Read our answers to frequently asked questions..
City Cruises' passenger services enable more than four million passenger journeys every year.
City Cruises staff are constantly striving to provide a world-class service and we would like to hear from skilled and enthusiastic applicants.
If you can't find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email email@example.com or call our reservations department on +44 (0) 20 77 400 400.
The reservations office is open 09:00 – 17:30 Monday to Friday. On Saturdays it is open from 9.00 - 17.00 and Sundays and Bank Holidays 09:00 - 16.00.
Festive season: Christmas Day, 09.00 to 13.00 hrs; Boxing Day, 09.00 to 17.00 hrs; New Years Eve, 09.00 to 22.00 hrs; New Years Day, 09.00 to 17.00 hrs
The Brighter Group is the PR agency for City Cruises. For more information please contact Sophie Kelk or Rebecca Peters at firstname.lastname@example.org or 020 77 326 9880.
We often help companies wishing to film on the River Thames. You will have to book onto a scheduled tour or hire a whole boat and will also need a license from the PLA. Ring us on 020 77 400 400.
Do read current and past press releases for more information
We are highly conscious of our responsibilities towards the environment and work to maintain a balance between usage and environmental quality.
If you have questions about your purchase or journey then we suggest your first port of call should be the FAQs box above, which links to our answers. For more, see below.