great for a date!


    1 week ago

    ★★

    The sandwiches are fine, no dry bread and the fillings had flavour but the scones were awful, obviously bought but certainly not fresh or even that days, dry as a bone, plus i would have preferred my own pot of tea at the table rather than bein topped up but i think that was just a personal thing, it was fresh and hot and my cup was kept full.


  • 1 week ago

    The first time I booked I had a great experience that's why I booked last time. Last time though, I have booked return tickets from Westminster to bankside for my parents and myself. We've been told the cruise for bankside has been cancelled when we got there only, so we had to go until tower bridge and return (for the same price, no discount). On the boat I've asked again whether we could go at least until Greenwich and come back, by changing the boat at tower bridge. I was told we could do so. Once reached tower bridge and talked with the staff there (2 different people) instead of advising us to take the boat going to Greenwich they made us get the boat going back to Westminster; they wouldn't even listen to what I was saying, they only looked at the tickets... awful customer service when compared to the previous time. While after the first time I was advising everyone (I work in a hotel as a receptionist)to use city cruises from this one on I've stopped doing that. Very sorry and disappointed...


    1 week ago

    ★★★★★

    The commentator was hilarious and very informative. Loved

    It!


    1 week ago

    ★★★★★

    Service with a smile

    They were aware of my wife's gleten free meal and made sure that it was delivered


    1 week ago

    ★★★★★

    Service rating : I brought two tickets for my mum and aunt,Even though it poured down with rain.saturday 29th July.They both so enjoyed the experience of afternoon tea on the Thames.The staff were so polite and helpfull it was worth every penny there was a nice selection of fresh sandwiches and cakes and plenty of tea and coffee as much as you wanted to drink.

    Well done city cruises.

    Product : Lovely fresh selection of cakes and sandwiches and plenty of tea and coffee.worth every penny


    1 week ago

    ★★★★★

    Service rating : Excellent service and staff

    Product : Great night and music. Food tasty and was served hot by friendly young staff


    1 week ago

    Paid for 1 adult and 1 child totalling around £20. Not once were our tickets checked prior to boarding. The whole journey we could of jumped and had for free. Feel cheated and out of pocket.


  • 1 week ago

    ★★★★★

    Service rating : Great ease of access onto the boat. The 'watermen' guides were informative and did have a good go at being witty with their wisdom of the Thames. A good boat ride!

    Product : Easy access, friendly staff.


    1 week ago

    ★★★★★

    Excellent service.... and professional staff. Keep it up.


    1 week ago

    ★★★★★

    Service rating : Fabulous way to spend an afternoon with girl friends, was not much the being drank, highly recommend to any age.

    Staff very attentive and friendly made us feel welcome from the moment we boarded the boat.

    Product : perfect afternoon with friends


    1 week ago

    ★★★★★

    Service rating : Fabulous - very well organised,thoroughly enjoyable, great food, service & jazzband

    Product : Great value for money, will definitely be revisiting!


    1 week ago

    ★★★★★

    Service rating : Brilliant, exceptional, sensational!

    Product : So pleased with my purchase...


    1 week ago

    ★★★★★

    Service rating : The City Cruise rover ticket made a really enjoyable day exploring the views of the city. The staff were great and their commentary fun and informative.

    Product : Rover ticket excellent value


  • 1 week ago

    ★★★★

    very good


    1 week ago

    ★★★★★

    Parcours intéressant et commentaires de qualité


    1 week ago

    Better handling of customers waiting to board. We were jammed in like sardines. I will never be back.


    1 week ago

    ★★★★★

    Very nice trip!


    1 week ago

    ★★★

    Service rating : The service was good and the food great. However the audio commentary did not work which took away the sheen of the cruise for my parents who are new to London

    Product : The audio commentary did not work


    1 week ago

    ★★★★★

    Friendly staff, great view and loved the 'cheeky chappy' commentator.... would go again tomorrow!


  • 1 week ago

    ★★★

    I had high expectations for this cruise with dinner on the Thames that unfortunately have not been fully met. The welcome with prosecco was very pleasant, but the officiousness of a waiter was not pleasant at all, which was amazed that we didn't want order a different type of wine. The price included half a bottle of home-made wine, and we were going to take that, considering also that the water is paid as an extra and the cost of the ticket was £95 per person for the window seat. The dinner was not that great and the only things that were really worth it were the night view of the city from the Thames and the good singer who cheered the evening. This is not an experience I would recommend.


    1 week ago

    ★★★★★

    i made an error in my purchase and phoned through straight away. the call centre agreed that it was a feasible mistake and agreed to refund me, when they were not obliged to


    1 week ago

    ★★★★★

    Service rating : Service, Friendly, Excellent food and the staff were attentive.

