City Cruises is the leading tour boat operator on the River Thames in London.


FAQs, The Company & Jobs


Read our answers to frequently asked questions..

The Company

City Cruises' passenger services enable more than four million passenger journeys every year.

Job Vacancies

City Cruises staff are constantly striving to provide a world-class service and we would like to hear from skilled and enthusiastic applicants.


Contact us

If you can't find the answer or would like to talk to an advisor about group bookings and charter services (private hire), please email or call our reservations department on +44 (0) 20 77 400 400.

The reservations office is open 09:00 – 17:30 Monday to Friday. On Saturdays, Sundays and Bank Holidays it is open 09:00 - 17.00.

Festive season: Christmas Day, 09.00 to 13.00 hrs; Boxing Day, 09.00 to 17.00 hrs; New Years Eve, 09.00 to 22.00 hrs; New Years Day, 09.00 to 17.00 hrs 


Media, Filming & Releases


The Brighter Group is the PR agency for City Cruises. For more information please contact Sophie Kelk or Rebecca Peters at or 020 77 326 9880.


We often help companies wishing to film on the River Thames. You will have to book onto a scheduled tour or hire a whole boat and will also need a license from the PLA. Ring us on 020 77 400 400.

Press Releases

Do read current and past press releases for more information


Environment, Privacy, Terms & Conditions


We are highly conscious of our responsibilities towards the environment and work to maintain a balance between usage and environmental quality.

Privacy Policy

City Cruises looks after data in a legal and conventional manner. We use cookies to help you with transactions, serve you with promotions and help us make the website more usable.

Terms and Conditions

If you have questions about your purchase or journey then we suggest your first port of call should be the FAQs box above, which links to our answers. For more, see below.