    Product : Excellent food and service. Friendly helpful and attentive staff


    1 week ago

    ★★★★★

    Service rating : A Nice boat with easy access and professional crew with a good Commentary

    Product : Great online ticketing system that lets you go direct to the Boat


    1 week ago

    ★★★★

    Service rating : Efficient and friendly service, although we were directed onto the wrong ship !

    Product : Very enjoyable with a great commentary


    1 week ago

    ★★★★★

    I took my grandaughter out for the day,and we had an amazing tme.the staff were very polite,and the tour was very interesting and informative.i bought the rover ticket for £10 per adult & £5 per child,so for £15 we had a great time hopping on and off all day.no queuing at the ticket booth as we already had our e-ticket from our online purchase.highly recommended for a family fun day out!


  • 1 week ago

    ★★★★

    Service rating : Everything was as expected except for the crowd. We had pre-booked but were at the end of the queue for the upper deck.

    Product : Coffee was good.............


    1 week ago

    ★★★★★

    We took our granddaughter and she loved it , very informative .

    Bought tickets online and just showed them at the pier.


    1 week ago

    ★★★★★

    Service rating : O experienta de neuitat!!

    Product : A fost minunat!!O experienta extraordinara!


    1 week ago

    ★★★★★

    Service rating : The whole experience could not be faulted.

    Product : all round excellence.

    Enjoyed by all of the group.


    1 week ago

    ★★★★★

    Service rating : A brilliant day and service

    Product : Very good service and food and a fabulous trip.


    1 week ago

    ★★

    Service rating : I thought that it was going to be a bit classier but it was pretty rough. We had a good time and the singer was very good but the boat was naff, the canapés were okayish, and the whole thing was a bit over-priced.

    Product : I thought that it was going to be a bit classier but it was pretty rough. We had a good time and the singer was very good but the boat was naff, the canapés were okayish, and the whole thing was a bit over-priced.


  • 1 week ago

    ★★★

    The ticket arrived an hour after the cruise left so it took some nimble work and some persuading to get on the boat


    1 week ago

    ★★★

    Service rating : The food was delicious. The singer ruined our evening by being so loud all through dinner that we couldn't talk. We kept going upstairs to get away.

    It took a long time to transfer the food at your stop and so we rushed to turn round at the O2 Arena - we've done your cruise before and we saw the Emirates airline. Not this time.

    Product : I already have.Loud music


    1 week ago

    ★★★★★

    It was a delightful journey with great commentary.


    1 week ago

    ★★★★★

    Well done, your customer service is excellent. I took my mother who is elderly and on a crutch. Staff made sure she could board and escorted her to our table, everybody was very pleasant. The food was tasty and good value. We are all Londoners and had a great time.


    1 week ago

    Service rating : Canapés were soggy and the cruise no better than a trip on the River Bus. Very poor value for money.

    Product : Very poor value for money.


    1 week ago

    ★★★★★

    Service rating : They excelled in all areas. Would definitely do it again

    Product : Just loved it all could not fault


  • 1 week ago

    ★★★★★

    So straightforward to organise our tickets, friendly staff with exceptional service throughout. We loved our trip and will definitely be back!!


    1 week ago

    ★★★★★

    Amazing service! Super cool. Well recommended


    1 week ago

    ★★★★★

    Service rating : Very clean boat, very attentative and helpful staff.

    Product : All good, could have done with couple of more sandwiches.


    1 week ago

    ★★★★

    Service rating : It was wonderful to be on the Thames River and enjoy a lunch cruise. It appeared that everything was done in very good timing for the cruise - when drinks arrived, lunch, dessert, coffee, etc. The service was excellent! The chicken lunch was just okay - so, I think my only complaint would be the food was very basic. The experience was still wonderful.

    Product : Great cruise, excellent service, good timing on when things were brought out - but, chicken lunch nothing to rave about. Still was an excellent experience!


    1 week ago

    ★★★★★

    Service rating : On arrival at the pier we were clearly shown where to wait, kind, friendly and helpful staff welcomed us on board. Staff were pleasant all evening. Music was great, food was delicious. It was a wonderful evening made even better by the staff involved!

    Product : It was a great evening with great staff. Food and music were excellent too!


    1 week ago

    ★★★★★

    Service rating : Brilliant trip. Excellent guide. Very knowledgeable and funny. Would buy again and would recommend it to others

    Product : Just an amazing trip. Guide was excellent


  • 1 week ago

    ★★★★★

    Service rating : This was my second trip as I used your service to visit Kew in mid July. Had I not enjoyed it I wouldn't have booked and taken my children to Greenwich Observatory in August.

    Product : See above.......................................................


    1 week ago

    ★★★★★

    Service rating : Made to feel very welcome the moment stepped aboard. Food lovely and tea/coffee just kept flowing. Would definitely do it again

    Product : Excellent service the whole trip


    1 week ago

    ★★★★★

    Staff assisted me and my group. They brought the platters and the Pimms ordered.


    1 week ago

    The staff is unhelpful


    1 week ago

    ★★★★★

    Service rating : Everything about the boat trip was superb the staff/waiters were most attentive. Everything was good and service was excellent.Good food piping hot with large portions

    As you you can see we we're suitably impressed and would stronly recommend to family and friends

    Product : Every thing was First class.


    1 week ago

    ★★

    Sound system was so poor, most could not understand.


  • 1 week ago

    ★★★★★

    Service rating : Polite staff, great commentary and a really enjoyable experience.

    Product : Great value and really easy to buy.


    1 week ago

    ★★★★

    Service rating : The service was excellent. My only suggestion would be that the duration of the cruise was not enough. At least 2.5 hours would have been great.

    Product : The food was delicious and the service was great. I went with my parents and we all thoroughly enjoyed it.


    1 week ago

    ★★★

    Service rating : Couldn't hear the commentary, odd selection of sandwiches and dry scones.

    Product : It felt like I was in a canteen


    1 week ago

    ★★★★★

    Service rating : Excellent staff!!!

    Product : Amazing, sunny day and staff go and return and give us excellent detalis!



    Well Done!


    1 week ago

    ★★★★★

    Polite and helpful staff. Lovely fizz and wonderful delicate canapes


    1 week ago

    ★★★★★

    Service rating : so nice/professional and just a great day! Thank you!

    Product : Wonderful in every way!!!


  • 2 hours ago

    ★★★★

    Service rating : yes, will recommend them.

    Product : purchased online, the procedure was very simple and convenient


  • 2 days ago

    ★★★★

    Service rating : The tour left right on time. The cakes, tea and food was nice.

    Product : Was able to add a additional person within 24 hours, account rep contacted me within 20 minutes to get it done.


  • 3 days ago

    ★★★★

    Service rating : We had a pleasant trip along the Thames, we were particularly pleased with the politeness of the crew and the personalised talk delivered by the crew.

    Product : Purchased a tea and some snack, reasonably priced.


  • 4 days ago

    ★★★★★

    Everything went smoothly and food was very nice.


  • 4 days ago

    ★★★★

    Service rating : Buen servicio, ágil, amables, guía ameno (no con grabación), etc.

    Product : Muy interesante, algo de filas para entrar a las diferentes atracciones (joyas de la corona), pero avanza rápido y vale la pena.


  • 4 days ago

    Service rating : rubbish

    Product : would not use again - pick up/drop off was not as advertised. beware if you are planning on relying on the boat dropping you off at the correct port - ruined my plans


  • 4 days ago

    ★★★★★

    Service rating : Well organised, nice afternoon tea cruising the Thames on a nice sunny day. Staff were very attentive and everything ran to schedule.

    Product : Nice afternoon tea, varied selection and the tea and coffee kept coming all afternoon.


  • 4 days ago

    ★★★★★

    Service rating : All very pleasant. Atmosphere, service, food all excellent. Our 8 year old danced until the end; the highlight of our visit to London.

    Product : Good value for money, but you could offer a small discount for younger children, particularly as they do not drink the wine.


  • 4 days ago

    ★★★★

    Service rating : Easy check-in, good service and enjoyable tour of Thames

    Product : Good value for money and nice change from sitting in traffic


  • 5 days ago

    ★★★★

    Cheerful friendly staff

    Commentary on London with humour

    Good timekeeping

    Clear instructions


  • 5 days ago

    ★★★★

    Service rating : Personnel sympathique, commentaires intéressants, tarifs avantageux par internet. Attention, un peu compliqué lorsque l'on est français et non coutumiers de ce mode de transport.

    Product : Bon rapport qualité prix.


  • 5 days ago

    ★★★★★

    lovely food, perfect setting...


  • 5 days ago

    ★★★★★

    We had a great time, the cruise has been really nice, interesting and fun thanks to the crew member who made the comments all along the way.


  • 5 days ago

    ★★★★

    Service rating : All right

    Product : Sandwiches weren't great, everything was just mediocre


  • 6 days ago

    ★★★★★

    Service rating : Ships clean, on time, shore staff and crews extremely helpful and very pleasant, loved the commentary by crew

    Thank you for a lovely day,

    Product : Used an offer great value will do it again


  • 6 days ago

    ★★★★

    Service rating : Good but a bot chaotic at the start

    Product : Good commentry and welcome


  • 7 days ago

    Service rating : We bought sightseeing passes for the day to hop on and off the boats when we arrived to the bank side pier there were no boats for 1.5 hours even though they were on the timetable the man at the desk was very frustrated and said the service is rubbish most of the boats are regularly cancelled because the captain throw sickies all the time and suggested we walk to tower pier. We had a small child with us and another walk was not going to work as he needed lunch. Rather than a nice boat ride and lunch we had to go to pizza express.

    Product : Most boats were cancelled and we didn't even get on. Very disappointing.


  • 7 days ago

    ★★★★★

    Service rating : Hop-on service to various spots along the Thames made seeing the sights very easy, but highly rated due to the great commentary from the captains - perfect dry and ironic British wit that we were laughing about days later. ("And in this area we have a rather uninteresting section of the Thames...")

    Product : Purchased tickets online before trip and very easy to use there.


  • 1 week ago

    ★★★★★

    Service rating : The commentary helped a lot to provide context to the sites.

    Product : The website navigation was helpful


  • 1 week ago

    ★★★

    Service rating : The staff were friendly, the boat looked aesthetically pleasing and there was a relaxed vibe on the boat, especially with the musician. However, the getting on board aspect was a shambles. The staff did not know what to do and took us to two different queues, then looked at each other to question if that was the right queue. Please make this smoother for other customers

    Product : it is okay value for money, but you should increase the price, so that the canapes and drinks taste nicer


  • 1 week ago

    ★★★★★

    Excellent


  • 1 week ago

    ★★★★★

    whole experience was lovely - lovely sandwiches and cakes -would do it again!!!!


  • 1 week ago

    ★★★★

    Service rating : The afternoon tea was delicious and plenty of tea/coffee refills offered. The only negative comment is that we could not hear the tour guide commentary due to the noise levels from other passengers so we missed out on hearing about some of the landmarks that were pointed out. That aside the whole experience was very pleasurable and one that we would choose to do again.

    Product : Delicious 😋 and would definitely recommend and would certainly do it again!


  • 1 week ago

    ★★★★★

    Service rating : A great cruise, plenty of seating on top and below .Happy approachable staff (we were late but it was ok to catch the next departure.) Great commentary given with knowledge and wit . Highly recommended.

    Product : Great value cruise with good choices of start/finished points


  • 1 week ago

    ★★★★★

    Service rating : Very interesting live talk. Clear and with some humour. Better than a recorded talk.

    Product : As in number 1. Clear interesting talk pointing out to rest attractions bordering theThamessage with some history.


  • 1 week ago

    ★★★★★

    service is good

    cruise is also good


  • 1 week ago

    ★★★★★

    Very nice!


  • 1 week ago

    ★★★★★

    Service rating : Really enjoyed it, especially the live commentary which was informative and entertaining. Found it hard on the Internet to find out how long the journey would take, which was important as we were going on to the theatre. Excellent experience, thank you.

    Product : The 'select a photo/video file' from the camera roll doesn't work on an iPhone. Shame as I had some good pics and videos clips.


  • 1 week ago

    ★★★★

    Lovely atmosphere, good service, nice selection of afternoon tea snacks. Good trip!


  • 1 week ago

    ★★★★★

    Service rating : An informative cruise, led by a guy who made it funny

    Product : Saw a lot of good sights, for a decent price and duration was good


  • 1 week ago

    ★★★

    Service rating : The boat trip was fabulous.

    The food was just okay, the scones were very dry, and the jam & cream portions were tiny.

    Product : Very ordinary, scones far too dry


  • 1 week ago

    ★★★★

    Would of liked to have sat by the window starters were already on the table before we boarded and was late departing but overall excellent night


  • 1 week ago

    ★★★★★

    Service rating : Accueil et service , professionnel et tres chaleureux 😀

    Product : Possibilité de réserver en ligne qq heures avant le depart !


  • 1 week ago

    ★★★★★

    Service rating : Food excellent, staff very accomodating and polite. A good way to see some of the sights in London.

    Product : ............................................................


  • 1 week ago

    ★★★★

    Professional staff, felt relaxed and safe. Lively and enthusiastic commentary which was interesting. Helpful staff with elderly passengers who had mobility issues. £10 24 hour rover ticket from Bankside was great value.


  • 1 week ago

    ★★★★★

    Service rating : Great care was taken to ensure customers were boarded and alighted safely, Commentary was fun and informative.

    Request for donations fair, but holding a large bucket in front of you as you left the boat seemed a little harsh.

    If I have any real criticism, it is that I was seasick on the way back to Tower Pier.

    Product : No purchases 111111111111111


  • 1 week ago

    ★★★★★

    We loved the whole experience, our second visit in two years!


  • 1 week ago

    ★★★★★

    Service rating : Guter Service

    Product : Gute Sicht

    Bis nächstes Mal


  • 1 week ago

    ★★★★★

    Service rating : Good value for money and great for kids too

    Product : Good value for money and great for kids too


  • 1 week ago

    ★★★★

    First trip was awesome. A modern boat, a splendid captain who commented the views in a fun style, not the usual tape. Return from Greenwich was not so good: an old boat, crowded, some rain inside, not so clean.


  • 1 week ago

    ★★★★

    Service rating : Very good overall, however it is difficult to book a hop on hop off online as that is what I clicked but when we got there we were told it was not hope on/off, so we had to go back to the queue and the girl there told us we had to pay £8 / person. I told her that we were told it was a top up and as the difference was £2/person I was happy to pay that but no more, she said she was sorry but she couldn't do anything. I told her this was actually unethical and it should be easier to buy these online, it says clearly online is cheaper on your website and actually it said the hop on/off were £10 so I really don't know why I had to pay more at all. She ended up changing our tickets to hop on/off but I really don't think it should have been that difficult or I should have had to queue again or be charged an additional £24, when the actual price difference was £6. Maybe your system should be changed to allow this.

    Product : Please see above, see above


  • 1 week ago

    ★★★★★

    excellent


  • 1 week ago

    ★★★★

    It was nice and simple


  • 1 week ago

    ★★★★★

    Rover ticket of great value. Enjoyed beautiful views of London as well as funny tour guides. Queues weren't as long as feared. Convenient. I would go again.


  • 1 week ago

    ★★★

    Service rating : This didn't feel special at all. Horrid white thick crockery, no table cloth or table decorations, only tea or coffee to drink. I had to ask three times for hot water and cold water was never offered at all. There were children running around between the tables playing tick games. A well behaved child policy would be helpful. The sandwiches and cakes were nice but the scones were inedible they were so hard. Very disappointing considering the cost.

    Product : No attention to detail and over priced


  • 1 week ago

    ★★★★★

    Service rating : everybody was very helpful, and helped me on and off the boat

    we really enjoyed the trip, and the on board commentary was good

    we will be using city cruises again soon

    Product : we enjoyed our visit to the cutty Sark and so did my gradaughter


  • 1 week ago

    ★★★★★

    Underbart att se London från vattnet. Bra service!


  • 1 week ago

    ★★★★

    Service rating : The service was good. The guide was funny and engaging.

    Product : it was a short trip but good value for money.


  • 1 week ago

    ★★★★★

    Service rating : Ticket purchase was easy, we received confirmation emails and also email about possible disruption to service owing to a large event. The staff were all very friendly, knowledgeable and professional and the price was perfect.

    Product : Good price, friendly professional staff


  • 1 week ago

    ★★★★★

    Die Themsefahrt war eine wunderbare Idee. London aus einem anderen Blickwinkel zu sehen, war eine Bereicherung.

    Am besten jedoch waren die jungen Skipper, die auf eine lustige Art und Weise die Sehenswürdigkeiten links und rechts von uns kommentiert haben. Wir haben viel gelacht.

    Die Tickets online zu kaufen, war eine Leichtigkeit. Der gesamte Ablauf vor Ort war ein Spiel. Sämtliche Mitarbeiter vor Ort, am Pier und auf den Booten waren ausnahmslos freundlich und hilfsbereit.

    Viel Spaß allen, die sich für diese Fahrt entscheiden!


  • 1 week ago

    ★★★★

    Service rating : Very good we enjoyed it

    Product : Very good experience .....


  • 1 week ago

    ★★★

    Service rating : I was expecting more of a commentary.

    Product : Commentary was limited. Didn't hear much about the sights.


  • 1 week ago

    ★★★★★

    Service rating : The service was excellent

    Product : Excellent experience throughout my trip


  • 1 week ago

    ★★★★

    Nice experience,staff were excellent both efficient and friendly. The main course was lovely but for me the dessert was to sweet. The only small criticism was we didn't know the menu beforehand.


  • 1 week ago

    ★★★★★

    Service rating : Hi,



    Excellent value for money. The only thing I did not like much was the speaker/sound quality. I understand that there is lot of wind on the upper deck where we sat and I could not clearly understand what the Guide was mentioning over the speaker/mic all the time. I suggest placing small water proof/ wirelessspeakers all around the upper deck to ensure at all times we can hear the commentary better.

    Product : Wonderful experience, every visitor should experience this.


  • 1 week ago

    ★★★★

    Service rating : Bra service, helt ok afternoon tea. Guidningen var bra.

    Product : Bra service och bra utbud av afternoon tea!


  • 1 week ago

    ★★★★

    Really good evening. The waiting staff were very polite,efficient and friendly.think you are missing a trick, on the table mats for evening cruises you could print a basic map of places of interest along the Thames so tourists can relate to where they are along the route


  • 1 week ago

    ★★★★

    Service rating : Enjoyable meal and good service. Have done this cruise a couple of times and also given it as a present for a family member. Would do it again!

    Product : Good service and food. Would do it again.


  • 1 week ago

    ★★

    Service rating : Hi, I recently purchased the Bankside pier promotional tickets which I did after speaking to your call centre. I was advised over the phone that the promotion is valid only if I start my journey from Bankside pier only.



    Fair enough, I purchased the ticket and on the day, I had to walk all the way from London Bridge to Bankside pier. This would not be a challenge, if I had not the company of an elderly lady, my wife, my toddler child, and a baby.



    Obviously, we just missed the 11:50 cruise ( apparently the first one of the day from this pier) since struggling to find our way, with no signs helping the cause.



    What was more frustrating, is that upon arrival, the ticket office advised that it was not mandatory to use/ start the journey from Bankside pier. I could have used the online ticket from any other pier.



    This was an ordeal, which resulted us in not enjoying the ride at all. It was so bad, that we got off at Westminster and came back home.



    Don't think it was fair to misscommunicate about the the promotion resulting in inconvenience to others.

    Product : Read review, nothing else to add.


  • 1 week ago

    ★★★★

    Ansprechender Guide


  • 1 week ago

    ★★★★★

    Service rating : very clean boats and great service

    Product : Great staff and comfortable boats


  • 1 week ago

    ★★★★

    Service rating : A very educational city boat cruise. Gathered new info. about some landmarks never knew before. Had a lovely time especially spending the time with my family.

    Product : The price could have been a little lower.


  • 1 week ago

    ★★★★★

    Service rating : Lovely cruise from Greenwich to Westminster and back. Great commentary from the crew, really enjoyed our day out and looking forward to next time.

    Product : Easy to book online and fabulous crew and sites into London where fantastic!


  • 1 week ago

    ★★★★★

    Service rating : Very good indeed. despite the fact we did not mention we had an infant coming when booking, the staff were able to cater for us admirably.



    is there a lost property office I could approach? I think we left a baseball cap on board.

    Product : The sandwiches were plentiful and the scones delicious


  • 1 week ago

    ★★★★★

    Not too busy, good service, nice choice of music. Left on time. Boat clean and comfortable. Great for a date!


  • 1 week ago

    ★★

    The sandwiches are fine, no dry bread and the fillings had flavour but the scones were awful, obviously bought but certainly not fresh or even that days, dry as a bone, plus i would have preferred my own pot of tea at the table rather than bein topped up but i think that was just a personal thing, it was fresh and hot and my cup was kept full.


  • 1 week ago

    The first time I booked I had a great experience that's why I booked last time. Last time though, I have booked return tickets from Westminster to bankside for my parents and myself. We've been told the cruise for bankside has been cancelled when we got there only, so we had to go until tower bridge and return (for the same price, no discount). On the boat I've asked again whether we could go at least until Greenwich and come back, by changing the boat at tower bridge. I was told we could do so. Once reached tower bridge and talked with the staff there (2 different people) instead of advising us to take the boat going to Greenwich they made us get the boat going back to Westminster; they wouldn't even listen to what I was saying, they only looked at the tickets... awful customer service when compared to the previous time. While after the first time I was advising everyone (I work in a hotel as a receptionist)to use city cruises from this one on I've stopped doing that. Very sorry and disappointed...


  • 1 week ago

    ★★★★★

    The commentator was hilarious and very informative. Loved

    It!


  • 1 week ago

    ★★★★★

    Service with a smile

    They were aware of my wife's gleten free meal and made sure that it was delivered


  • 1 week ago

    ★★★★★

    Service rating : I brought two tickets for my mum and aunt,Even though it poured down with rain.saturday 29th July.They both so enjoyed the experience of afternoon tea on the Thames.The staff were so polite and helpfull it was worth every penny there was a nice selection of fresh sandwiches and cakes and plenty of tea and coffee as much as you wanted to drink.

    Well done city cruises.

    Product : Lovely fresh selection of cakes and sandwiches and plenty of tea and coffee.worth every penny


  • 1 week ago

    ★★★★★

    Service rating : Excellent service and staff

    Product : Great night and music. Food tasty and was served hot by friendly young staff


  • 1 week ago

    Paid for 1 adult and 1 child totalling around £20. Not once were our tickets checked prior to boarding. The whole journey we could of jumped and had for free. Feel cheated and out of pocket.


  • 1 week ago

    ★★★★★

    Service rating : Great ease of access onto the boat. The 'watermen' guides were informative and did have a good go at being witty with their wisdom of the Thames. A good boat ride!

    Product : Easy access, friendly staff.


  • 1 week ago

    ★★★★★

    Excellent service.... and professional staff. Keep it up.


  • 1 week ago

    ★★★★★

    Service rating : Fabulous way to spend an afternoon with girl friends, was not much the being drank, highly recommend to any age.

    Staff very attentive and friendly made us feel welcome from the moment we boarded the boat.

    Product : perfect afternoon with friends


  • 1 week ago

    ★★★★★

    Service rating : Fabulous - very well organised,thoroughly enjoyable, great food, service & jazzband

    Product : Great value for money, will definitely be revisiting!


  • 1 week ago

    ★★★★★

    Service rating : Brilliant, exceptional, sensational!

    Product : So pleased with my purchase...


  • 1 week ago

    ★★★★★

    Service rating : The City Cruise rover ticket made a really enjoyable day exploring the views of the city. The staff were great and their commentary fun and informative.

    Product : Rover ticket excellent value


  • 1 week ago

    ★★★★

    very good


  • 1 week ago

    ★★★★★

    Parcours intéressant et commentaires de qualité


  • 1 week ago

    Better handling of customers waiting to board. We were jammed in like sardines. I will never be back.


  • 1 week ago

    ★★★★★

    Very nice trip!


  • 1 week ago

    ★★★

    Service rating : The service was good and the food great. However the audio commentary did not work which took away the sheen of the cruise for my parents who are new to London

    Product : The audio commentary did not work


  • 1 week ago

    ★★★★★

    Friendly staff, great view and loved the 'cheeky chappy' commentator.... would go again tomorrow!


  • 1 week ago

    ★★★

    I had high expectations for this cruise with dinner on the Thames that unfortunately have not been fully met. The welcome with prosecco was very pleasant, but the officiousness of a waiter was not pleasant at all, which was amazed that we didn't want order a different type of wine. The price included half a bottle of home-made wine, and we were going to take that, considering also that the water is paid as an extra and the cost of the ticket was £95 per person for the window seat. The dinner was not that great and the only things that were really worth it were the night view of the city from the Thames and the good singer who cheered the evening. This is not an experience I would recommend.


  • 1 week ago

    ★★★★★

    i made an error in my purchase and phoned through straight away. the call centre agreed that it was a feasible mistake and agreed to refund me, when they were not obliged to


  • 1 week ago

    ★★★★★

    Service rating : Service, Friendly, Excellent food and the staff were attentive.

    Product : Excellent food and service. Friendly helpful and attentive staff


  • 1 week ago

    ★★★★★

    Service rating : A Nice boat with easy access and professional crew with a good Commentary

    Product : Great online ticketing system that lets you go direct to the Boat


  • 1 week ago

    ★★★★

    Service rating : Efficient and friendly service, although we were directed onto the wrong ship !

    Product : Very enjoyable with a great commentary


  • 1 week ago

    ★★★★★

    I took my grandaughter out for the day,and we had an amazing tme.the staff were very polite,and the tour was very interesting and informative.i bought the rover ticket for £10 per adult & £5 per child,so for £15 we had a great time hopping on and off all day.no queuing at the ticket booth as we already had our e-ticket from our online purchase.highly recommended for a family fun day out!


  • 1 week ago

    ★★★★

    Service rating : Everything was as expected except for the crowd. We had pre-booked but were at the end of the queue for the upper deck.

    Product : Coffee was good.............


  • 1 week ago

    ★★★★★

    We took our granddaughter and she loved it , very informative .

    Bought tickets online and just showed them at the pier.


  • 1 week ago

    ★★★★★

    Service rating : O experienta de neuitat!!

    Product : A fost minunat!!O experienta extraordinara!


  • 1 week ago

    ★★★★★

    Service rating : The whole experience could not be faulted.

    Product : all round excellence.

    Enjoyed by all of the group.


  • 1 week ago

    ★★★★★

    Service rating : A brilliant day and service

    Product : Very good service and food and a fabulous trip.


  • 1 week ago

    ★★

    Service rating : I thought that it was going to be a bit classier but it was pretty rough. We had a good time and the singer was very good but the boat was naff, the canapés were okayish, and the whole thing was a bit over-priced.

    Product : I thought that it was going to be a bit classier but it was pretty rough. We had a good time and the singer was very good but the boat was naff, the canapés were okayish, and the whole thing was a bit over-priced.


  • 1 week ago

    ★★★

    The ticket arrived an hour after the cruise left so it took some nimble work and some persuading to get on the boat


  • 1 week ago

    ★★★

    Service rating : The food was delicious. The singer ruined our evening by being so loud all through dinner that we couldn't talk. We kept going upstairs to get away.

    It took a long time to transfer the food at your stop and so we rushed to turn round at the O2 Arena - we've done your cruise before and we saw the Emirates airline. Not this time.

    Product : I already have.Loud music


  • 1 week ago

    ★★★★★

    It was a delightful journey with great commentary.


  • 1 week ago

    ★★★★★

    Well done, your customer service is excellent. I took my mother who is elderly and on a crutch. Staff made sure she could board and escorted her to our table, everybody was very pleasant. The food was tasty and good value. We are all Londoners and had a great time.


  • 1 week ago

    Service rating : Canapés were soggy and the cruise no better than a trip on the River Bus. Very poor value for money.

    Product : Very poor value for money.


  • 1 week ago

    ★★★★★

    Service rating : They excelled in all areas. Would definitely do it again

    Product : Just loved it all could not fault


  • 1 week ago

    ★★★★★

    So straightforward to organise our tickets, friendly staff with exceptional service throughout. We loved our trip and will definitely be back!!


  • 1 week ago

    ★★★★★

    Amazing service! Super cool. Well recommended


  • 1 week ago

    ★★★★★

    Service rating : Very clean boat, very attentative and helpful staff.

    Product : All good, could have done with couple of more sandwiches.


  • 1 week ago

    ★★★★

    Service rating : It was wonderful to be on the Thames River and enjoy a lunch cruise. It appeared that everything was done in very good timing for the cruise - when drinks arrived, lunch, dessert, coffee, etc. The service was excellent! The chicken lunch was just okay - so, I think my only complaint would be the food was very basic. The experience was still wonderful.

    Product : Great cruise, excellent service, good timing on when things were brought out - but, chicken lunch nothing to rave about. Still was an excellent experience!


  • 1 week ago

    ★★★★★

    Service rating : On arrival at the pier we were clearly shown where to wait, kind, friendly and helpful staff welcomed us on board. Staff were pleasant all evening. Music was great, food was delicious. It was a wonderful evening made even better by the staff involved!

    Product : It was a great evening with great staff. Food and music were excellent too!


  • 1 week ago

    ★★★★★

    Service rating : Brilliant trip. Excellent guide. Very knowledgeable and funny. Would buy again and would recommend it to others

    Product : Just an amazing trip. Guide was excellent


  • 1 week ago

    ★★★★★

    Service rating : This was my second trip as I used your service to visit Kew in mid July. Had I not enjoyed it I wouldn't have booked and taken my children to Greenwich Observatory in August.

    Product : See above.......................................................


  • 1 week ago

    ★★★★★

    Service rating : Made to feel very welcome the moment stepped aboard. Food lovely and tea/coffee just kept flowing. Would definitely do it again

    Product : Excellent service the whole trip


  • 1 week ago

    ★★★★★

    Staff assisted me and my group. They brought the platters and the Pimms ordered.


  • 1 week ago

    The staff is unhelpful


  • 1 week ago

    ★★★★★

    Service rating : Everything about the boat trip was superb the staff/waiters were most attentive. Everything was good and service was excellent.Good food piping hot with large portions

    As you you can see we we're suitably impressed and would stronly recommend to family and friends

    Product : Every thing was First class.


  • 1 week ago

    ★★

    Sound system was so poor, most could not understand.


  • 1 week ago

    ★★★★★

    Service rating : Polite staff, great commentary and a really enjoyable experience.

    Product : Great value and really easy to buy.


  • 1 week ago

    ★★★★

    Service rating : The service was excellent. My only suggestion would be that the duration of the cruise was not enough. At least 2.5 hours would have been great.

    Product : The food was delicious and the service was great. I went with my parents and we all thoroughly enjoyed it.


  • 1 week ago

    ★★★

    Service rating : Couldn't hear the commentary, odd selection of sandwiches and dry scones.

    Product : It felt like I was in a canteen


  • 1 week ago

    ★★★★★

    Service rating : Excellent staff!!!

    Product : Amazing, sunny day and staff go and return and give us excellent detalis!



    Well Done!


  • 1 week ago

    ★★★★★

    Polite and helpful staff. Lovely fizz and wonderful delicate canapes


  • 1 week ago

    ★★★★★

    Service rating : so nice/professional and just a great day! Thank you!

    Product : Wonderful in every way!!!

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